We have used the several times, they a have impeccable attention to detail. Highly recommend!read more

The lady that works there keeps it very clean every time I been in there it always is and smells…read moreclean

Fun Wash... well, it's a laundromat. How much fun could it actually be?…read more It's clean, well lighted and well-staffed/maintained. They've got wi-fi access for their customers which is nice for entertainment on your laptop or smartphone while doing laundry. Their policies for the change machines and refunds for errors leave something to be desired. I really don't need to get all those tokens when I put a $20 in the change machine... and it's a real pain in the butt to mail 'em in for an exchange if you don't need as many as they give you (which we never do), so we try to get our change prior to going.

Responded quickly & willing to work even on a holiday & provided her rate up front. Effectively…read morecommunicated with me and sought clarity when needed. Even had patience with a family member who tried to micromanage. Excellent work ethic.

Tonya called to confirm appt before she arrived, and asked for exact directions to my remote home…read more She followed my detailed cleaning wishes and guidance, efficiently and thoroughly performing every task asked of her. Capable and personable. I will definitely call upon her again. Thanks, Tonya

HOLY COW! Scott did a FANTASTIC job with our carpets! There were spots I didn't think would come…read moreout but Scott was able to do so! Huge relief as we are hoping to list this house soon and I feel SO MUCH BETTER about this! Thank you, again!

Scott is amazing! It's truly a breath of fresh air to find someone who is honest, who provides…read moreprompt, friendly AND thorough service, and who makes sure the customer is 100% satisfied with his work. He was able to get rid of the stains and odor that other local carpet cleaners could not. I would highly recommend Superior Carpet Care to anyone! You won't be disappointed!!

These Guy's yall are the best! They showed up EARLY and moved All of my stuff in a quick fast…read morehurry! We were so impressed! If you ever need a moving company, HIRE THEM! They handled my stuff with care and absolutely nothing was boke or dropped and they value their customer. If I ever need anyone to help me again, I will call them.

They did not make it with multiple items including my mother's ashes and earn will not answer a…read morephone call or message will not send me a claim form I'm assuming they believed it by ignoring me I will just forget it and let it go but no that was my mother I have nothing left to her now and I will keep fighting it because me every time I got for them to make things all right it's wrong to tell somebody that something is going to be in good hands and give you their word that it will make it to where it's going and then you never see it again and then they will not answer their phone or have any contact so therefore with that being said I will be seeing them in court here pretty soon

I put $4 into dryer #19 and waited an hour, came back and my clothes were freezing cold. I reported…read morethis to the attendant and she checked the machine and called the owner. They said that they would not credit me for the dryer by restarting it. They said it must of been human error. I dont know what that means. I asked them to check the cameras to prove that I paid and they said that the owner was 2 hours away and could not. I am not out to scam laundrymats out of an hour of free drying. I pulled $10 out of their atm and paid the $3 fee 2x that day and received dollar coins and quarters from the attendant before all this happened. This laundrymat does not put customer service first and $4 is worth more to them then loyal customers. I do not recommend.

Clean, well cared for. The person at the register was very helpful. All went well. The machines…read morewere all working g properly. I washed a Christmas quilt and shams. The washer was $6.00 and to dry it was only $1.50

Called about a small construction site job and they responded right away. Fast and reliable at a…read moregood price I would definitely recommend this business. They are family owned and have great customer service.

Corey from Serve Pro was professional, related well what needed…read moreto be done and projected outcome. Very pleased with overall service and would recommend to anyone. They responded quickly even tho we are over an hour away.

When the ServPro techs came to look for water damage in our attic, they had to borrow one of my…read moreflashlights because none of them brought one and they were hours late for our appointment. Out of the 3 of them, NONE of them could figure out how to use their own extension ladder's pulley system until I explained how it worked. They admitted 2 were trainees and the other was a fresh out of his own training. That trainer touched my ceiling and wall, leaving greasy handprints that he apologized for & said he would clean off another day, but never did, and it damaged our paint. They tested for ceiling moisture in every room by poking small holes in it instead of looking for the obvious water damage in the attic. He also said the roof was too steep for anyone to walk on, so the thinner trainee went up instead. He admitted he didn't know what he was looking for, so they just contacted an independent "tarp guy" to cover it. That guy came out the next day & immediately located the air vent directly above the leak which had sealant that was obviously decayed. He fixed it with no problem. That's what ServPro should have done. ServPro brought me a bunch of blank paperwork to sign on an iPad. I refused to sign off on accepting the inventory until they brought it in and told me what it was. The room is standard and had been drying for days, but they still brought enormous fans and a dehumidifier. I protested the cost and was told it WAS overkill to use industrial items in the house, but the insurance company would pay for it. I asked if it would work better to dry the attic, and they said that was a great idea they hadn't thought of. When I was given the form to sign off on us paying if the insurance didn't cover the equipment, I was again told not to worry since the insurance was paying. There was a page in the forms that asked if I wanted a safety data sheet about the equipment that was being left behind. I told him I did so I could keep our 4 cats safe, but he couldn't find one. I asked him what would be on the sheet, but he didn't know. All he could tell me was there was a data sheet on the chemical they use on mold, but that it didn't apply to us since it wasn't used. ServPro called & asked how my service was, & I was honest with Kevin about how the service was pointless. He apologized & that was the last I heard from them until I got a bill for $274.44! I asked for an invoice, and it was barebones. I saw a charge for the mold chemical that wasn't used. I emailed them with photos and legally-obtained audio recordings proving their tech acknowledged responsibility for damage to the ceiling. They promptly responded, "I will forward this to the office manager & have her take a look!" That was on June 2nd, 2021. The next contact that I had with them was 51 days later when we were notified that they were putting a lien on our home until the bill was paid in full. There was no discount for the damage they caused to our ceiling. The bill still included the charge for the anti-mold chemical that they hadn't used, but the absurd part is they wanted EVEN MORE MONEY this time! The actually ADDED a charge in the form of a late payment fee because we didn't pay them while waiting for their response to my email! That was my one & only experience with ServPro of Texarkana. The 3 technicians that came to our home were exceptionally nice & respectful, so I give them full credit for that. But I believe they weren't trained well enough to be on their own yet. I initially thought my problem was just the inexperienced crew of young guys that came out, but after I told them I thought I was being billed for a service that wasn't performed, and they never responded, I have no faith in this company at all. I will never do business with them again, & my advice to you would be to avoid the problems I've had by choosing to use another company from the start. There are MANY more complaints that I couldn't fit into this limited, 4,000 character review. -Zero Ehxe Reviews