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Comerica Bank

5.0 (2 reviews)
Open • Open 24 hours

Services - Comerica Bank

Personal banking

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255
1992
28197

10 years ago

Helpful 20
Thanks 0
Love this 24
Oh no 0

9 years ago

Helpful 4
Thanks 0
Love this 4
Oh no 0

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Advia Credit Union

Advia Credit Union

(3 reviews)

A new employee of ours--an 8+ year member--was approved for a loan pending income verification. She…read morehad not even set up direct deposit yet and simply provided paycheck stubs generated through our payroll system. Instead of contacting the employer to verify (which would have resolved everything quickly), she was accused of submitting "fake" paycheck stubs, told she might need a lawyer, and the loan was denied. The situation escalated unnecessarily and caused her significant fear and stress. For context, she has been with us about a month at a $120,000 salary, and previously worked 18 years at her former employer, earning $195,000 on her most recent W-2, which she offered to provide. I emailed the CEO directly to ensure this didn't happen again to her or to other employees who bank there. There was no response. We are a small Kalamazoo-based company that employs caregivers serving veterans (through VA programs) and elderly clients so they can live safely at home. Because of how this was handled and the lack of follow-up, we have reviewed our payroll relationships and identified 31 of our 128 employees who currently have direct deposits going to this institution. To top it off, one of their branch offices came to one of our employee meetings about a year ago to offer their services, which is why we have a large number of employees banking there. Based on this experience, we are moving away from sending payroll direct deposits there and recommending our team consider other banking options. We expected due diligence, professionalism, and communication--none of which were provided.

This credit union has always been helpful to me. They're more then willing to help with any problem…read moreyou may have. I lost a debit card once and they were able to make me a new one right there at the branch in around ten minutes. I've also had an auto loan, and they were easy to work with.

Fifth Third Bank - It's been like this since July. Gross. Considering cleaning it myself

Fifth Third Bank

(2 reviews)

Here is a new post about Fifth Third. I am even less enchanted with them than I was when I moved…read morehere in 2015. At least the people in the branch were nice and, sometimes helpful. This place is like a Temu Purchase. Not worth what they charge, no customer service, you can hardly even get anybody on the 800 number, and if you want to chat, it's going to be the AI for you. I'm done with this

I've maintained a banking relationship with Fifth Third Bank in Three Rivers Michigan since they…read moreacquired my previous bank, Old Kent bank, in 1988. I've financed multiple cars, homes and properties throughout this relationship and maintained good standing and positive credit history over decades, and throughout this entire relationship. Recently I tried to refinance one of my properties and encountered a very negative experience that must be shared as a horrible example of effective customer care, service and retention. I believe it is driven by race and I feel this interaction is discriminatory in nature. I was denied a refinance despite my positive banking history and excellent credit rating. I was also spoken to in a condescending and disrespectful manner by the loan agent. As a Black man who has been a pillar of his community for decades, I am upset and disgusted by this situation/behavior. I wholeheartedly denounce how my business has been handled as a longtime, loyal and credit-worthy customer. Fifth Third Bank needs to reassess their approach to customer care and service in this community!

Comerica Bank - banks - Updated May 2026

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