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Urbana, IL

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Comcast Service Center

1.6 (9 reviews)
Open • 9:00 am - 6:00 pm

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Pavlov Media

Pavlov Media

(123 reviews)

On Friday, March 14th, I signed up for internet service with Pavlov Media, taking advantage of a…read more$49 promotion for 400 Mbps. To my surprise, I received a call the same day to schedule the installation for the very next day, March 15th. Incredible speed! I'm extremely satisfied with my experience. The service was excellent, and the installation, handled by technician Tyrone, was flawless. I truly appreciate the efficiency, professionalism, and, of course, the great deal. Thank you, Pavlov Media!

This is by far the WORST company I have dealt with. I live in a campus apartment and have no…read moreoption to use another provider. They were hired to upgrade our wifi and tore out a working system, and replaced it with crap. I get weak, broken signal in my room, and have pleaded with them for months to fix it. Nothing but push back and redundant questions, all designed to punch holes in my legitimate complaint. Today, the finally sent a guy to look things over. He was prepared to do nothing. He stayed on the phone with someone several states away, who was coaching him on waving me off. They had NO INTENTION of fixing this. My lease just renewed, so I'm boned for another year of this. I asked if he'd ever seen their Yelp reviews and his answer was, " I can't control what other people do" If you are starting school in Denton Texas, and plan on renting, ASK WHO THE SERVICE PROVIDER IS. If it's named after the guy who tortured dogs, RUN. Oe more thing. While on the phone with tech support, an "engineer" suggested my phone was the problem, and asked if I could update the phone's operating system, WHILE I WAS TALKING ON THAT SAME PHONE! Could think of a faster way to brick a phone? I can't

XFINITY

XFINITY

(8 reviews)

I wish I could give zero stars to Comcast. We opened a new business, and they came to install or…read moreservice. We have two TVs, Internet and A phone line. When the installer came, he accidentally made several holes in the wall, and he also dented other places in the wall. This wall is a shared common wall, to other businesses. And the wall had just been dry walled and freshly painted. The guy assured us that someone would come and fix all of the damage, and make repairs, and repaint. It has been three months, and nothing. I have called multiple times to Comcast. I sit on the phone on hold, I explain the whole story to someone, they transfer me to someone else, I explain the whole story again, they transfer me to somebody else, I explain the whole story again, and then was suddenly disconnected, after being on the phone for 20 minutes. And nobody calls me back. Two of the other phone calls to Comcast, I have been told that a supervisor would call me back to help us out with the situation. And help us get a credit towards our bill for the damage and the inconvenience. That has never happened, and while I have waited for someone to come do repairs, they just keep sending bills. I received a letter this last week, from a credit agency, that Comcast has turned us in to , because our bill is late. I can't stand Comcast!!!!

Absolutely awful I didn't receive all of the products I paid for service is awful I started a plan…read morethat said 50$ now they want me to be over 80$ when I tried to call they just kept ending my call DO NOT CHOOSE Xfinty as your internet provider

Good Vibes Sound - The inside guys: Steve, 
Dawn & Mike

Good Vibes Sound

(12 reviews)

Good vibes is the best company i ever see in my life i am so happy with there service, professional…read morework ,very good attitude and polite,,i used to go best buy for anykind of electronics service they always seems rude and am not happy with there work as well but this place has done so nice work ,, 1. I have music system in restaurant and the wire they make inside the concrete wall it's so strange when they build the building they already design like that and the problem is wire get shot and all speakers is not working due to wire shot it's so tough work to fix it but the guy name john schowalter he is awesome his professional work,,, he had done very well job without removing the wire from concrete like he got magic in his hand am very happy with there service very happy , And they have all the stuff inside if you wanna buy you don't need to go best buy or somewhere else just visit in store they have all the electronics stuff i bet you will be SATISFIED with there service & product God bless you guys :) :) :)

Good Vibes is a throwback to the relaxed audio/video specialty stores of yore, yet it stocks…read morecurrent brand name gear at competitive prices to big box stores. The staff and owner are knowledgeable and passionate about what they sell. I spent over an hour discussing the advantages of similarly priced big screen Sony, LG and Samsung OLED models before choosing an LG. Jason, their installer knows TVs inside and out and is a perfectionist when it comes to installations. He actually used a carpenter's level to insure my TV was perfectly angled and positioned. He performed all of the basic set up and then some. Tell him your viewing preferences and he adjusts the set to those before he departs. I requested that my new LG G5 be set for accurate streaming and cinema and he obliged. It felt good doing business with a civilized locally owned store. (Incidentally, I paid the full retail sale price.)

Comcast Service Center - isps - Updated October 2026

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