I do not typically write negative reviews, as I strongly believe in giving individuals and…read morebusinesses the benefit of the doubt. However, the experience I encountered during a recent property viewing was so concerning that I feel obligated to share it for the benefit of prospective clients. My partner and I were searching for our third home and had spent the day attending several open houses. This property was our final stop. Upon arrival, we were asked to wait outside because only one party was permitted inside at a time, which we completely understood and respected. When it was our turn to enter, the agent opened the door and immediately instructed us, in a demanding tone, to come inside quickly. At the time, I assumed this urgency was related to preventing a cat inside the home from escaping and did not think much of it. The situation escalated when I proceeded to sign the visitor registration form. The form provided options for either a phone number or an email address. I entered my email address, as that is my preferred method of contact. The agent then demanded that I provide my phone number instead. I politely explained that I had already provided my email address and preferred not to share my phone number. Without provocation, the agent became visibly agitated and began yelling, stating that this was "not how it works" and that I either had to provide my phone number or leave the property. Despite my calm explanation that the form itself allowed for an email address, he continued raising his voice and threatened to call the police if we did not comply. He then took out his phone and stated that he would go outside and photograph our vehicle license plates. What occurred next was the most troubling part of the encounter. The agent physically placed his hands on me and began pushing me toward the exit. I immediately instructed him to remove his hands and made it clear that physical contact was unacceptable. Despite this, he continued yelling and escalating the situation. At that point, I considered contacting law enforcement due to the unwanted physical contact. However, my partner and I ultimately chose to leave rather than further escalate the incident. This entire situation arose solely because I exercised my preference to provide an email address rather than a phone number on a registration form that expressly allowed for that option. There was no justification for the verbal hostility, threats, or physical contact that followed. As a result of this incident, I am evaluating my legal options regarding the physical altercation. Fortunately, I have a recording documenting the interaction. I encourage prospective clients to exercise caution when dealing with this agent. While this review reflects my personal experience, interactions of this nature inevitably impact perceptions of the agency he represents as well. Professionalism, respect, and personal safety should be expected standards in any client interaction, and regrettably, those standards were not met during this encounter.

Very professional and great to work with. Felt as though he really cared about his work and was…read morewilling to get the best deal possible for his customer!

He keeps his client's needs in mind and very thoughtful, I first reach out to place that won't meet…read moremy needs and that one didn't work but he recommended other places to me shortly after beyond my expectation so i am very grateful for that. he is very easy to communicate with, english is not my first language and he has patience to explain things to my benefit. very nice experience overall.

I am very pleased and extremely happy that I was able to rent my upstairs apartment in less than…read morethree weeks. Julieta Loyola was my agent. Because of her I have excellent tenants. She is extremely professional, caring, and very friendly. I am very lucky that I had her as an agent, Miss Loyola Was always reliable when I needed her. Thank you once again without her I couldn't have done this.

I would highly recommend using Eric Berman. I had my house listed with another agent for a year and…read moremy house didn't sell. I was really pissed actually because the agent (who will remain nameless) promised to get way more money than I later discovered wasn't realistic. Eric re listed my house and had it sold within two months. He came up with a strategy and put the price at a point where people were starting a bidding war for my house. He's an honest guy and kept in constant communication even when we weren't responding to his calls at 1st. Would recommend him to anyone. He's actually helping my cousin find a co-op in Queens now.

My family has been using evolution for all of our mortgage needs. Finally it was my time to use…read morethem these past few months with the assistance in the purchase of our first home. Danny of Evolution educated and explained the process to us and put up with my constant questions-thanks Danny! From the first mortgage appointment to the closing of our home. It took only 13 weeks! Thanks SO much to evolution for making this process go as smooth as possible. Thanks to Anthony for the assistance during crunch time of this process! I will continue to recommend Evolution for any mortgage, refinancing, accounting needs!

Danny and his team are great and responsive. They were very clear and helped us close in a tight…read moretimeline. At no point did I feel as though I got bad advice or pressured to do anything. Quick, easy and straight forward.

This is by far the best realtor out there. He will do everything in his power to make sure you have…read morethe best experience during your housing process. Whether it's buying a house or selling one. I've know Larry for many years he is a man of integrity. He cares for his clientele like family. You can't go wrong with Larry on your side.

Larry "Love"Gardner, words can't begin to explain how much I appreciate him for helping me navigate…read morethrough the most challenging process of finding and securing a potential buyer to buy my house that's was full of sentimental memories of of my mother's last years on earth with us. So, I could have just anyone buy it they had to be right fit for me. I knew after our first conversation that he was a man of integrity and excellence. Larry's upbeat, calm and optimistic approach remained consistent from day one to the closing day! He earned the prestigious honors of being called the "CLOSER " from this day forward. He's everything I needed and expected in a Realtor! He's the best !

Honestly I'm kicking myself for not going with Gene when I initially listed my co-op. From personal…read moreexperience believe me when I say ...A good broker is hard to find, and is the main factor in getting your property sold!!!! After an awful experience with my initial broker, I contacted Gene and explained the problems I had encountered, he then provided me with insight into how things work and the issues with switching brokers before a contract was expired. As soon as I was able to, I re-listed my property with Gene. What a difference a good broker makes, and Gene is a GREAT Broker!!!!! After having been on the market for 8 months, Gene came along and had an offer in 3 WEEKS!!!!! He knows the market, doesn't feed you pipe dreams, and goes above and beyond to get your property sold!!! Gene is extremely knowledgeable & professional and is able to find a practical solution to any issues that may arise. He is really Amazing and on top of things. I wholeheartedly recommend Gene to my family and friends and anyone who is looking to buy/sell property!!!!!

Being a first-time buyer in the NYC was daunting to say the least…read more Luckily, I found Gene. Immediately he put me at ease by actively listening to what I was looking for and understanding perfectly. A consummate professional, Gene's knowledge and insight are impressive. He anticipated and counselled on issues I would never have thought of and went the extra mile every time to help address them. In what turned out to be a lengthier process than anticipated (no fault of Gene's!) he was patient and calming throughout - moving things along relentlessly. Can't imagine having a better corner man. Great job, Gene - you're the best!

After initiating discovering Juan on yelp based on positive feedback, i contacted him to set up an…read moreappointment and we met shortly afterwards. Juan and his team know the real estate market from all levels and easily swept me off my feet in having my trust to find the right fit for me. Juan provided a clear understanding of the home buying process, deep knowledge on the range of homes we were touring, and provided excellent tips on making a competitive offer. I look forward to working with Juan on my next property purchase and wouldn't ever hesitate to give him the highest recommendation to my friends, family, co-workers and beyond! Thank you Juan!

Juan is a professional, knowledgeable, personable, and affable real estate agent. He delivers…read moretop-notch service with his proficient background. Great communication and presentation skills as well. I highly recommend Juan and his team at EXP Realty for all your real estate needs!

I contacted the broker Scott Bixler about a property on Kearny Avenue on May 12th and viewed it…read moresoon after. I was ready to move forward immediately and even offered to pay a full year's rent upfront. Instead, I was strung along for a month while they claimed a ceiling leak needed to be repaired--then I was completely ghosted by Scott with no explanation or follow-up. Three months later, I drove by the property and saw a "Coming Soon" sign for another business. This level of unprofessionalism and lack of communication is unacceptable. I would strongly caution anyone against working with this realty company.

Scott went above and beyond in the listing and selling of our property. He was professional and…read moreextremely responsive through the entire process. His historical knowledge of the area and market is unmatched. There were a few bumps in the road along the way but he handled them quickly and seamlessly. He is a valuable resource with the ability to clear any obstacle in the way and not afraid to get his hands dirty to do it. I didn't know what to expect when I walked into his office unannounced before deciding to list with The Bixler Group but I am glad I did,