Doctor Merola has been incredible, there is a huge difference in my health thanks to him. The…read moreoffice is also fantastic.

Dr. Merola's way of explaining things is fantastic; I always feel like I'm in good hands and that…read moremy well-being is their top priority. The office staff is also super friendly and efficient, making each visit smooth and pleasant. I can't recommend Dr. Merola enough. Thanks, Dr. Merola

I moved to Dr. Perna recently, but will be moving out soon, and here's why:…read more* They typically call you in 15-30 mins after your scheduled appointment time * The nurse takes the vitals, and very courteously tells, "The doctor will be with you shortly". You will then have to kick your heels for another 30-45 mins before the doctor shows up * She struggles to use whatever software it is they use * She is always in a hurry How could someone not have the time for a patient, and yet be perpetually late?

I'm outta here. Didn't even get to see the doctor. Ryan the medical assistant insisting I was…read morenever told something in a phone call he was not part of. Then he tells me I'm rude and goes to tell his manager. Before he does that, I tell him he doesn't have to be concerned because I'm leaving. I don't think he was listening because when he was talking to the manager, IN THE HALLWAY for everyone to hear, he says oh, and now she's leaving. I get chased down the hallway. Do not get mad at me because the doctor told me something yesterday and I'm following her instructions. I should have listened to Dr Perna the first time I met her when she was more than an hour late for our first appointment so I left and about 50 minutes late for our second first appointment. She was upset I was upset. And she said I should find another doctor because she will continue to be at least an hour late but insisted I be on time. Passive aggressive poorly run practice. Run away.

My mother and brother have been coming here for years and today was the first time I met the…read more"office manager" who supposedly has been working here for 6 months. She is the utmost rude person in the office hands down. Dr. Merola is the sweetest doctor around and has the best bedside manner. He ACTUALLY cares. He, however, is never on time. We were 10 minutes late (considering he is ALWAYS 45+ minutes behind schedule) and immediately were met with an outrageous amount of attitude. Not a single greeting was made. We were forced to reschedule and she recommended a nurse practitioner who we've never even heard of before but after reading reviews about him I'm glad we passed (due to his bad attitude as well). Dr. Merola is probably going to retire soon with the amount of headache his "office manager" is going to cause him.

I found my PCP' At this office is,Dr.Henry Merola which he has now bn my PCP happily since moving…read moreto Waltham 8/9 yrs ago! I've grown to routinely schedule Apps. w/Doctor Merola and that is solely due to the Doctor scheduling fairly routine lab work "and explaining what it means" along w/ bn comfortable to ask questions about issues again because he takes the time and is able to explain to my understanding. His office staff te wonderful, always vey pleasant and helpful! With the insurance companies/Hospitals many ppl in MA he worried yet staff kept patients informed! The office is running smoothly. Dr.Merola is efficient more then capable and nvr forgets to ask "How's ur mom doing " . I do recommend N.Connolly

I came here for a strep test. I made an appointment online ahead of time to avoid waiting, which…read morewas great. The staff were all kind! The provider was efficient and friendly. I felt comfortable talking with her and appreciated how fast the whole experience was. It was clean and well kept as well. There is ample parking as it has a parking lot. I would definitely recommend visiting here when you need an urgent care and making an appointment online. I will be back!

Excellent care by Dr brodke for arthritis. Expert and caring. All of the staff very friendly and…read moreengaged, in particular the medical assistant. There is a drawback, though. On website they list sprains but they have no x-ray machine. So to differentiate that from a broken bone doesn't happen. They sent me to a different AFC that actually has it. You can wait assuming that they have it or you can ask before you go in but who would do that? So otherwise excellent but that's the drawback.

I wish I could give Dr. Wendy Gaines 0 stars. She is the worst physician I have ever worked with. I…read moream 26 and six months into changing my life to be healthier. However, while going over my history and my weight gain from the past year, I felt judged by Dr. Gaines at every moment. Constant jabs about my weight and alcohol intake during the height my depressive episode due to the pandemic were made throughout the appointment. I do not drink nearly as often as I used to (about 2/3 glasses of wine on a Friday or Saturday), and was still shamed for it. Every question I had about my health would come back to my weight gain, and shamed me at every chance she could about this subject. She also claimed that I was late, even though I arrived at the appointment on time. She made references to my tardiness throughout the appointment by telling me that we couldn't get to specific subject matter because she is "on a schedule and that's how it is". On top of everything, after this appointment I was sent a bill for $428.30. I've been in contact with my insurance and they claim that it's in the physician's control. With that, I've called Wendy Gaines' office multiple times to get clarification, but their reasoning for this bill is that it's a First Time Physician's Visit and does not classify as a physical. Sure - but does that mean I should pay $428.30 for a one hour visit? Even if Wendy Gaines was a good physician, this bill would still be absolutely ridiculous for someone who has insurance. Overall, I do not recommend Dr. Wendy Gaines and recommend that she stop practicing medicine. I left the office in tears and I will never go back.

I had my first visit with Wendy Gains MD and found her to be delightful…read more As a new patient, she asked me many questions regarding my health. She took the time to listen to my responses and made recommendation. I'm happy I selected her as my PCP and I would definitely recommend her.

Very knowledgeable and compassionate doctor. She treats me like an individual…read more Easy to make appointment. Prompt.

Part of a great extended network. Appointments may not always be on time - but they spend the time…read morewith you that you need.

Dr. Spivak is one of the most caring, compassionate, smart primary care doctors I've ever had. I…read morecould not recommend her more highly! I fear the day she retires and I have to find a new provider.

Dr. Frankl is fantastic. She is extremely nice to her patients and really cares about them…read more Unfortunately, she's not taking new patients, but if you're lucky enough to already be one, then you're one of the lucky few Americans to be getting A++ quality care.

She was very thoughtful and ex-Plained situations well. Her NP was also very friendly and kind…read more My only complaint with the practice was that I had a problem that I was very anxious about and she would not return my call. I must add that I rarely, if at all, called her office to talk to her. I think that she should have returned my phone call. I left her practice.

This Dr. Sarwada Tuladhar Jha does not care about the patient's health. She cares how much she can…read moretake from the insurance company. I had a physical exam and she put an additional office visit and preventive care on the order. Lab tests (blood work) are put on the office visits not the physical exam causing the insurance to not pay. Everybody has to pay attention when visit her.

I've been a patient here for over a decade, but the quality has declined sharply. Appointments…read morerarely start on time, communication has become unreliable, and billing feels inconsistent. My last virtual visit was billed far higher than what was actually done. It's getting harder to trust this practice, and I hope these issues are addressed.

I consider myself so lucky to have Dr. Goldman as my PCP. The entire staff at NWH at Colpitts is…read morewonderful, caring and concerned. They work together as a team, which is something you don't see very often. I have been going there for quite a while, and everyone there, at one point or another, has gone above and beyond to help me. Vicky, Dr. Goldman's assistant, is marvelous. She is always so pleasant and personable. Recently, I discovered that it was she who took it upon herself to write what must have been a master crafted PA in order to obtain Lidoderm Patches for me. I have been trying to obtain them via insurance for over a year. Three doctors have tried, as well. These patches are the one thing that cures my pain. I had resorted to buying them from Canada for close to $200. One day, I got a letter in the mail stating my appeal had been approved. Now, a month's supply is under $5. Dr. Goldman is a stellar doctor, who takes time to listen and offer knowledgeable, compassionate feedback. I've never felt rushed out his office. He's sincerely concerned and has been there for me during recent health crises, which I will never forget. He's also funny, witty and sharp. His calming demeanor has made me feel at ease. I don't normally call health providers, but have called Dr. Goldman. I feel comfortable with him, and know he's not going to balk at my concern(s). He really wants to help, and it shows. Excellent staff; I just can't say enough good things about you. Thanks!

Excellent care. I waited over a year for someone in this practice to start accepting new patients…read more Let me just tell you it was worth the wait. Dr Goldman is patient, curtious and knowledgable. I never feel like they are rushing through my apts (I've also seen one of the PAs here). Been here for both annual exams and sick visits and have been happy with the outcome The office runs pretty much on time. The front desk is nice. On site phlebotomy a plus. Exam rooms are either freezing or over-heated. Way to go NWPC!