Not a compassionate human being. He has plenty of parking in his building because he hardly has…read moreany clients. His ability to hear out a problem or situation falls short just like him. Karma will prevail. Company seems very unprofessional and has several different names.

hello my name is Alex Lima, Jason help me buy my FIRST HOUSE 6 yrs ago..in Hollywood ,fl…read more I sold the house in December , and him help me buy another HOUSE in ORLANDO LAST WEEK... stress free with all the paperworks 110 % excellent service

Exceptional level of service. We have used them for BOTH of our home purchases, and Mr.Janoff has…read morebeen amazing from beginning to end both times. He is knowledgable, professional, and really cares about his customers. I highly recommend them.

From the owner: Mortgage Lenderread more

Let me tell you, I was very astonished to see the bad reviews. I had a completely different…read moreexperience. I worked with Adriana from beginning to end and the process was flawless. She was beyond helpful, helped closed my loan beyond quick, and even that is an understatement. It was expeditiously completed. In addition to the phenomenal service, their entire process really flabbergasted me. From the amazing terms, rates, conditions, what more can I ask for. Once again, thank you Adriana for going above and beyond.

THE WORST! Cost us thousands and the loss of a home! They do not honor their committed timeframes;…read moreclosing dates mean nothing to them, and there is ZERO communication in writing to back up what they say, All they tell you is, "Oh yes, everything is fine, no problem. We have all we need". UNTIL, their "attorney" gets the loan package then they find out they don't have basic documents that they should have had during the 1st week of processing. They are an embarrasment to the finance world and they ruin peoples lives by mishandling situations like this. All the meanwhile, they just don't care!

Excellent service throughout the years, I primarily use the Gables office…read more(Pete Ceballos) has always delivered exquisite customer care along with the branch at London Square in Kendall where Joy Duque and Debbie Brown are always ready to assist and find resolution to any uncertainties with a smile on their face. A million thanks! Eli

Customer service is amazing! They really want the best for you and your money!! Easy to do…read morebusiness and margarita is AMAZING! Super happy with the bank!

I actually didn't see these reviews until just now (we closed at the beginning of this month) but…read moreI'm surprised at the 1-star reviews. Most of them look pretty old, so I don't know if things have changed in recent years, but we had a good experience. Everything went super-smoothly, from pre-approval to closing. He walked me through every step; we had no issue getting approved for something that was well within our budget as per our pre-approval. Quite a few documents were required, but nothing that was too difficult to find/track down, and of course that's the norm. We got a great interest rate (3.75%), which he locked in for us on a day he said it was particularly low. I see a couple of people saying their interest rate changed right before closing; I am not even sure how that happened? It seems like if you have a fixed rate, they couldn't change it. Maybe those people had adjustable rate? I found them very responsive to inquiries and very willing to answer questions. They kept us updated on everything happening. We closed on time and are excited about moving into our new house!

Sandi Hatin is a joy to work with. She is a true professional, has great communication and is a…read morelovely human. We appreciated her efforts and hard work and would use her again in a heartbeat.

I had such a great experience working with Capital Trust to close my first Miami property, it was a…read moreno-brainer working with them to close on my Miami investment property. Emad at Capital Trust is skilled, diligent, and gets the job done. Will work with them again on my third property. Regards, Wale

As first time home buyers, the process can be a bit confusing and complicated but Emad and Giuliana…read morehelped us so much! They answered all of our annoying questions, were honest with us and walked through every step of the process! We are now happy first time home owners! Highly recommended Capital Trust!