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    Columbine Ford

    3.2 (25 reviews)
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    5 years ago

    Very thorough, send videos of there service and communicate the needs of your vehicle.

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    11 years ago

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    Ask the Community - Columbine Ford

    Review Highlights - Columbine Ford

    I used to drive from Eagle (thru Glenwood springs) to get my '13 F150 serviced here

    Mentioned in 2 reviews

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    Berthod Motors

    Berthod Motors

    (26 reviews)

    They obviously don't care about the fact that they have so may 1 star reviews so why they heck…read morewould they care about the work they do on your truck. They screw mine up every time. I'll be driving to Grand Junction from now on. So sick of dealing with this business. Just AWEFUL! If I could give 1/2 a star, I would.

    Response to Don from Mark H. Since this is the only way…read more Not your fault?!? How many customers of yours drove less than 50 miles after getting an oil leak fixed and have had catastrophic engine failure due to no oil being in the engine? Just curious. You do know that no oil in the engine will also lead to a rod being thrown....right Don? I have done my due diligence as well, I have spoken to 6 shops owners and mechanics at two different shops in town and they ALL say the same thing. "Someone did something wrong". All assured me they would be stand up guys and take care is their customer. When I told them your course of action, all were shocked at how you could take zero responsibility and offer zero assistance. You say the oil was checked before I left....how do you know with such certainty that oil was in there? Because your tech that doesn't want any heat said so? Please tell me there is more than the word of your tech not wanting to admit a mistake was made. How about the result Don, does that really mean nothing? It couldn't possibly be a mistake on your end? 35 miles and engine blows....after oil leak was "fixed" for the 3rd time in 10k miles for a total cost of $10,000....do the math Don....your business is not 100% innocent here. What a joke!! You hid behind your parent company and did nothing. His in your office when I came to visit you about it. I don't buy vehicles from Stellantis, I bought vehicles from you (4 in total), my family did (another 7 in total, my friends did (20+) easily at last count. I have let them all know about how you wouldn't even assist me on the $1700 bill I paid right before driving 35 miles and the engine blowing it up. YOU DID NOTHING BUT TELL ME...."I guess we both lose on this one"....as you knew you were throwing away a good customer. I am a local businessman and a great customer to almost every business I work with. Unreal!! Still cannot take ANY responsibility! I spent $10k on repairs and was left with a truck that needed another $15,500 for a new engine. $25,500 in the toilet......DO SOMETHING DON....you are the local business owner....I am your local customer!

    John Roberts Motor Works Company

    John Roberts Motor Works Company

    (13 reviews)

    I was towed into Gunnison on a Saturday and they opened on the following Monday. I spoke to the…read moreservice manager and he committed to checking out my truck the same day. Later that afternoon they called me and told me the problem I had with a critical senser. (The other repair shops could not look at my truck for at least a week.) They had to order that part from Denver. With the Interstate Hwy 70 closed West of Denver, there were shipping problems causing delays. They told me that they could repair my truck the same day that they get the part. That Wednesday they called me and they had repared my truck. They charged me a reasonable fee for their services. Unfortunately my hotel charged me much more money than my truck repairs. I was happy that John Roberts got my truck repaired in a timely mannor and I got to check out of that unreasonable motel.

    From out of town visiting your beautiful town and surrounding area and needed an oil change. After…read morestopping by one "Lube" store and being told they couldn't get to me for several hours and I needed to leave my vehicle and keys to hold my place in line, I began calling to other businesses in town. Jeff at John Roberts was very helpful and set me up with an appointment. When I arrived,, he greeted me, took my information, and gave me an estimate of how long it would take. He then pointed me to the waiting room and told me there would be coffee. As promised, my vehicle was finished a little quicker than his estimated time. I will use them again next year when back in Gunnison.

    Steamboat Motors - F250, Alexa and me

    Steamboat Motors

    (55 reviews)

    I found a truck I was interested in at Steamboat Motors. Being 3 hours away, I started with a…read morephone call and was lucky enough to get Alexa Cano on the phone. I told her what I needed to help me make a decision on driving 3 hours to see the vehicle. She had her mechanics put the vehicle up on the lift and took all the pictures I asked for. Within 10 minutes I knew it would be worth the drive. I booked an appointment with Alexa for the following Monday. She communicated with me the entire time letting me know everything was ready for my arrival. When I arrived, she had the truck out front and ready for a test drive, then helped me go through the carfax and check everything out. Once we landed on an acceptable price she introduced me to Josh, her manager. He was as nice as Alexa and again made the process easy. I am now the proud owner of a new to me Ford Truck! Thank you Alexa for your professionalism and attention to detail. If I am in the market again you will be my first call!

    called & set appointment for tailgate camera Recall repair. Recall notice was dated 09/2025. Notice…read moresaid parts not yet available. Appointment was 01/21/2026. Specifically asked if they had the parts. Was told they had to evaluate. Dropped truck off. Got a call from service later in the day saying my truck was ready. Got there to pick up my truck. Service tech could not find the paper work. Then tells me they didn't have the parts. 30/40 minute drive each way to the dealership, driving 2 vehicles each time!

    Columbine Ford - car_dealers - Updated May 2026

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