I was on a trip from Los Angeles to Denver when I ran over a very sharp rock somewhere on the I-70…read more(flattening my tire). I had 'Fix-a-Flat' but it was no match for this hole! Not wanting to travel 30 minutes or so back to Grand Junction, I chanced driving 25 min to Rifle... I didn't make it. But was able to get to Parachute, CO and as luck would have it made my way to Valley Auto and Diesel! I thought I would need a new tire..but they said let's see if it can be repaired! They took me right away, did an amazing job patching it (not the plug stuff used for nails and screw holes) and I was back on the road within 15-20min (for less than $20) I felt like I was treated like a local and I truly appreciate the fast, great and professional service!!

This dude saved my family on a Sunday! After driving 11 hours with 3 hours left, my family was not…read moregoing to make it back to Denver. No one else answered our call! He also has reasonable prices based on our situation! Thanks Matt

I am travelling across country from the east coast and was referred to Matt by O'Reilly's Auto Part…read moreto assist with battery replacement for my Mercedes Sprinter van. On that day, Matt quickly arrived, assessed the problem and replaced the battery. He was personable and his charge was reasonable. During conversation, I learned that Matt would also be able to purchase and program a key fob for my van. We discussed price and timing for this service, and as he requested, I paid him up front via Venmo $287.54 for him to purchase the fob. The plan was to reconnect several days later after the fob arrived for him to program the fob to my van. On the expected date, 8/28 Matt let me know he would prefer to meet on 8/29. On 8/29, Matt let me know that the fob had not arrived, and in addition, his phone was broken and worked only intermittently. He texted to say he would meet me in Estes Park once the fob arrived to do the programming. I sent Matt a text on 8/30, 8/31, 9/2 and 9/3 as well as left a voice message. No response. On 9/4 I let him know that I sent a Venmo request for him to reimburse me for the cost of the key fob. On 9/5 I spoke with O'Reilly's and was told they had seen Matt who had a new phone. I finally heard from Matt on 9/10. He stated he has the key fob and would meet me in Estes the following day. On 9/11 I asked for time confirmation and he responded he had just left Glenwood and would arrive 5-5:30pm. He never showed up. On 9/12 after several texts, he finally got back to me saying he would refund my money. To this date, 9/15, he has not responded to me, nor refunded my money. Matt may be a decent mechanic, but he is also a scammer and a thief and takes advantage of honest, trusting individuals. What a shame.

So glad these guys work on electric vehicles! Have a Mach-e that had an electrical issue that ford…read morecouldn't even look at for a month, brought it here and they were able to diagnose it as a rodent issue chewing on wires. They found a more cost effective solution than ford would have and had it fixed in less than a week, for not much money. If you drive an EV and live anywhere in western Colorado along i70 this probably is your best mechanic to bring it to.

I came in last week, as I was heading back home to Littleton and my vehicle was having a misfire on…read moreCylinder 4. Mr. transmission, who did a free scan for me, and sent me their way from next door. Nick at the front desk said he could fit me in, which I greatly appreciated so we could potentially get home the same day. I thought we were in good hands considering they worked me in same day. Sadly that's where it went downhill. He didn't give me any sort of initial quote or disclaim there would be a "diagnostic labor charge". Since the guy next door did it no charge, I assumed it was the same with Alpine since this wasn't discussed. Additionally, he did say we probably needed to change the spark plugs, which I assumed wouldn't be too bad- you can get iridium NGK's for around $35 / 6, plus a little labor for the install. Daniel swapped a coil pack to rule that out as the potential issue, and said its most likely rocker arm- a 10 hour job - obviously we couldn't get that done but we'd be ok to drive home and get that fixed when we had more time. When we got the bill, we were horrified that it was nearly $700 for 6 spark plugs plus labor. Once I took a closer look at the bill at home, I noticed some shady and dishonest practices. The initial "estimate" I was never actually given was $145, which would've been reasonable for the scope of the work. However, while the car was there about 2.5 hours, I was charged for 3.8 hours of labor (I was double dipped obviously since Daniel is listed for both labor hours), which I'd call out Daniel wasn't actively working on the car the entire time (the car was sitting outside, and so were we). He also took it for a 30 min test drive around lunch- you can probably figure out what happened there. As soon as he would've drove it off the lot, you wouldn't need to get far to tell you the spark plugs wasn't the culprit. Also, we got charged for $36 worth of "shop supplies"- not sure what was "supplied" other than simply swapping spark plugs, which were sold to us way over retail price ($20 each). Lastly, looking at the invoice, on the back it states you wouldn't be charged more than 10% / $25 of the repair estimate unless determined additional repairs were necessarily. This tells me something went seriously wrong and there was a clear lack of communication. We had even brought in some doughnuts for the guys.. we felt completely taken advantage of. If we had been transparently quoted $680 up front, we would've certainly gone somewhere else. Worth mentioning, I emailed the owner going over the issues and discrepancies, and after a week, never got a reply. Not surprised! Also an update- we took it into the dealer, and they said Alpine misdiagnosed the issue. Instead of being a bad rocker arm ($2,100), it was a bad coil pack ($18). Seriously glad we got a second opinion, and I would strongly suggest going elsewhere to a more honest and reputable mechanic!

They told me my 7.3 Powerstroke was "addicted to starting fluid" - They drilled a hole through the…read morefirewall, ran a hose to the air intake that was connected to a can of starting fluid on the seat of the truck. And then charged me a sh*t load of money. My truck never made it home, so I parked her on the side of the road. When I had my truck hauled on a rolloff tow truck ($$$) to a real diesel mechanic in Montrose, the look on his face, priceless.

these people are VERY DISHONEST! Took my vehicle to get an estimate for legal purposes. They…read morecontacted the defendant, supplied him with pictures and offered to witness for him. It was my first visit to the shop. If I were you I'd steer clear of these people. They are not what they show to the public! watch your back.

The worst towing company I have ever seen. If they get your car goodluck. Also if they took my…read moregrandmothers car there would be no way for her to get it i walked 1.5 miles to the shop these guys stink

I had a Pop Up camper that I paid to store in an HOA storage lot. They stopped billing us for it…read moreand unbeknownst to me had it booted, towed and impounded at Mat Dog - even though it had a permit. Up to that point my issue is with the HOA. I was VERY displeased to learn when I called in to find out where the camper was (who checks a storage lot every day?) that Mat Dog had kept it for 8 DAYS before contacting me to let me know they had it - and that contact only happened because I went looking for it. Temple (the owner?) basically told me that they could wait 10 days legally before they had to call. But why would anyone wait that long?? Oh right - because they charge $30 each day - and why not make $300 extra dollars by avoiding resolving an obvious issue. They could not meet me when I tried to show up that day during business hours - but said they wouldn't charge more than the [unnecessary] 8 days, only to have the driver that met me the following morning reply with 'we charged you for 12 days'. And that was on top of towing and booting charges. Almost $600!!! If I owned a towing company - and wanted to do as their website claims: "to serve the people of Carbondale and the surrounding area as best we can... We pride ourselves on the reputation that we have built over the years for excellent customer service" I would probably start by calling an unsuspecting person on DAY 1 to let them know I had their property, and not just let the bill rack up for the sole purpose of financial gain at their expense. And I've owned a successful company in the valley for over 17 years - and have seen unethical companies come and go during that time. At no point was Temple interested in making this right. No 'hey - my bad for not calling you... I'll just charge you for the tow and 2 days'. That leaves me with no other conclusion than this company is run unethically, and as such - I recommend avoiding them at all costs.

Nick kept us up to date with the progress with our repair. Even recommended what we might want to…read morefix/replace next due to a leak he found under the vehicle even though it is not showing a leak on the driveway.

From the owner: At Boundless Overland, we specialize in creating unforgettable off-road experiences for our clients…read moreusing 4x4 Toyota or Lexus vehicles. Our team has embarked on numerous adventures and completed various projects over the years, each one leaving a lasting impression on those involved. Here are just a few examples of our past projects and adventures. At Boundless Overland, we're committed to delivering exceptional off-road experiences using reliable and expertly modified 4x4 Toyota and Lexus vehicles. Contact us today to learn more about our services and how we can help you achieve your off-road adventure goals.