My provider was really helpful and kind, but the real problem was the receptionist, Adriana, suite…read moreMW, I don't understand why would you choose this job if you hate to talk to people, she gave me the nastiest attitude and when I gave her my insurance card she told me that's not an insurance card? That's a benefit card, mind you, I don't have any benefits? This place needs to seriously consider a better fit for a receptionist.

Today is Monday, tried to make an appointment in radiology on Wednesday. Robot said I would not…read morelose my pace in line for a callback. Still waiting. Tried to get through four times today. No one picks up (in fairness, I only sat on hold for 20 minutes each).

They say when you go to a surgeon you get surgery. Not with Dr. Dhar. Her approach has worked…read morewonders for both a ruptured quad tendon and a torn bicep tendon she has treated me for. Her knowledge is encyclopedic. She is very impressive and very smart. Equally important she is unbelievably nice and a great listener. She asks probing questions about your personal life style and activities to tailor her treatment plan to your individual needs. She is patient and thoughtful and unlike many docs who would rush to surgery. I think she is TERRIFIC in every way and I highly recommend her. She deserves to be listed as one of Westchester's Best Doctors!

Dr. Dhar is the best. Takes her time to hear my issues and informs me of the options based on my…read morepain level and not a textbook guide of treatment.

I recommend Dr. Luks, extremely knowledgeable, his office is in a great location (next to the St…read moreJohns hospital in Dobbs Ferry), free parking, clean offices. His staff are very caring and kind, the waiting period was not long at all. I went for my left shoulder as I have a tear, he took time to explained and answer all my questions,. Easy to talk to and he truly listens you and a wonderful bed side manner. I came out feeling at ease that I do not require surgery, as he is not one of those doctors that likes to cut people right away. I liked his honesty.

Dr. Luks was very professional and knowledgeable. I was unsure of which orthopedist to see, but…read moreglad I found Dr. Luks. For a first time dislocation of my shoulder I wasn't to sure about the status of it. This doctor took time to explain what was wrong and how to rehab it properly. I would highly recommend if your from the area to see Dr. Luks.

What More Can I Say, AMAZING!!!! Simply Above & Beyond the…read moreCall of Duty!! Brandon Ericson MD Orthopedic in Tarrytown NY. They Took Great Care of me. Hi, My Name Is Nash, NYS / CT Paramedic. I was having Chronic Bilat Knee Pain for more that a few weeks now. Until I met Nicole & NorthWell. Where I was admin Knee Gel Injections. Fixed me in 6 Days.. Thank You Guys!!! Don't Go Any Place Else... - The Painless Paramedic

The staff here is amazing and the doctors are great they make visiting pleasant highly recommend…read morethis place..

I have been a patient here for multiple procedures . Never have I been kept waiting and I have…read morealways been treated with care and consideration . Between the reception area, nurses , doctors and even billing. I have recommended many people and never have I heard a complaint . I don't know maybe its that people have to realize that doctors and the staff are just like us. Human !! If you are uncomfortable find another doctor don't go through with the procedure , however maybe you should treat people the way you want to be treated with respect.

I wanted to write my review after the full procedure of seeing another orthopedist was done…read more I had an unsatisfying experience with HVBJ. My appointment was made after a shoulder dislocation. The doctor created stress and concern from the doubts behind what they thought the problems were. I was not even evaluated, and my appointment lasted less than 15 minutes. After being rushed into receiving an mri, it seemed to be my problem after waiting a week for its authorization according to the doctor. My new orthopedist told me everything in my MRI was standard, and non surgical treatment was required. HBVJ told me I would need surgery after a ten minute visit, and then tried doubling down on it after seeing the results of the mri. I understand there are difference in opinions amongst doctors. My frustration is how the doctor went about handling my situation. It seemed the doctor acted vindictive once questions began to be asked, and came off as unprofessional. I would not feel comfortable coming back.

My therapist, Mengyao Liu, was excellent. She could not have been more knowledgeable, caring or…read morecompetent in any way. Starpro PT is a wonderful place. Every person there, from Chris at the front desk, to Tony who is charge of everything, to Maya, Jenn and Rob, are fantastic. Together they make Starpro a place I will always go when I need Physical Therapy. There is not a person there I would hesitate to recommend. Larry from White Plains

The staff is incredibly supportive and they know how to make you heal properly. Gema is a great…read moreleader and I was also fortunate to have a grad student present. Everyone I worked with did a great job to get me to where I needed to be (especially after the severe injury I had). Thank you StarPro!

Updating my review with retrospective of having had PT at a several places following my surgery. I…read morestill think HSS Westchester is overrated but if you find a reasonable therapist there, it's okay (just don't pick Chery Sun). They are high volume so you may feel like a number but they try their best and you do get the full 20-30 minute with a PT compared to other chains where you may be with the assistant for half or more of the visits. They do have all the technology you could want (as do many other spots) and their scheduling system isn't the most client friendly and kind of a pain. But you eventually learn to navigate it and work with the (sometimes less than friendly) front desk staff. Overall, you can get your PT here if you want, just be aware of the advantages and disadvantages I mentioned, which may or may not apply to you at all. I did think that (like in many NYC area locations), the number of jerky therapists/staff is higher here than in other places (say Boston/DC)- but that's something you have to deal with regularly if you live in this area. Also be aware of the fact that in my opinion, PTs occasionally can make your orthopedic issues worse/injure you, especially if you get a PT who is not careful and who does not listen well to your feedback (it happened to me at a different location). This is a healthcare system wide issue and i did not get injured at HSS PT, however had I not changed PTs it may have happened. If you ever feel excessive pain during your PT and your PT does not seem to listen or take it seriously it may be in your best interest to get a new PT to avoid possibly injury.

Their media ads all over say "The world's #1 in orthopedics, followed by pictures of a girl running…read morewith prosthetic legs. Very impressive. I made an appointment early last year. I went for all their fancy tests. I spent five hours in that hospital to be told we cannot touch you because you have arthritis. They should have told me when I made a telephone appointment for their services. To top it off. I asked them if they could cut my leg above the arthritis, imagining the girl running with an artificial leg. " No, no," they said without hesitation. "We have another group of specialists that does that." Goodbye and walk away. They are quadruple-arm bandits in fancy respectable suits. I trusted them to help me but they helped themselves out of my ignorance. Just watch out, they will dazzle you with what they claimed as #1. Ask questions and more questions.

Billing is awful, they have no idea how insurance works! They let my son be seen by one of the PT's…read morewithout getting an auth # after he gave them a referral. Then I receive a bill for co payments, one bill has Feb and May on it, the next bill has March and May on it, the next bill has Feb and Jan on it. All saying that the copayment was never paid. When you call, you get someone that tells you "oh, I know the bill is for a Feb visit, but that co payment was applied to a visit in Jan." WHAT????!!!! So, now I am stuck paying for I don't know what because there is no way to tell what and where my co payments are being applied. It is months of appointments and statements to go through. I have wasted enough time going over these statements for something that was their fault to begin with. They take no responsibility for their incompetence. Save yourself a headache and go someplace else!

I found the experience to be entirely professional yet personable. Dr. Gaines took the time to…read moreexplain things to me. The staff was excellent especially Tara and Susan behind the front desk. The office manager named Jackie was extremely helpful. The ease of scheduling was wonderful. I highly recommend this doctor http://www.vitals.com/doctors/Dr_Laurence_Susini/reviews#ixzz41msyMaOP

I just need to highlight my experience for today. This does not define all my other good…read moreexperiences for the time I have went there which was about a year and half or so. First of all DEWEY IS A TOP NOTCH ACUPUNCTURIST! YOU WILL NOT GET BETTER CARE, bedside manner, and just an overall caring experience. He literally is the best! Here is what really upset me and made me sour towards this business; since I didn't agree to get a nerve blocking procedure/elective surgery, they are refusing to provide me any additional care. (No more acupuncture) They claim to be a "wellness and pain" facility but it seems to me you need to play by their rules in order to get treatment. I was instructed that I needed to follow their protocols, surgery or PT before I can continue treatment (acupuncture). That is in other words telling me what to do with my body and not what I know is good for my body. This left a real bad taste in my mouth. I would have never thought that a "wellness and pain" place would tell me how to manage my pain and what I'm comfortable with especially that I have been progressing slowly in the positive direction. The PA was only doing her job but who is she and Dr. Molina too, to tell me what is working for me??? In conclusion, I recommend DEWEY, but if their dictation or suggestions are not taken, they cut services off to you. Completely unacceptable especially when you're there to feel well and painless!

So after hearing about this place but never going, I finally went based on a co-workers suggestion…read moreand I don't know why I ever waited to go! Place is amazing with great people who are not only professional but make you feel right at home! Norma is absolutely amazing along with the best acupuncturist in the world who is amazing at what he does! Dr. Molina is just darling... Thank you guys for everything you do and how amazing I feel when I leave!

Had an appointment with doctor. Received confirmation the day before…read more Today was called and said I missed appointment I said impossible was put on hold and nothing they can do. I took a half day of work lost close to 300.00 I have surgery coming up in December which I contemplating canceling with Dr. Kayal Even though it's not him it's his business and the others make it hard for trust.

Worst place EVER! They tell you to be early but Dr. runs 2 hrs late!!!! AVOID!!!!! Absolutely…read moreworth less