Last minute root canal on Friday. Expertly done. Tooth saved. Insurance accepted. I am grateful to the team.

Dentist was very good but staff needs improvement. The dentist asked his assistant twice to set up for him. I came in for an extraction and there was no gauze any where. The dentist at this point just got it himself. In addition, the office staff had music so loud it was difficult to have a conversation. Lack of professional attire amongst staff also. Attempted to discuss my concerns with office manager but she failed to listen and made excuses for her staff. Again the provider was very good but he was also clearly frustrated with his staff. read more

Absolutely horrible experience. Went there because I had a crown fall off. Told the dentist I am on blood thinners to make him aware and he never even acknowledged me. The dentist asked "where did you have that crown put on?" I told him "not sure, maybe the Colombia dental in Bristol" He said "not on our computer records, I have to investigate this" and he left the exam room and did not come back for several minutes. When he did come back he said " you had that done at Dr. Dental, they are responsible I'm not fixing it" I told him "I live in Torrington now I'm not near Dr. Dental I need you to fix there shoddy work" He again said ' They are responsible I'm not fixing it" So another dentist did shoddy work and you refuse to correct it? Thats a great way to treat patients. I emailed there corporate offices about this matter and got no response I will NEVER go to Colombia dental again! read more

I got my life saved at Columbia Dental. After being stuck at home with Covid and waiting out the quarantine, I showed up for a consultation with a massive infection. They opted to perform an emergency root canal. I was in rough shape and they could have sent me to an emergency room. I'm extremely grateful. read more

Great place , got me in right away. Clean , friendly and a lot cheaper cost than their competitor across the street. I'd highly recommend Columbia dental for any procedure big or small. read more

I love this place. I started going here on a referral from a friend, when i had a toothache. I haven't stopped coming since. Valerie, the receptionist is awesome. She is so friendly and nice. She helps work with me to schedule appointments with my crazy schedule. Dr. H is the best dentist I've ever had. She is so good with me and I used to be so scared to go to the dentist. Even the nurses help take care of my needs and make sure im very comfortable when i visit. I would highly recommend to anyone. read more

I just started going to Columbia Dental and was apprehensive at first because chain dental facilities aren't usually known for their best care. I switched from a dentist who had worked on a tooth without the Novocaine working properly and never bothered to find out why and was a last ditch effort to find a dental office was a all in one facility rather than having to go to 100 different people because I have had serious trauma from an accident. I first saw Dr. P in Torrington and he was AMAZING. He made me feel like I was in good hands and calmed my fears for the most part. He took the time to listen to me, found out why my teeth were hurting and treated me appropriately for the problem. My second visit was terrible, I saw a female doctor who came in looked at my teeth and said she didn't have time to do any work today and she left. Unfortunately I did have to have a tooth extracted and Dr. P does not extract, it is only done on Saturdays in the Torrington office. I saw Dr. Comlan Missih and he was absolutely, hands down, on of the best doctors I have ever seen. I have had severe anxiety with dentists, I was shaking and terrified when I was there. I also have issues with Novocaine not working properly, very long and narrow roots, and unusually deep teeth. My tooth broke (as they always do when being extracted), he took his time, he was SO amazingly patient, he explained everything, and he took exceptional care. I really could not have asked for better care. The office personnel was kind and considerate, they checked on me several times to make sure I was alright. The dental assistance was also kind and patient, both went over instructions with me several times and they were kind and considerate to my husband as well. What is almost always a traumatic experience for me was made much easier due to the care and professionalism at Columbia Dental. While I did have one bad experience, I don't believe this is the norm and that it is a depiction of that particular doctor not the facility or the rest of the staff and would not let it cloud my overall experience or rating of the organization. read more

To no one's surprise, this place is a nightmare. My husband had to get a tooth extracted on a Saturday, and no one else was open. Here's his description of what happened: "It took so long the anesthetic wore off. No one could use the chair, so I was sitting up. The first dentist couldn't do it, and the second guy ended up putting his foot on my hip to get leverage." They also couldn't print, so they couldn't get him a script for pain medication. And the receptionist was planning a party the whole time. We knew what we were getting with this place, but just to add to the chorus: STAY AWAY. read more

I was nervous because of a previous experience with a dentist. But the front staff was so friendly and helpful it put me at ease. And Dr.H was very kind and thorough. I will definitely be back and would highly recommend Columbia Dental to anyone looking for a new dentist! read more

Extremely friendly staff who care about the well being of their patients! Definitely would recommend this place to anyone...especially those of us that have to work weekends because they are open 7 days a week and up til 10 pm at some locations. read more

Great staff, convenient appointment times. Always friendly and helpful!! Highly recommend for anyone looking for a new dentist.