This library is nice in that yes, it's spacious and has many programs that appeal to most locals, and seems to function okay.
What I do not like:. Is that you cannot put holds on items thru the Pines app if the item is something they feel will be popular whether or not it's 2019 or 2018. These need to be cleaned up and updated. There is no reason why we shouldn't be able to request a book from first quarter 2018. That's last year. It shouldn't say, this item is too new to have a hold.
Next, new releases shouldn't be only 7 days. Sometimes a book travels across the state and takes six months to feel into our hot little hands and then it cannot be renewed.
The Request An Item for the collection is a tedious and time consuming process thru the gchrl.org website, or maybe, is that the point?
There is no consistent way to check out items, depending who you get. But why do they need a physical card every single time when I have my card memorized or have the library card barcode in the app, that's what it's there for?!
The Holds system. In Gwinnett and Atlanta Fulton library systems, the books are contained in a section banded for the patron to pick up. Why do I have to wait and have someone get them from behind the counter? I asked and they said, well, people are nosy and look at whatever others are reading. So be it. Look away. If the title is faced backwards and it's banded with the patron name, why would that be an issue? It would still be within view and then you can reprimand them if you must. Some people have that kind of time??
If bigger metro libraries can make this a success, why can't little old Columbia Co? Better start thinking about, they're moving this way...
And plz quit taping the patron's name onto the book cover, you destroy the cover art, it breaks down over time! Put the patron slip in as a bookmark if you must!
Wish there was a better process for new releases and general collection development. They might get 10 a week. ? Harlem and Euchee get the rest of the good stuff and you have to go drive all the way over there to get the new release. What a pain. It is not a user friendly system.
Please institute a Coming Attractions section for the upcoming releases...might be nice to be able to put a hold on them so you can see how popular a title might be and see how many copies to maybe order dep on $.
That's this lowly lil old patron's two sense, for what it's worth. Change is scary, I know. read more