At first glance I was like great another funky motel in a small town. But the atmosphere here is…read moreawesome. The room is clean and in proper working order. Restaurants are within walking distance. But to forewarn you a lot of places in Wellsboro close down between 5pm and 8pm

Friendly staff and clean/tidy updated rooms at an affordable price...Outdoor heated pool too!!…read moreWe'll be back!!

As an international traveling food critic and unbeknownst to the staff, the following is what I…read moreexperienced during my visit to the bar: + Very historic yet comfortable atmosphere. + Good bourbon, beer, & wine selections. + Server Tiffany, was outstanding throughout. Her situational awareness and attention to detail are spot on. Her positive and upbeat attitude instills that back into the establishment and the people around her. If you are in the area and don't take the time to visit here, you missed out on a fine experience!

Lovely historic hotel with lots of wonderful wood & tilework. We were not planning on staying in…read moretown, but after a heavy rain, our destination was inaccessible. We were lucky to find accommodation for the night. The lobby was stunning with deep woods, a large fireplace, comfy furniture. My son loved the accents like an old mailbox and a princess-style rotary lobby phone. Our room was a decent size. I was impressed with the height of the door--it must have had a transom window at some point in time. The bathroom was super cute with clean white tiles, a spacious shower, and a relic from another time--a hole in the wall for used razor blades. My grandmother's bathroom used to have one of those, but my son has never seen one and was fascinated. The vintage features really make it interesting to stay in places like the Wells Hotel. They have an elevator, but we opted to use the stairs as they were also beautiful in red carpeting and lined with rich woods. Breakfast was included and served in an equally beautiful space. The staff was so friendly, the food was great and the location was wonderful for walking around town.

The room was a decent size. However, the beds were tiny. In fact, way too small for adults to fit…read morein. The staff at the pool and front desk were rude multiple times. The breakfast was great. The view outside of the room on the porch was a great feature as well

On Wednesday, July 30, my wife and I traveled to Wellsboro to celebrate our anniversary and explore…read morethe Pennsylvania Grand Canyon. After researching options, my wife selected Penn Wells due to its reputation and small-town charm. We initially attempted to book online but ultimately called for more information. The staff member we spoke with was pleasant and helpful, recommending the Lodge over the Hotel for its larger rooms and more modern features. Based on this, we booked a room with double beds. We arrived around 4 PM to check in. The front desk staff was polite, though not particularly informative when we inquired about local attractions or restaurants. One of the staff members admitted to being new and unfamiliar with the area, and the other, the manager, offered limited suggestions only speaking about the Diner and Steakhouse, when I specifically asked about burgers/chicken. Fortunately, a fellow guest provided helpful recommendations, including a band performance in the town park--an event not mentioned by staff. After settling into our room, we walked to town for dinner and enjoyed the concert. We returned to the room around 9 PM, only to find the double beds were too small for us to share comfortably. We ultimately slept in separate beds. The next morning, Thursday, July 31, we were pleased with the quality of the breakfast and the warm, attentive staff member managing it. She stood out as a highlight of our stay. Later in the day, I attempted to use the pool area. Unfortunately, the staff member present was unhelpful--unable or unwilling to answer basic questions about the pool and jacuzzi, likely due to wearing loud AirPods. I returned after dinner and inquired at the front desk about the size of the beds, as I had measured them to be 54" x 60"--significantly shorter than the standard Double Bed size of 54" x 75". As someone 5'10", my feet extended past the edge of the bed. I asked how best to address this, and the manager informed me to speak to the owner who would be available at 9 AM the next morning. On Friday, August 1, we again had a pleasant breakfast experience thanks to the same staff member. However, while sitting near the front desk due to limited dining space, we observed a supervisor publicly reprimanding this employee. While we understand the need for accountability, we felt the tone and setting were inappropriate, especially given the employee's positive attitude and the presence of guests. Before checking out, I asked if the owner had arrived but was told they had not. Due to a prior reservation at 9:30 AM, we chose to depart without further discussion. As we exited, I noticed the same bottle I had discarded in the entrance trash can on Wednesday had still not been emptied--something that speaks to a lack of attention to detail. Positive Experiences: *Modern lodge with balconies ideal for relaxing and enjoying the views *Excellent location in a charming town *Fresh, well-prepared breakfast with a good variety *Exceptional service from the breakfast attendant *Clean, refreshed rooms *Well-maintained pool and jacuzzi *Reasonable pricing Areas for Improvement: *Front desk staff lacked local knowledge and initiative in assisting guests *Pool staff appeared disengaged and unresponsive to basic questions *Public reprimanding of staff in front of guests was uncomfortable and unprofessional *Bed sizes were significantly smaller than expected, making for an uncomfortable sleeping arrangement *Main Entrance trash was not emptied over the course of multiple days *Pool closing time of 8 PM is early, especially for families returning from dinner or evening activities While we enjoyed parts of our stay, especially the breakfast service and the town itself, several aspects detracted from our overall experience. As we consider a return trip in the fall, we may explore other lodging options to ensure both comfort and quality service.

stayed here 2 days to bike ride the Pine Creek Trail-- stayed in the 2-queen Delux Suite-- Clean!…read moreFriendly staff, Comfortable beds, huge bathroom, nice touches, walking distance to restaurants and shops--and just 3-4 blocks from the beginning trail head! And at the end of the day, we were able to roll our bicycles into our room! complimentary coffee at the registration desk--would definitely stay here again!

Great motel in the town of Wellsboro. Very clean, comfy and…read morequiet. The indoor pool was nice. Friendly service.

Owner was quite frankly rude and self-righteous. The hotel room that we stayed in was decently…read moreclean. But then we rented a small apartment for a month there, and I can tell you for a fact that the bedding wasn't washed before we moved in, and it wasn't washed after we moved out either. The place was dirty and unclean. Was charged a ridiculous price for everything, and then the owner's don't even have the decency to keep up the places they are over-charging for. Will never stay here again.

We stayed in a cabin. We liked the privacy. It appeared to be clean. The shower was small. Just a…read morebasic place to stay, no extras. No hair dryer, coffee pot....etc.

We found this hotel when we were on vacation recently and from the outside it looked like you…read morenormal small Mom and Pop type roadside motel. And, the gentleman at the desk was very friendly and helpful and the price was fair. So, we had no reason to think we'd be staying in motel hell. The room was very very outdated and smelled very musty and moldy but we were tired and just wanted to sleep so that didn't matter. As we were getting ready for bed I saw what looked like a mouse run across the floor. So, we turned on all the lights and put everything up on the table and hoped that was the end of the show. But, just a few minutes later the mouse was back with his buddies and they were running around the room. My son and husband were trying to chase them out the door but that didn't work and they ended up chasing them into the bathroom. The manager was no where to be found during all this!! It was a nightmare! The place should be condemned!! DO NOT STAY HERE!!!