I went to Colour Cosmetica for half a head of foils and a trim. For the last two years I have been growing my hair out from previous blonde colours to my natural (light ash brown) colour and I just wanted a few foils of a lighter shade as highlights to help blend the regrowth a little. The 'Director' said I didn't need to wait to for my hair to grow out, she said she could 'fix it' by adding some darker foils along with the lighter ones, which I agreed to. Being the 'director' I thought I was in good hands, however, instead of darkening the blonde to blend with my regrowth, she actually made me blonde all over which is not what wanted or what I aksed for. Two years of growing my hair out and she completely destroyed it in one visit. The colour is awful and I hate it. I had to pay $390 to have my hair ruined because she coloured my hair with what she thought was a nice colour instead of listening to what I told her I wanted and doing what I asked her to do. Then to add insult to injury, she tried to sell me a whole lot of products (shampoo, conditioner and other maintenance products) and book in my next appointment.
Even afterwards she still wasn't listening to me saying it wasn't what I wanted, I wanted colour that would blend with my natural colour, but she just kept saying how nice the colour is. It's not even close to my natural colour, it's awful. Worst colour, worst hairdresser experience and after screwing up your hair, they make you pay through the nose for it and then expect you to come back?? Never... read more