She is the best there is when itcomes to travel causes you will get a great deal and a nice hotel…read moreto stay in cause I know, when I booked a trip with her I was in the best hotel for 4 days and I had a great time and will never forget it so if was you just booked your vacation or any place you want to travel and she will take good care of you.

Booking with " Lit Adventures " could of been the best thing I ever done for a vacation. From the…read morefirst consultation phone call to the last day of my trip they were very helpful & professional. Just tell them your vision and they will make it come true. If you have no time or experience to plan a vacation this is the best way to go!! Vacation home, excursions, transportations, flights and restaurants they got you all covered. From when I seen my Itinerary, I already knew my trip was going to be great !! Thank you to Shay & Ashley for such a great experience will definitely be booking again soon!

DO NOT BOOK!!! ENTIRE TRIP RUINED!!! If you are looking for…read morea seamless trip this is not the agency for you. My friends and I booked a girls trip and figured why not support one of our own...biggest mistake. First off I just want to say we did not get our itinerary until THE NIGHT BEFORE WE FLEW OUT!!! From there I knew our Girls' Trip to Los Cabo, Mexico was going to be a terrible experience. Day 1: Our ride to the airport did not have one of our members on the list so the transportation agency had to make an exception because we booked through an agency. That night we were supposed to have a night out on the town which was an epic failure because our itinerary CLEARLY states a time and the location. The place we were supposed to go to was closed at said time, we got dressed and ventured out to a place that was closed (it says the correct time they close on their website). Day 2: The next day went well (because we booked our activity ourselves) Day 3: We asked to be booked for a private yacht and we got a sailing trip with OTHER people. First of all it is during a pandemic hence why we insisted on having a boat to ourselves, which our agent said she would be able to deliver on but she failed to do (if she told us that she was not able to get it we would not have been so upset, instead she booked us for something we did not authorize). That same night we were supposed to have reservations made for my friend's birthday. Due to our agent's inconsistency I took it upon myself to call the restaurant to see if the reservation was actually made...guess what NO RESERVATION WAS MADE...but it was on our itinerary for 8pm at that specific restaurant. We had to scramble and find a new restaurant that allowed dinner and a celebration. Day 4: The morning we had a zipline adventure which went fine...however because our agent did not check the times that the transportation was going to be bringing us back to our hotel we had to call an uber to make our spa appointments on time (had to come out of pocket for something that was supposed to be handled) I again due to the disaster of an itinerary asked the receptionist what time our spa appointments were scheduled for the following day. Turns out they were scheduled DURING our activity for the next day (which was parasailing), however the itinerary clearly states that the spa was reserved for a time that the spa is not even open.... I just want to say that yes everyone makes their mistakes but I was EXTREMELY disappointed with the service we received. We were better off planning the trip ourselves because it would have been a lot less stressful. Icing on the cake...they used our photos on their page 1. without our permission and 2. using the photos like they were the reason...no hard no they were not the reason. We made the best of the mess of a situation they put us in. I STRONGLY do not believe that this company is ready to take on the type of clientele they are trying to gain. I've booked without travel agencies and everything is flawless. This experience was subpar...I DO NOT RECOMMEND BOOKING WITH LITADVENTURES!!! Spend your money elsewhere.

Yana Kemelman is definitely the person you want planning your trip. First of all, she's been…read moreeverywhere and knows everything. (Down to the boring stuff, like which insect repellant to bring and when to see a travel doctor). But more importantly, she's great at listening. I told her exactly what I wanted out of my trip to Thailand, how much I was willing to spend, and what type of adventures I wanted to have--and she listened and devised the perfect itinerary. She never tired of our back-and-forth (Should we spend an extra night in Chiang Mai? Should we splurge for the fancier hotel?), and as a result our trip went off without a hitch. I'd recommend her in a heartbeat.

The service I received was unbelievably prompt and detailed. Several different suggestions were…read moremade in order to make the decisions necessary for final arrangements. Thanks

Great travel agency! Always makes sure I'm in good hands…read moreand does not hesitate to go out of her way to help me find the best deals!! If you are looking for a trusted travel agent who isn't looking to rip you off like many of the other travel agencies out there this is definitely the place for you. Booked an amazing trip last year with an amazing price if it wasn't for these ladies I wouldn't have been able to find anything like it!!

do not buy any purchase with this travel agency, before u get the ticket they will be so bice to u…read more after u got the ticket or so, they start to show u attitude. when u have question ask them and they can not find out the answer, they start blame on other stuffs. for example, i got the ticket from them and they told me that i am 100% can check in online and can select the seat for sure. until today my flight at night and i keep trying and trying to check in online and i CAN NOT do it. i am not just leaving alone, i traveling with my family with many ppl. we all bought the ticket together and when i called to the airline. they told me the agency buy the ticket as single traveler. wtf? we all blocked by the airline and all got the seat in different place around the airplane. we want to sit together! when i called back to them. they told me i can't help u with that with this and they were trying to blame the airline. i said u need to inform me WE CAN NOT CHECK IN ON THE WEBSITE before i buy the ticket from u, isn't it? one of the lady said that is not my business! i do not recommend this travel agency for any of u. bad attitude and no responsibility at all. yelp should start thinking to give out 0 star. i don't even want to give them a star. before i pay u be nice with me. after i paid u being bullshit to me. being an agency u need to be responsibility for all ur customers. and this agency only know MONEY,MONEY,MONEY!

I just returned from 8 days in Paris - the second trip I had planned by Laura at The Trip Trotter…read more My vacation was fabulous - better than I ever hoped for!! Every detail was covered and planned for us, from transportation, to meals and reservations at exceptional restaurants, to exclusive tours of attractions. There was not one mediocre meal, much less a bad one, at any of the restaurants suggested by Laura. If I didn't know better, I'd believe she even ordered the exceptional weather we enjoyed for our entire week. I am already scheming about my next vacation and you can be assured that I will ALWAYS go to The Trip Trotter to guide me and to plan it for me.

My family and I have been using Contrino Travel for just about 7 years. They've planned trips to…read moreEngland, Scotland, France, Jamaica, Dominican Republic, and in the near future a trip to the Czech Republic and Austria. They're always helpful, friendly, and answer even the silliest questions from a nervous traveler with kindness. If travel information changes, such as a a flight number change, they're prompt with informing you. From travel insurance to transportation to the best deals, Contrino Travel knows it all! I highly recommend them to friends and family from a simple getaway to that dream vacation! Even while away you get a friendly word and surprise from them insuring they're even thinking and following up on you even while away. We plan on using them in future for any vacation!

Personal service in the electronic age! My recent business trip to NYC was perfectly tailored to…read moremy interests and needs, through several emails with Louise at New York Guest. Hotel booking, theater tickets, and a walking tour of West Village Pubs were all arranged seamlessly. I look forward to booking my future trips, both business and pleasure, through this agency. They really seem to understand the need for personal, concierge-level travel arrangements. One thing to note: the hotel rates are often so good that they fall under the category of 'suppressed rate' which means they will not qualify towards credit in your preferred guest rewards programs such as Starwood, Marriott Rewards, and so on. It is always worth asking after booking, but be prepared for the request to be denied by the rewards program.