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Colorado Glass Solutions

5.0 (1 review)
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13 years ago

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Slade Glass - www.sladeglass.com

Slade Glass

(21 reviews)

We have used Slade glass for 3 installations and been happy with their work and charges. However,…read morethey have changed recently. We recently asked them to remove the shower glass so that the shower tile could be redone, and then come back afterward and reset the same glass. The first part of the job took 30 minutes. Resetting took another hour and a half. We were charged $550. Labor only. No parts. That is $225/hr. When we objected, they wouldn't budge. They said they also charged for the driving time. Since when do repair companies charge labor charges for driving to yoir home? We live 10 minutes from Boulder or Longmont. I will not use them again. They are no longer a company I trust.

Brian came to our office on November 8th to do an assessment for a glass door and provide a quote;…read moresaid we would have a quote from their project manager within the next week. Never received the quote. Went to their Longmont office on December 17th and met with their project manager, who apologized profusely. Paraphrased: "Sorry, it was just sitting on my desk, I don't know how I missed it. I'll get it to you in the next ten minutes." Confirmed email address and all contact information from the original assessment sheet. Did not receive the quote in the next ten minutes (or ever.) On December 31st, 2 weeks since the last meeting and almost 8 weeks since the original assessment, we still do not have a quote. Called this morning at 10:04 am and spoke with Rebecca, who said the project manager was in a meeting but would get on it "soon," who then hung up on me abruptly when I asked if it would be by noon or some other time today. Called back again before close of business at 3:40 pm, reached Rebecca again, who said the project managers were out for the day, then said she could leave a message with them to follow up after New Years Day. Began to express my frustration that they don't seem interested in actually providing a quote and have misrepresented their timeline for providing one multiple times and she hung up on me mid sentence. Utterly incompetent and dishonest people, will never do business with them.

Colorado Glass Solutions - glassandmirrors - Updated May 2026

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