Subi did an amazing job on my hair. I've been struggling to find a good hair stylist since I moved…read moreto Mt hood. I drive a few hours to come here and it's so worth it. Beautiful Salon. Great Vibes. Phenomenal service .

I booked a hair appt and the stylist said it needed to be custom which was more expensive. I've…read morenever been told this before neither have I EVER paid over $900 for a service and have it turn out subpar. Wouldn't recommend

It's been a week and I still don't recognize the person I see in the mirror. I booked a simple root…read moretouch up and trim back at the end of July and met with Meredith last Friday, September 9th. I've been going to Clutch/old Salon Visio for over 15 years growing up in the Gorge and wanted a fresh look for my sisters wedding. I've ALWAYS had an amazing experience at this establishment: I've gotten fantastic cuts and color jobs from Mackayla, Laura, Nicole and even Jen from Visio days. When I sat down and explained that I wanted to maintain my freshly done balayage but if there was time to do lowlights or something to add "dimension," I'd be ecstatic. We got started and I noticed Meredith was combing the root color throughout the length of my hair. We went to the bowl and she proceeded to gloss me for over an hour. When we got back to the chair, even with my hair sopping wet, I could tell something was wrong. I asked her "what happened to my balayage? Is it gone?" She responded "it shouldn't be..." But my fears were confirmed once my hair was cut and dry: she had over glossed and did an all over color, COMPLETELY covering up the look that I had already spent so much time, energy, and money getting up in Seattle 2 months prior. I was stunned, shocked, upset. I immediately started to cry and Meredith proceeded to grab someone else to come talk to me. I have to imagine this individual is the new owner/manager(?), she asked me what was wrong and I explained that I simply wanted to cover my roots. Instead of providing empathy or conflict resolution, she responded "OK well you have three options: You can leave now, you can stay so we can try and correct or come back for a color correction." I explained I was just visiting from Seattle and that something needed to be done today. So Meredith and I went back to bowl and proceeded to scrub my scalp raw with 8 (yes...8) detoxifying shampoo attempts. At some point, I heard Meredith bring another plastic bowl of color to (I am just speculating) "attempt" to correct right then and there. She ending up flicking some of the dye in my eye and at that point she threw up hands and said "I am so uncomfortable right now." She then told me that she felt "too uncomfortable" to properly style me and would dry my hair enough so I could leave. I can't begin to describe how devastated I was/am about this outcome. My hair is now a brownish red (thanks to the covered up blonde and God knows what else) and thinner than ever. I wasn't charge for the color but was requested to pay for the cut which is completely unacceptable after the experience I just had but paid Meredith just the same. I never received any follow up of any kind (email, text, phone, in-person) and to make matters worse: my sister had a cut and style with Meredith the next day before the wedding and she canceled hours before the appointment because she felt "too uncomfortable" given the circumstances with me. I am appalled at the lack of professionalism and tack behind this establishment I've been frequenting for over a decade. While this review is lengthy, I feel it necessary to say that I am not angry. I am not mad. I am just incredibly and inexplicably sad. I know it's just "hair" but it's also part of my identity as how I want to express myself stylistically and that's been taken away for the foreseeable future. I will not be returning to Clutch (painful to say), I do believe they have incredibly talented stylists but unfortunately, my experience has scarred me for life and best of luck to all who book a service with this establishment. It is certainly a shell of its former self.

JENICA and her team are amazing! I go to Jenica for my hair needs and she always takes the best…read morecare of me She has done many different colors and styles on me, she is so talented!

Hollie is amazing!! She has a beautiful small salon shared…read morewith one other woman. They keep the salon very clean. Hollie takes great care of her clients from the moment you walk in the door until you leave. I love every haircut! She does such an amazing job! I highly recommend Hollie!

The professional service and creative coloring and styling exceeded my expectations. I felt so…read morecomfortable and loved my cut.

I'm new to the area and was in desperate need for a color, highlights, and a cut. I supplied some…read moreinspiration photos and some historical photos of my own hair and Tracy not only nailed it, she delivered better than expected. I can honestly say that I don't think I have ever been happier with the results. Not only highly knowledgeable and skilled, Tracy is also warm, kind, and considerate. Found my place!! Thank you Tracy, for an easy and relaxed experience. I absolutely love my hair!!

Sue!! You did such a great job cutting my hair. It was a difficult decision for me to go from the…read morelong hair I've had forever to a short bob. Who knew I had natural curls under all that long straight hair. Love my haircut! Thank you!

I love, love, love the way that Kelley cut and styled my hair. She took her time and listened to my…read moreneeds. She is very friendly and easy to work with. I highly recommend her!

- Real Client Review - If you want to feel like a literal…read moregoddess, Mattie is the gal to make that come true! Mattie and I have been friends for many years and she always puts 1000% in whatever she does, and wow is a great stylist!!! She is a fiery passionate woman who loves what she does. Mattie has done my hair on two separate occasions, and she has brought her own unique Mattie signature look that makes me feel like a Pinterest model!!!! She has attention to detail and really listens to your ideas and inspirations on what you're wanting! We used only my hair and no extensions in the photos. I've seen her do several women's hair at a wedding and it was incredible that she was efficiently able to do so many people's hair in a short amount of time, but took time with each of her styles and made sure they were perfect. She came up with creative and unique styles for each of us. (White dress photo) She did my wedding hair exactly what I had dreamed. I was nervous about styling my hair because of the style of dress I had. I wanted to be boho and classy. She came up with this insanely gorgeous look in like 30 minutes!! I felt really confident in my hair for the first time in awhile, thanks to her! I mean, look at those gorgeous photos!!! I truly believe that Mattie will go far with her talents and passion with hair. I couldn't recommend her enough for whatever occasion you need her for! You can tell she loves what she does, and I think that is really special. Thank you Mattie for always making me feel like a confident queen!!!

I am so so so picky with letting anyone near my eyebrows. I am starting to hangout more at our…read moreWhite Salmon house and decided it was time to get established. First thing is I asked around. Everyone had great things to say about Helene. She will now come highly recommended by me too! Helene's office is bright, comforting and professional. Helene immediately put me at ease. I loved how she shaped my brows!

Awesome ombré cut by Colleen!!! The cutandcolor looks great, asalways! Look forward to seeing her…read moreevery time! If touring need of a color or cut in the the dalles, head to see Colleen at Before and after!