Same as the previous poster they have refused to refund my registration fees even though they have continually changed the event dates. Apparently because I registered before their "refund window". Horrible customer service. I will not be supporting their run in the future and would advise you to reconsider. ---- From: info CFF [mailto:info@colorfunfest.com] Subject: Re: Refund Request: FW: Event Information | Good and Bad News Hi Laura, Since you registered on March 7th, outside that given date range, we're unable to process your refund. We'll still waive your transfer fees if you would like to transfer your ticket to someone else. If there is anything else we can assist you wtih, please let us know. We'll be happy to help. :) We appreciate your support. Stay colorful!! -The Color Fun Fest Team ------------------------------------ On Fri, Oct 2, 2015 at 1:19 PM, wrote: Per the email I received below, I am due a refund. Please process my refund. " We are offering refunds to participants who are unable to make the new date who bought tickets between the dates of May 8th 2015 until August 18th 2015." read more

Horrible company SCAM!!! We purchased tickets for April 2015 and they cancelled it due to possible bad weather that never arrived. They rescheduled it for October 10, 2015 and cancelled it because of a venue conflict. They rescheduled for October 24, 2015 and cancelled because of rain. They refuse to give me a refund. read more

This was worst race event I have ever attended, hands down. So bad, I would call this a scam. I usually run 5-10 race events per year (5K, 10K, half marathon, triathlons, mud runs, bike road rallies, etc.) I can say with certainty that this was THE bottom of the barrel. I came into this expecting a fun, family event. Instead, this was a very loud party with a run around a dark, muddy field. With long grass. There were 2 prior events in North Texas that were cancelled for illegitimate reasons (we were not notified the first time and showed up at the event - THAT WAS NOT THERE - what a waste of time). We asked for our money back and we were denied this. Then there were several changes in parking. The day run had to park off-site and get shuttled in. They were told to be there 3 HOURS PRIOR TO THE EVENT to get shuttled in! Last minute, the night run was allowed to park at the event. FOR 10 BUCKS!! There were some bounce houses (yep, a charge to get in) and a token juggler (no face painters or other games). There was REALLY REALLY REALLY loud inappropriate music. With F-bombs. And the DJ's were swearing loudly. And there were ladies in bikinis hula-hooping on the stage. So ...family friendly?? My kids were super uncomfortable Then it was pitch black and we couldn't find our girls - and there was NO ONE available to help us. I don't stress about things much, but I was getting a little panicky by the time we found them. Then the "race". Not timed. 3 laps around a giant muddy, grassy field. The grass was mid-shin and I kept expecting to land in a hole and twist my ankle. I did land in some puddles and soaked my shoes. There was a water station: large help-yourself water dispensers (water was tepid, no ice) and dixie cups. With 50 people in line for water, it was inefficient to say the least. Usually at the end of a race there are water bottles, granola bars, bananas, etc. NOPE. More water dispensers and dixie cups. Plus lots of food trucks so you can buy your own food and beverage. The color chalk made the air really dusty, and my friend with asthma was having a hard time. What a joke. Out of 100's of race experiences, this was the worst. Clearly, the people in charge are taking advantage of the race culture and want to capitalize on the most money possible. If you are a college student and want to go to a party, this is for you. Otherwise, stay away. read more

Attended this event in OKC this last week. From the get-go communication was lacking, some information was on Groupon, some on Events.com , and none on their website. Very confused with the concept of the "day wave" and the "night wave". The venue was a casino, but we were unclear where on the facility grounds the event was held. We unknowingly parked 1/2 mile away from the event, they had a section of the casino parking lot roped off, attendees collecting $10 a car as a penalty for parking close- also, you were penalized for picking up your registration packet on the same day. There was one day window to pick it up free of charge. When registering "free" kids under age 12, required to pay a $7 fee per person. Seems like they were getting money from every area they could. Upon arrival, we were very shocked to see that we were to be running in a freshly-mowed field. Thousands of orange cones were arranged in a zig-zag formation because the field was not large enough for a 5k course. We started, & we were towards the front, mice nests had been stirred up & babies were scattering getting trampled. The terrain of the field was bumpy to say the least, I spent the whole time trying not to step in holes, saw several people roll their ankles. They advertised as a family-friendly event, this is anything but. Scantly-clad girls grinding on stage, color fun employees wearing thin white tees with no bras. Basically see-thru- not family friendly! Use common sense, it is not safe to have un-hydrated young children out in a field in 100 degree heat as they cry behind you because they are miserable:(. They advertised a "carnival" for the kids. All these bouncy houses required payment! Again, milking people for every dollar. We did not finish the course it was so miserable- you had to go around twice, once was enough! It was 100 degrees at 7pm in the evening- ONE water station out on the course for thousands to share. I couldn't even count how many people were in line for a cup of water. If you like to run, save your $$ for a safer, better organized event. read more

This thing was a cluster #%$! of epic proportions. Multiple reschedules, months with no communication about when it would be. The last-minute parking change that forced us to park and take shuttle busses, which forced us to wait an hour-and-a-half in the sun. Right when we got near the front of that line, a woman passed out in line (felt so badly for her!), and then the ambulance and fire truck blocked the entrance for the next bus!! Oh, and yes, we still had the pleasure of paying $10 for the privilege of the added aggravation. Once at the actual event, there was little communication about what was happening. The guy with the microphone said "2 minutes until the color toss!" 20 minutes later he was still stalling by crowd-surfing a toddler. One of my friends decided to just go (it was 45 minutes past start time by now), so we went out on the course, and many people came along. That's when it got really fun. Traipsing along in high grass and weeds, avoiding fire ant piles, and hoping not to turn our ankles in all the holes, we were still looking forward to some color and water. The water was a joke. Tiny Dixie cups. Empty. And there was one guy out on the course half heartedly throwing fistfulls of color at people passing by. The course was not safe or family friendly in the bright day. I cannot imagine it in the rain or dark. We did one miserable lap and jumped right in line for the shuttle back, sending all our drivers to get the cars and come back for the kids. What a mess. Color "Fun" Fest. Fun. You keep using that word. I do not think it means what you think it means. read more

This 5K was a joke: poor customer service, long lines, no refunds, rescheduling for multiple years in a row, poor organization, not enough water on the course or before waiting in the 90 degree sweltering heat of Texas. Someone went home in an ambulance due to this... Company deletes all negative remarks from their Facebook page to cover up. Do not support this 5K company! read more

Not family friendly at all. Poor customer service. Rescheduled, refused to refund, finally went to rescheduled event and very unorganized. Music played was inappropriate for kids. Dancers on stage were inappropriate. Lost my kid and tried to find help and nothing available except on stage that even resembled event organizers. NEVER AGAIN! read more

McKinney, TX - We bought our tickets on 11-19-2014 and This event was the biggest joke I've ever experienced. Keep in mind it was cancelled and rescheduled 3 other times before today. Please everyone don't waste your time or your money because you don't get a refund if you decide not to Attend. We drove an 1 1/2 and then waited for 3 1/2 hours for the shuttle bus to take us to the event since we couldn't park at the main event because of muddy location and we were leaving and was handed a parking pass to park at the actual event location. Really?! they opened the parking at the actual event so we drove there to find out all it was was an open empty field with cones set up to run around. One bounce house and Couple kiddie rides which I took 3 teenagers...we turned around and left and went home. Sincerely, Lisa Brown read more

This was such a disappointment! Talk about false advertising! There was no "carnival" at all, so I don't know why they play that part up. There was one bounce house, which you had to pay $5 to go into. The entertainment on stage was extremely inappropriate for a family event. The trail through the field was not clearly defined or prepared. They do not respond to emails, nor do they put much effort into communicating last minute changes (of which there are several). It's too bad, because in the right hands, this idea of a carnival/family run could be a huge hit. read more

I wont even give this a star rating but have to for the review! I was all excited for the Color Run in McKinney originally scheduled for April 11 2015, that I registered for in January. Looking forward to a day with my friends, then due to inclement weather, the event was rescheduled - completely understandable. The event was rescheduled to October 10, it was a few months away, but I was able to make it work. I then receive an email stating that the venue had been double booked, and I WAS NOT eligible for a refund since I registered before May 8th 2015. It does not make sense that they will not allow refunds for people who booked the original event, but will for people who booked between May 8th and August 18th (which is when they sent the double book reschedule). I have requested a full refund, and are refusing to give me my money back. NOT IMPRESSED...... read more