absolutely unprofessional.... didn't even get the chance to walk in the building yet to get my oil…read morechange and some guy walks up asking why i'm there like it wasnt normal for me to be there... mind you he watched me pull in and just stared at me the whole time, after he asked why im there i told him im about to walk in the office to get my oil changed he just looked me up and walked away... there is no telling what crap they have going on in their shop.... highly do not recommend

I needed an oil change when traveling through Washington, a quick yelp search and I found myself…read morehere. The family who owns the place is friendly and helpful. They got my oil changed and got me on my way quickly. I highly recommend this spot!

Looking for an auto derive and tire repair shop that is reliable, professional and treats you…read morehonestly? Then look no further than Colony Tire! From routine oil changes to State inspections to new tires, Colony has done right by me. As a woman, that's important to me. And their pricing is reasonable. Colony is now my & my husband's go to auto shop in New Bern. Give them a try & I know you'll be another satisfied customer!

Fast and friendly service. I hit a curb and cut a tire. Took it in, had them replace the tire (it…read morecouldn't be repaired) was in and out within an hour.

Pugh's Tire and Service Center Williamston, NC offer exceptional service, as epitomized by who goes…read moreabove board for excellent custom service.

I went for the yearly required NC State Inspection. My expectation, when I drove in, was that I…read morewould have to set an appointment for this service but to my surprise, they went ahead and signed me in for the inspection. The clerk at the counter was professional and polite, and not just towards me. I heard the same as he was dealing with other customers. The waiting area was roomy and clean, and as anyone that has ever waited for auto service at some garages, can be a rare thing to find. My car inspection was done with a minimal wait. Very pleased with the experience.

Great people and fast service. I was down in NC to visit family and needed an oil change and tire…read morerotation. Their process was explained clearly and I was in and out in 20 minutes. It's also cheaper than what I pay up here in NY so this may be my new go-to place for oil changes.

20+ years as a customer ended by one rude customer service representative. I left due to bad…read moreservice. When I called later to let them know about my experience, she doubled down telling me that her calling 3 customers who were behind me in line, without an explanation or even a look in my direction, while i stood waiting in front of her for 10 minutes.

The staff here is professional and would help anyone. From the moment I pulled up nothing but great…read morethings to say. The staff went above and beyond the job. I was out in a matter of minutes. I can say the service was top notch...

I like to frequent this jiffy Lube because it is close to my house, and the are always having…read moreissues rotating my tires. I Groupon them all the time and have 2 vehicles. The one I one car I got completely done with the Groupon items advertised. The second car I took down the next day and they said their rack was broken when clearly they had 2 cars up on the rack getting things done so that didn't seem right. This is the 3rd time I have had issues at this location so hopefully it will get done at another location in town. The folks are great and fast but the advertised services are not good for this location hence the 3 stars

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

I arrived at 3:45 on a Friday for an oil change. All 3 bays were busy, but I was soon directed to…read moredrive into one and was greeted with a smile from James. He quickly got to work on his checklist, and I believe it was Jesse who went into the pit to work underneath the car. All of the mechanics at this garage worked efficiently and communicated well as a team. I was able to use an online coupon to fit my budget and left by 4:15. A wonderful, positive experience! I highly recommend this business!!!

The workers were so nice and helpful very welcoming fast service in and out pretty quick. Will come…read moreback for next oil change for sure.

Ryan and Kyle were amazing I will always bring my vehicles here going forward. Top notch service!read more

I had my oil changed at the Greenville NC FireTower location on April 6. This car barely gets…read moredriven. I went back today, May 15 for a top off. My oil was down about 1/2 quart and the washer fluid was half empty. apparently I was something called the top off limit. And there was going to be a charge for the . I have never in my life heard of a limit. Obviously when you go past your 3000 of course that's an oil change not a top off. This place is already too expensive. There's probably 30 other places to go to get my oil changed. This will never be one of them again.

I went to this shop for an oil change because of all of the positive reviews on here, and other…read morecustomers who wrote that they paid less than dealership prices but that was not my experience. For reference, I drive a 2022 Honda civic with less than 40k miles on it, so my car is very well taken care of. If I take it to the dealership it typically costs me about $75 for an oil change. I was charged $90 here and they forgot to turn off the check light as well, so I had to go back inside to request they turn it off. I felt like I was taken advantage of here, they were not transparent with their prices, and did not even fully complete the job. I was very disappointed as the service did not match the almost five start review here.

I have been taking my vehicles to Marks' Quick Lube for about a decade now for everything from oil…read morechanges to major repairs. I have been extremely happy with their professional attitude and excellent customer service. They have a comfortable waiting area with computers and coffee. They always fully explain everything that's going on with your car in terms you can understand and show compassion when major issues occur. I really believe that they truly care about their customers. There is no service center of any kind that I am happier with.

Untrustworthy! My car was in good condition, extremely reliable. Took it there for some work and…read morewas told I needed extensive repairs and replacement of certain parts. After the car was returned, my starter would not work - I had to replace a starter that had NEVER failed me. After an oil change, I took it back because it was leaking. I was told NO, everything was fine. It turned out it was not fine and ALL of the oil had leaked out of my car. So very SAD. Denial and excuses were made for every issue. I had to spend nearly $900 to replace and/or fix what they had already charged me hundreds of dollars to do. I would never, ever recommend their services for anything. I could say more, but I won't.

DISAPPOINTING TO SAY THE LEAST. I went here to get the oil filter housing unit replaced on my car…read moreand was given a quote for the job. It took three weeks to get the parts delivered only to find out that it was the wrong one. When I tried to call to see if the parts had come in yet, their service technician, Howard, told me somewhat rudely, that he would call me when they came in but never did. I had to call them back after another shop told me that they didn't do that type of work. Once they reordered the correct parts and completed the job, I was charged an additional $100 more than what was on the initial quote. The worst part is that I was told over the phone by Howard that it would only be an additional $80 only to have 20 more magically added to the total by the time I got there. The only reason I'm giving this review more than a star is that they did seem to do a decent job at replacing the housing unit. But I can't trust or recommend any business that isn't upfront about all costs before they begin work. I recommend Big Al's in Plymouth as a last resort only for mechanic work, but I would question them about every detail to ensure honesty.