We have been searching for the perfect Airstream for our family Watching Patrick on YouTube brought…read moreus here. We drove up without an appointment and were lucky enough to meet him in person! He showed us a few different models and demonstrated immense knowledge about these treasures. Great experience!

want to share an experience that perfectly illustrates the level of indifference and arrogance you…read morecan encounter at certain dealerships in New Jersey. I walked into this dealership today fully prepared to purchase a small RV for an upcoming trip to Florida next week. I had $25,000 in cash ready to complete a deal immediately. I was a serious buyer, ready to do business on the spot. Unfortunately, from the moment I walked in, I was completely ignored. No greeting. No acknowledgment. No basic level of professionalism or courtesy. I was treated as if I didn't belong there -- as if my business had no value whatsoever. It was clear that customer service is not a priority at this establishment. The staff projected an attitude that unless you arrive in an expensive luxury vehicle or visibly appear wealthy, you are not worth their time. Instead of earning business, they dismiss it. After waiting and realizing I was not going to be treated with even basic respect, I walked out. I am now taking my $25,000 to another dealership that actually understands how to treat customers and appreciates legitimate buyers. Businesses that behave this way forget a simple fact: every customer matters. Respect costs nothing, but losing customers costs everything. Based on my experience, I cannot recommend this dealership to anyone looking for professionalism, respect, or even basic courtesy. These people are only looking for customers that are multimillionaires. If you're a base ordinary person look out they will treat you like a third class. They do not want your business.

Legacy family business since 1972 now run by the son. Knowledgeable, and accommodating, Ken knew…read morejust how to fix the lift system on my 2007 Jayco pop-up 1206, did it fast too!

Great service from a knowledgeable RV mechanic. Bench tested a furnace I brought in. Latter checked…read moreit in place and was able to troubleshoot a second separate problem.

I had an ordeal with having a trailer delivered to Jackson and then had to get it repaired…read more Luckily I ran into some nice people who rented me a barn and brought the trailer to this location for me to get repaired and to prepare it for resale. These people were not only fair, reliable and speedy. They worked with me and didn't charge me storage for the couple extra days it sat here. I would recommend these people ten times over. Thank you for incredible service. I sold the trailer and they handled my buyer with incredible class. A breath of fresh air in Cream Ridge !!!

Went to get a trailer hitch on my SUV . I was supposed to drop off but my ride canceled on me that…read moremorning. Went in the young lady behind the counter was very helpful and got me right in so I could wait . Everyone who worked there were polite and helpful I was was out in one hour and the work was 100% and price was a very good for the work and part . I will go there again and tell all my friends to go it's great to see another local business I can support.

I've been here several times since they've been open... The staff is very friendly and go out their…read moreway to make sure you get what you need... They carry everything you for any type of RV, from a travel trailer to a Class A motor home... This store is well stocked... Every Saturday they grill hotdogs and hamburgers on a grill outside for the staff and customers... This business is affiliated with Camping World... But it has a more friendly feel and as I said above they make sure your happy with your products... As most of you know I don't give a lot of 5 star reviews but I think they earned it here... Would I come here again... Yes, I would!!!

From the owner: Forest River RVs: The go-to for open-road freedom for over 20 years. Forest River RVs have a…read morevariety of spacious floorplans, innovative features, and stylish designs. Whether you're looking for a travel trailer, fifth wheel, or motorhome, there's a Forest River RV that's perfect for you. Forest River Berlin is the premier Forest Dealer RV dealer in New Jersey. We offer the full lineup of Forest River RVs, and you can be sure to find the perfect one for your needs. Visit Forest River New Jersey today and have the Forest River experience.

Horrible customer service. Sales person refused to show us models without commitment to buy. We had…read moreto walk off. Usual behavior from the likes of people like him. Lazy, wants to make money off of taking advantage of customers with zero effort. The customer spends years researching to them be pressured into purchasing. No this is isn't a labubu purchase. Pull yourself by your bootstraps and work b....

I bought a used 2020 Airstream Basecamp 16X. The salesman Josh was awesome. He talked to us and…read moreshowed it to us. We were looking but it wasn't advertised and we were going there to browse and saw it. I made an impulse offer that I would feel comfortable paying. I guess one of the managers came out and treated us like s**t. I'll leave it at that. I bit my tongue and left pretty much saying screw them. We discussed it and we called Josh on the way home and made a counter offer and they accepted. This was a Saturday near closing. Josh got everything in order for pickup on Weds. Wednesday comes and I slip out of work a bit early and head up. Josh was off. The person showing us the RV asked if I was ready for towing. I said yes. He said do you have braking controls. I said no. My Jeep tows 6000lbs and this is under 3000. "You cant leave without it by law". I lost my effing mind because I was never told this and drove an hour and a half. I said eff this. Lets go. Wife calmed me down. We looked it over. Guy showed me everything functioned. I was told it would be detailed but it was half azzed washed. Ok. Whatever. I asked if they could do a brake control install quickly assuming it was hardwired and it was a hopeless ask. He went to check. Now Ken comes out and explains the new wireless system. $289. Problem solved. Brian finished our financial work and he was awesome. Went well. Ken checks us out and not only helps set it up but had to trouble shoot an issue and stayed a little late to get us going. He explained so much to us I did not know. He was amazing. Appreciate Josh, Brian, Ken, and the yard dude. The manager which I dont remember his name can pound sand. My experience was OK thankfully because of the others.

We had rv work and our truck wired to be a toad. We had training off and on and off again to make…read moresure we knew and understood everything. Michael S and Krystal were both amazing to work with. The knowledge and friendliness put them way above other camping service companies. Would recommend A+++

Had recall on a forest river RV. Stopped in to see service department they took my information but…read morenever called me back. I have called them on 6 occasions but with no return call Forest River should look into whom they recommend. This is the worst service department I have ever experienced!!

Excellent customer service! The RV was brand new and clean. We had a great time and will be back.read more

Hallo an jeden der das ließt mein Name ist Erik,…read more Ich hoffe diese Bewertung hilft euch, aber dieses Unternehmen ist super organisiert und die Mitarbeiter sind sehr nett. Noch allen die hier was buchen Viel Spaß und eine Schöne Zeit.

Had a fantastic experience with Cruise America in Cliffwood. Pick up and drop off were a breeze…read more The location was busy, but the check in was very efficient and fast. The customer service was great and every question we had was answered. We enjoyed the RV rental and would definitely rent again from Cruise America in the future.

I suppose due to Covid, the check-in & check-out process took FOREVER. Only 1 person working on a…read moreSaturday in the summer, which is absolutely absurd considering the high demand for RVs right. He was extremely nice & knowledgeable but also inefficient: orientation shouldn't take 45 or more minutes per renter. Many companies require customers to watch a video upon arrival, which would have cut down on time. Overall, it took 1 hour to pick up and another hour to check out. Do NOT assume you will be in & out quickly. However, we were very appreciative of flexibility around pick-up & drop-off times. Although it couldn't be guaranteed in advance, our request to pick up early was honored. The RV itself was adequate - not fancy & not everything worked exactly, but also no major issues. The old, likely worn-out shocks made for a terribly uncomfortable ride at any speed. Items went flying, even when secured down. None of the options come with canopies, which is disappointing. The beds are horribly uncomfortable, so I strongly recommend bringing mattress pads. The prices for the rental itself and add-ons (eg mileage) were very expensive. Overall, there are other places nearby with nicer RVs, better perks (canopies, free parking, Sunday drop-offs) & lower prices. If this is your only option, as it was for us, it's just ok.

Justin was very friendly and great to work with. I was pleased to come here and make our purchase…read moreat Fretz RV.

Update, Brian from their finance department or the dealership called yesterday. I called him back…read moretoday again telling me he's tried to accommodate me. This is the first time I've heard from this guy since the time he lied to me about the warranty basically they refusing to help me out because I made complaints about their horrible service. I would suggest to anybody these people are liars. It's a horrible dealership. I would not buy anything from them. There's plenty of other RV dealerships that will take ownership and responsibility of their mistakes. I spent $80,000 for a warranty in a van and I'm getting nothing for it. It's a broken van that I bought.

Recently bought a used RV & had been told about CJRV & Rick. In fact, Rick was instrumental in my…read morepurchase as I had many RV questions about what to look for he answered for me. I dropped off my new (used) RV to Rick to check it & make sure it was in good shape as well as let me know about any repairs it needed. He had it 2 days & I picked it up. Not only did he thoroughly check the unit, he spent an hour with we newbies explaining how everything worked in our motor home. After a few small repairs, we left feeling excited for our first trip as well as not being broke. Rick is a very stand up guy, trustworthy & reasonable. It is a small operation but he isn't going to rip you off like some of the larger RV repair shops will. I highly recommend you steer clear of the big guys & contact CJRV for your camper needs.

absolutely the worst...rick is a ripoff..doesnt return calls-always an excuse..when theres an issue…read morefinally agrees to look at the work hes done ,gets aggravated..hey should have fixed it right the 1st time...asked 3 times for a copy of receipt for work & always same thing -i will get to it...always an issue -dont trust the work....sadly came recommended by 2 different people & they are embarrassed by him & lack of workmanship-professionalism...i always prefer mom & pop places but he isnt 1 to go to for anything ...