We've stayed at many bed-and-breakfast and Airbnb's but this was one of the best! The inn was…read moreconveniently situated, walkable to many restaurants and stores, decorated beautifully with comfy bed, and a sitting area w/lots of sunlight during the day. Loved the library and enjoyed her recommended reading of American Fire. (What a story!) The innkeeper, Kim, was very hospitable, warmly welcomed us as we arrived, prepared a cozy wine down time before we head out to the town. She gave us lots of recommendation for places to eat and things to do and all were fantastic! Her breakfast was scrumptious- yogurt, berries, homemade granolas, egg frittata, avo toast, amazing strawberry cream cheese French toast... She started us with a delicious cup of coffee each day (specially blended for the Inn by the local roaster) at our bedroom-so good that we bought 4 packages for our fam/friends! We'd love to come back and try Matt's boat ride tour and visit nearby Tangier and Smith Island when in season.

Everything about it was great! Beautiful facility, engaging hosts, comfortable bed, lovely…read moreamenities and in the heart of a sweet, small town. We enjoyed meeting the other guests and talking with the innkeeper. We will certainly return.

You should know all rooms are on either the second or third floor, accessed by steps only, and…read morethere is no one there to help with your luggage. You reach the second floor via steep, narrow steps (about 30) with one hand rail. Assume third floor is similar. Not senior citizen friendly. And don't believe the description that says there is a chair lift. During our stay, my wife slipped on about the fifth step from the top and tumbled to the bottom. Fortunately she survived the fall, with some damage to her knee and bruising all over. Local rescue squad was prompt and professional. Ownership never reached out to us which is disappointing. We will find somewhere else to stay on our frequent visits to the Shore.

The bloom is off the rose under the new management unfortunately…read more Where before you were greeted by Gary or Charlotte at reception when you checked in, you are now greeted in an unstaffed and unlit vestibule with a letter containing directions to your room. Where before a breakfast was included each morning of your stay, you now are offered 15% off you breakfast, but more on that later. The dining area is a fraction its former charm, but still charming. The dinner menu is pretty good and both of our dinners each night of our stay there were excellent. For this reason I have given two stars. It would be impossible to say the same about breakfast. In one location, an 8AM breakfast opening was listed. Our Welcome Letter stated 830AM was the opening time. Neither time mattered, because on both mornings the Breakfast service wasn't even open. The entry to it was locked up like an after hours NYC Subway entrance. Saturday morning no human being could be found. We even went back at 10AM to see if it had opened yet, with no change. Sunday morning it was locked up, but there a woman behind the bar to give our key to as we checked out. On both mornings we had breakfast elsewhere. We stay at the hotel for special occasions, and this stay was no exception. Staying at the Charlotte Hotel and not having to leave it was always something we appreciated and looked forward to during the previous dozen or so times we had stayed there before. Unfortunately, I don't think we will be coming back.

I would definitely stay here again. Staff were helpful and accommodating, even keeping the bar and…read morekitchen open a little later than normal because a group of us were having a great time ordering experimental smoked drinks! Their chef was experimenting with some smoked cherry bourbon ice cream, which was amazing!!! And the bartender made me an excellent strawberry, basil smash - perfectly muddled and balanced with the right amount of sweetness. The building itself has character -- its old -- but the rooms are clean, well restored, and the bed was extremely comfortable. It is an old building so when they are full, I imagine it might be a little echo-y. We were on the 3rd floor, though, and had an excellent night's sleep with no noise issues. I might be a little biased as my Aunt owns an old home with very similar walls, doors and floors and it just reminded me of her home Also - in walking distance of galleries, shops and restaurants!

Outstanding food and service. There were 5 guests in our party... we all loved it. Starting with…read morethe nice warm bread and pleasant atmosphere and finishing with delicious deserts and loving our main meal... we all loved it.

Older motel that has had some remodeling. This is a basic place to stay…read more My room was clean. Internet worked well. Check instaff Friday night was very friendly and efficient. Rick

Overhead shower and hand held shower were spraying all at once and we could not resolve this issue…read more No coffee maker in room and zero amenities. Beds were comfortable.

The hotel is in a beautiful location and as soon as you walk in, it smells so clean and the staff…read moreare very friendly and professional. Our room was very clean and comfortable. It was waterfront, which I recommend because then you can see all the happenings on the water, for example, we saw a pod of Harbor purposes swimming by, as well as various seabirds. The breakfast in the morning was good. Every evening they were fresh baked cookies at the front desk for the guests.

I wasn't sure what to expect when I booked, but I'm very glad we booked it. The Hampton Inn is…read morenewer, very clean, well kept and the staff have been excellent!!

What a find!! Being in the hospitality business over 35…read moreyears and to experience a Beauty with David as the owner, that truly knows how too entertain on highest level. We felt so welcomed. When we drove up that little Mansion we could not believe our Eyes. Directly on the water in a magical setting...something we will never forget and definitely will revisit! We were greeted and got a tour that justified its history. We did have perfect weather conditions, so when we came back from dinner, we enjoyed ourselves for a little walk around the gardens and lake. The view from our balcony was stunning...you really have to pinch yourself...just making sure you're not dreaming...it made us feel happy as can be. The next morning...David prepared a beautiful spread of breakfast. Crab &Swiss cheese omelette, roasted Yukon potato, turkey bacon, country sausage, the bread basket had lavish varieties and customed as well towards my girl who has celiac disease with gluten free options, Room tempered butter, I think even the raspberry marmalade was homemade, fresh berries...I mean nothing was missing and it was put together with such care. Since we were the first of the season...David was able to join us. What a great morning we had thanks to him...thank you so very much!! A must see venue, that is highly recommended!

From the owner: Luxury Hotel Accommodations and Event Wedding Venueread more

Just checked in Customer service is lacking…read moreThere's a big black garbage bag in front of the room we checked into and the hallway smells like wet dog. The downstairs lobby smells like an ashtray Will update if there's improvement but I'm not holding out any hope.

I have stayed there before and no complaints! Well this time it was diffrent they actually gave me…read morethe same room i had a few years earlier and went to the bathroom and there was urine in the toilet bowl. Got ready for bed and the light bulb on the lamp next to the bed. Also hold on to your wallet they charged me $75.00 for my service dog for the night the last time i was there they did Not. At check out i believe it to be the Manager sated arguing with me saying there was no way there would be urine in the toilet and as i was walking out i stated that i wasn't going to argue ver the urine or anything else, $121.00 plus tax for me and then the $75.00 for the dog. SO BEAWARE..

The Northampton is an amazing place to stay! Carolyn is a great host and was very helpful with…read moreanything we needed. The widows walk is a great place to sit and watch the sunset too! 10/10 Will definitely come back to stay again

First visit to Cape Charles. Small charming town on the water w shops and restaurants walking…read moredistance. Pros: Small, quaint, 5 room place Well kept, clean w lots of places to sit. Clean community kitchen w coffee, tea, fridge, microwave Quick walk to beach across street 3 rooms w lovely water views + shared patio. Attached restaurant open for breakfast and lunch w a large sitting porch. Cons: Host owner seemed harried and rushed. With only 5 rooms wed hoped to be able to chat about Cape Charles' offerings B&B style. Cameras on the porch. We sit outside a lot so it felt like a real invasion of privacy. The no smoking signs posted shd be sufficient. Noisy (not the hotel's fault) but there is construction & a concrete saw going across the street all 3 days we were there. No water views in rooms 4&5 but a small water view on the shared porch. Shared porch would be nicer w a small planter or trellis between each room for a little privacy. Weak Wi-fi Wed stay again if Rooms 1, 2 or 3 were available.

Bay Haven Inn is a beautiful place to stay & the holiday decorations were awesome (both inside and…read moreoutside:-)! We were in town for a quick Work Project so only stayed for 1 night, but the location is great (walking distance to all of the Restaurants/Shops) and the Owners, Tammy and Jim, were both very nice and helpful! Also, the Room, Bed, and Breakfast were wonderful! We highly recommend and look forward to our next stay when in town again!

Five stars and all absolutely deserved. I spent a weekend here alone to relax and rejuvenate…read moremyself and I did not want to leave! Tammy greeted me at the front porch upon check-in Friday afternoon and immediately I felt right at home with her. We chatted for a while and she told me about a few places to see in town and gave me a few dinner options. I met another couple staying the weekend and chatted with them and Tammy gave me a tour of the property and a few brochures. My room, the Virginia Wilson, was adorable and cozy with red and wood hues, a comfy bed, and corner bookcases. Ah, adorable! I had dinner at The Shanty and walked around the town into the shops where everyone was just as friendly as Tammy had been. I returned to the inn to relax and bumped into Tammy and her husband, Jim, while getting something to drink at the little kitchenette space for guests which has an ice machine, wine, soft drinks, water, tea, etc. We chatted for a while and they suggested a few movies from their DVD collection for the evening. The next morning breakfast was served promptly at 0830 to all 7 guests (8 is the max for the inn but since I was a single there were only 7) and we enjoyed a warm egg soufflé (YUM) with some homemade salsa and jams and fresh fruits and orange juice, coffee and teas. Tammy and Jim talked to us and we all made pleasant conversation together about plans for the day and suggestions. I had planned to drive to Chincoteague but decided instead to explore the town, shop, walk the beach, have some brown dog ice cream (it's the best, really) and lay out on the porch to read a book. Tammy and Jim had to leave for a reunion so Erica, another innkeeper was there, she's younger and super friendly. She welcomed me back in the afternoon after my walk and spent a little time talking with me on the front porch. I then napped and read a book for a few hours before walking to the beach, taking photos, and listening to live music in the park right behind the inn. Jim had left folding chairs out for us. I spent my second night reading on the screened porch and met the neighbor who came to make sure everything was OK since Tammy and Jim were away for the night. Erica returned early in the morning and served us all ooey gooey French toast with fresh berries and bacon. Yum! Again, we had a pleasant conversation at the table of seven with four new guests from the day before and three of us who already knew one another. The location is excellent - it's right on the corner of Tazwell and Peach and you can easily walk to all the shops and dining (5-10 minutes) and the beach (5 mins). The big park is also right behind the inn and you can walk in the lovely gazebo or under the vined lattice awnings carefully kept by the garden ladies of the town. I loved it. I didn't have to start my car once the entire weekend. I am charmed by both Cape Charles and Bay Haven, which truly was a haven for me when I needed a weekend to recharge my batteries, I can't wait to come back again!