Hi! Rochelle(bless her heart) was on duty as I entered to do my laundry, and unfortunately there was an issue with one of the clients laundry machine, causing it to spill water all through the isle, Rochelle immediately started taking care of the water spill. Since the clients load had to be rewashed because of this, she had also gotten the money to replace the lost payment(which they choose to leave behind, I also have video proof of this). These particular clients wished to start a scene and so they did. Yelling at her for things she could not control, clearly lacking the intelligence in understanding the importance of keeping the area from being covered in water before restarting their load. I'm sure the video will be posted soon showing the whole thing, giving no grace to your worker taking care of the safety of everyone else in the facility. Rochelle acted as calm as you could with someone intentionally provoking you. I wish her a raise and the clients healing! read more