For 2 months they sat on a service request, then charged me $490 to fix it on move out. Have…read morereceipts, will be continuing to work on refund. They never removed the lock box from my door from when I first moved in on 2 year lease, having put the house on the market months after move in, never telling me when they took it off market, put back on market just before pandemic, again took off market and never told me until 3-4 months before move out when they put it back on the market. When I informed them that I would be disputing the security deposit amount, they deleted my account with them and have not been answering my emails at all. Will be sending a certified letter shortly, and pursuing legal action.

Worst property management I've ever worked with. Charged me $490 to replace a faucet that broke…read moreunder normal wear and tear, that I reported over 2 months before I moved out. Then, they deleted the account I had with them we used to communicate and have refused to answer any other methods of communication. And, they claimed initially I was responsible for replacing the blinds when I reported one of them breaking, then told me after move out I didn't have to replace them (after I replaced 4 of them).

Sherry is an excellent agent. My family and I visited Colonial Beach two times to look at homes…read morewith her. On our second visit, we fell in love with the first home Sherry showed us. The house we purchased was not exactly what we had told Sherry we were looking for, but after hearing our feedback on other properties, she decided to show us the home we ended up purchasing. She was great to work with during all phases of our search and purchase. She moved to Colonial Beach from Northern VA, so understands the needs of NoVA buyers investing in a weekend/vacation home.

Jimmy Coates is the man! If you're interested in purchasing or selling in Colonial Beach, see…read moreJimmy at Exit Mid-Rivers Realty. He's pleasant, professional and quite knowledgeable of the area and the people. Some realtors can be pushy and overbearing, trying to lead you in directions away from what you want. Jimmy is a great listener and gives you exactly what you ask for within your budget.

We recommend Westbrooke Homes 100% to everyone. We moved into our house just as the pandemic hit…read moreand have now lived in our house for over a year. We are past most warranty issues and we are completely happy and totally in love with our home. We have spent more time at home than we ever thought we would and have loved every minute of it. We designed this house exactly the way we needed it with 4 kids and 2 dogs. The very best decision we made was having Westbrooke build our dream home. The quality of materials and workmanship is outstanding. What really excels is Allen's communication. After dealing with 2 other builders first, the communication with Westbrooke was the defining measure. Another defining measure was the contract. I didn't want to sign until I had a contract attorney familiar with home building take a look after a bad experience with a different builder. The attorney told me that the Westbrooke Contract was a good contract to sign and looked after the interests of both the builder and the homeowner if things were to ever have to go to court.  We had the very best experience building with Westbrooke. Every idea we had Allen gave thoughtful consideration, and even when he knew it wasn't a good idea, he held our hand to show us how it could work or explained why it's not going to work. We trusted them to be the experts and their trust was well earned. Building a house is hard. We went through many ups and downs over a 3 year period. When we finally found Westbrooke, the process went smoother than we could have imagined. They were even able to get us into our home a month earlier than expected when we had lease issues where we were living. It's an issue specific to our situation and yet Allen and his crew were able to make it work. Thanks again to Allen and his crew. Our dream home is here and we couldn't be happier.

When we were looking to build, we absolutely fell in love with Westbrooke Homes designs. We will…read morenever forget the first day we walked into the Open House of his Verona Model and were blown away by it. With the many selections to choose from, we decided on the Franklin Model and were able to make a few modifications to fit our needs. Allen West and his team of folks were absolutely some of the nicest people we've met and were very knowledgeable when it came to building and customizing our new home. Allen took the time to explain everything and make sure we were extremely satisfied throughout the entire process. During our build, there was a personal family issue that arose; however, Allen was very accommodating and worked with us to ensure our dream became a reality without any delays in the schedule. We are still so in love with our new home and would recommend Westbrooke Homes to anyone building their own "dream home".

We recently purchased a rural property. Paper survey was provided but the property corners and…read morelines were not defined at the time of purchase. The neighbors seemed to have good ideas where the real boundaries were, but I wanted to be sure before I started making improvements to the property. Quote received very quickly and we were able to get on the schedule fairly quickly. Price point felt fair for the work. All hard pins found but one that had likely been damaged or removed from old farming on the land. The survey map and pins helped to find the missing corner. Flags posted to identify the lines and highlight the new found corner. Turns out one neighbor had given us more ground than what was actually ours. Feel very confident now where the barn and other improvements can go.

Very professional. Schedule site visit same week and knocked it out only in a couple hours. Glad I…read morecall him. Definitely worth price!

Working with this agent was one of the most unprofessional experiences I've ever had. She…read moreconsistently blurred personal and professional boundaries in ways that made multiple clients uncomfortable. Instead of focusing on her job, she spent more time involving herself in people's personal lives, creating unnecessary drama and tension during an already stressful home-buying process. Her priorities were clearly not on representing her clients, and her conduct raised serious questions about her ethics and judgment. A real estate agent should be trustworthy, focused, and respectful -- she was none of those things. If you're looking for someone who will keep things professional, protect your interests, and maintain appropriate boundaries, (and someone who does not try and sleep with your husband) look elsewhere. This agent's behavior caused more problems than she solved.

From the owner: Don't hesitate to call Elizabeth Shepard in Colonial Beach, VA. We are committed to your…read moresatisfaction. Call us today.