Rustler Hat Co. was an absolute highlight of our girls trip! The one-of-a-kind hospitality made us…read morefeel so welcome, and it truly delivered a genuine Nashville experience from the moment we walked in. I was completely unsure of what I wanted, but the stylists were incredible--they helped bring my vision to life and made the whole process so fun and stress-free. By the end, we all felt like we were part of their family. On top of that, the staff was so helpful with recommendations for the rest of our trip, which we really appreciated. Definitely book an appointment ahead of time because it fills up fast--you don't want to miss out. Do not miss this Nashville experience!

If you are willing to spend top dollar for a fantastic, custom hat, this is definitely the spot. We…read morecame in with a fairly large group to get custom felt cowboy hats made, and the craftsmanship was top-notch. They even branded mine with the American flag and my initials, which was a great touch. On the beverage side, we tried their custom Rustler beer and found it pretty underwhelming. My advice: skip the beer, but absolutely go for the custom hat if it fits your budget.

We went to hatwrks for my friends wedding and Madison was the person who helped us, not ONLY was…read moreshe super sweet but so knowledgeable! She showed us so many options to chose from. We had already been to 4 other stores last week so it was such a delight to get there and find exactly what we were looking for. I had an amazing experience and I do recommend

I've lost more hats than I can count so why do I keep buying them? That's not me, that's something…read moremy wife constantly says which is why I buy them whilst on business travel. No one there to stop me. This time I was on the hunt for a replacement Panama style hat (lost the last one in Costa Rica) and the short of it was that I found it at hatWRKS and was in and out in about ten minutes. Lots and lots of hats to choose from. The service was fine and the sticker shock was expected - another thing my wife would have an opinion on.

Man it sucks it came to this. We did a big job for Gage we've been asking for payment for 5 months…read more We even took 150 dollars off the total price. This was an outdoor junk removal job that was definitely not easy. He's blocked our number and refuses to pay our team after 7 calls and 10 texts messages. Do not do business with this guy.

The importance of a company like Daisy Mae is they care and they put out quality hats at the end of…read morethe day that's all you can ask for out of your business is the owners and employees care and they kick ass so I would recommend Daisy May for anybody looking to get a real one of a kind experience and a hat that you can wear a lifetime.. WELL DONE MY NASHVILLE FRIENDS! Mark Gray w Graysland Entertainment Group. Artist: Dalton D'Rich

My wife and I stopped at the Winchester store at 4:45 pm. The hours of operation showed that they…read morewere open until 5:00 pm. How on earth can the conduct business when they don't adhear to the posted hours?'

I'm a big fan of hats so I had to check out this newer spot in Winchester. It's a great addition to…read morethe square. They not only have an amazing hat selection, they also have home decor, clothing, etc. The employees were friendly and offered to help.

I came to Preston's Western Wear after looking at Boot Barn and a couple other boot stores in…read moreNashville. I was specifically looking for a lace up work boot, and Preston's selection far exceeded the other locations I want in to. The staff was helpful and very friendly. I came just to look at boots, just from walking to the boot section it looked like they have a good selection of clothing and "cowboy hats". There is a very large selection on Carhartt as well.

Friendly staff, great selection, awesome boots!! Got some cute earrings and nice boots- I love the…read moreboot selection

Doesn't exist. Now French's boot store. Nice boots ,just not many clothing items. Website needs…read moreupdated or removed

I love this western store! The employees are very friendly and go way out of their way to provide…read moreawesome customer service. I live closer to Preston's Western Wear but their prices are so high and the lack of customer service is what drove me away from them and brought me to Roy & Rogers'. I first found out about Roy & Rogers from my pastor. He told me that I should check them out. I went there and I thought I died and went to western heaven. They have everything from cowboy hats & boots to spurs and saddles. They even have awesome sales which most western stores do not do and have. I even love the fact that the employees are personal with you and likes to get to know. Every time I go there, they greet me with a huge smile and ask me how is everything going and if I need any help, just ask. They remember your name and treat you like family here p, everyone knows ya and I love it. It's 45 mins away from me but its worth the drive. (Small town USA and lovin' it) Awesome customer service, best deals ever, sales and I mean SALES, friendly environment and treats ya like family, a family owned company, what else can ya ask for? Head your butt on down there and check em out, I promise ya won't regret it at all (tips cowboy hat)

I had passed by this store several times driving around the square, and always wanted to check it…read moreout. It's "Mom and Pop" curb appeal spoke to me! I've had the pleasure of visiting twice now. They sell many great brands, and on both visits, had GREAT sales! I could kick myself for not buying a Kavu bag when it was marked down from $50.00 to $20.00! When I went back, they were all gone! The staff is incredibly friendly. I think I was asked twice on each visit if I needed help with anything. If you're looking for active wear or jackets/coats, you definitely need to check this place out. Again, especially because of their sales! (I almost don't want to post this because they may sell out of the jacket I want!) While they offer some shoes, their selection is fairly limited.

I bought a bunch of stuff here, for the guys in my life - on sale! They carry lots of great brands…read morelike North Face, Patagonia, Ugg, Southern Marsh, Vera Bradley, etc. and had some very good sales going on. Of course, it's hit or miss wether they have the size you need on the sale items. One bummer was I was hoping to find a UT shirt that was primarily orange, not something that needed ironing, but was decent enough to wear up in the boxes. Didn't find what I wanted, at least not at my price point. Customer service was good. They mostly left me alone unless I asked questions or needed help with something.

VIBE: Relaxing and friendly as well as warm and inviting. It is a very stylish store with amazing…read moreitems for women, but it's not prestigious and you don't feel out of place or judged like some stores like it! Thank goodness!! LOCATION: It's perfectly located in the Factory in Franklin. The only negative is parking on Saturday's when the market is happening, and that's not this stores fault! Wink wink - Also you can grab a juice or donut once you've made your purchases, which to me is another perk! ITEMS: Everything is really reasonably priced and I feel that they have so much variety that you can definitely find something for yourself or as a gift for someone else, OR BOTH!! Also what a great idea to design your own hat!! It's perfect and everything seems like really good quality!! HOURS: Closed on Sundays and Saturdays (9:30-4:30) are really the only option for someone that works a 9-5 job (M-F 10-5). STAFF: They are super friendly and really helpful without being overwhelming. Just the way it should be!! You can tell just how kind and genuine they are. HIGHLY RECOMMEND!!

Date of visit: August 12, 2023…read more While on a family trip to Nashville our friend just fell in love with the country culture and decided that she had to have a cowboy hat, and maybe even some cowboy boots. The ladies here were so wonderful! They were patient and offered up lots of suggestions and options as she decided which hat she COULD NOT leave Nashville without, and tried on some boots but decided not to dip her toes--so to speak--that far into cowboy culture just yet. The shop is in a super cute neighborhood so find a spot on the street (honestly, there's so much available that you just have to walk a couple blocks and you'll be back at your car) and check out some of the other great vendors.

I came to planet cowboy to find a belt, boots and a hat, and most importantly a personalized…read moreexperience. Liv and Josh gave me that and so much more. They were friendly and helpful but overall genuinely nice people. Josh went out of his way to help me find boots that would fit my small feet and exactly the style was searching for. Liv helped me pick the perfect color hat with accessories to go with it. I left with everything I came for thanks to these two beautiful people.