I cannot say enough good things about the employees at this store. I needed to buy shoes for my…read moreson, who has Down Syndrome and autism. They were so kind and patient with him. They helped me with him while I shopped. They even played some with him and helped to make our shopping experience a safe and calming one for him. When it came time to check out, I was having difficulty with a gift card, and again, they went above and beyond to help sort it out. I love this store and will absolutely be back.

Ehhh shoe show don't have a good selection of shoes and on top of it they're expensive. It's bad…read morewhen Walmart has a better shoe selection than a place that just sells shoes.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Very nice lady was so helpful. Very nice selection of shoes…read more Worth the trip. Easy to find location too.

Bought a pair of Nikes air monarchs 2 weeks later the bottom peeled apart on the sole and this…read morestore would not exchange them out it's against there policy to return stuff thats be worn that's bs I will never shop here ever again

Get more professional airsoft guns. Only one aeg I got didn't break.and also bolt pellet pistolread more

This place is very overpriced. Just trying to get things off the shelves. Bow shop is a joke. They…read moreconsistently ruin set ups. Sell bows that do not fit individuals. Have no desire to have repeat customers.

I love this store set in the small town of Leoma, Tennessee. What a great selection of Carhartt…read morecoats, Oakley sunglasses and Ariat boots and that is only naming a few of my fave brands. The customer service was top notch and I will def be back!

My purchase. I saved $100.00 dollars on my new pair of iCloud tennis shoes. People may not know…read morethis but they also have layaway. That's right. Even if there items are on sale. Lilly Smith was definitely a great help in making my final purchase.

Just left the trading post in decatur I go there quite often. Lily was there today. She was…read moreoutstanding wonderful customer service. Please go by and see her. She's fantastic they're all so wonderful and professional ..

I am a fan of DSW. This was my first trip at this particular location. I was looking for new work…read moreshoes since it was tax free day. They had a great selection and I did successfully find a pair of new work shoes. I got a $5 reward for my purchase to use at a later date.

If I could give this place negative stars I would. Today I tried to return a pair of shoes that had…read morenever been worn, but the bottoms of the shoes looked worn. The bottoms of the shoes were like that when I bought them since they were from the sale section in the back. The sales associate and the manager were both very rude and would not let me return the unworn shoes. Their return policy is terrible and I highly recommend NOT buying from this company and refrain from shopping at the DSW in Huntsville as the employees are VERY rude!!

This is a pretty typical shoe store. They have everything from flip flops to name brand shoes…read more It is a smaller Rack Room but I have never been disappointed in their selection. They have helped me find shoes/sizes I need or helped me look on line if I was being picky. Their customer service is spot on. You are greeted when you walk in. They acknowledge you when they walk past you in the isle. The only con is there prices. I have been able to find the same shoes at other stores for less. BUT they often have a BOGO 50% off which is very helpful. Overall worth the visit in. I do love their boot selection right now

THE WHOLE EXPERIENCE WAS HORRIBLE TODAY 5/2/26 @5pm. The heavier set girl who looked like she…read morehadn't bathed in two weeks with extremely frumpy attire was extremely rude and not helpful at all she went up to me and my husband multiple times letting us know the store was closing in 30 minutes like we didn't have watches on ourselves she then started proceeding to follow us throughout the whole store, making us feel uncomfortable when we were there to make purchases mind you we spent $300 in your location still I would not recommend the service or this employee. You guys need to get a rain on how you manage your employees or if that's your manager I very much feel sorry for this store because I don't see it working out for long-term. I'm just completely disgusted by how y'all allow your customer service representatives to represent themselves and your store because it says a lot about you and what's your low expectations are.