Highly recommend this family owned business in our small town. Great customer service and jeweler…read moreknowledge. They made us feel right at home.

I went to gave a diamond replaced. They did a great job. The ring looked better than new.read more

Osborne's came through again! Sister Deborah and I planned to honor Momma's death by visiting her…read moregrave and placing a wreath on it on her 1 year anniversary of leaving the Earth. We had a lot of details. Special prayers, a glass of Merlot (her favorite) and a toast to her and pouring some Merlot on her grave in her honor. (We both wore special pieces of jewelry and gave us as 10 year olds and teenagers through later on in life , some of which we made into more modern pieces).Then more prayere then enjoying a meal at one of our favorite restaurants that Momma loved, too, Fulin's, where sweet Miss Vivian works as a manager. Long story short. Getting home from this emotional and beautiful day I noticed the top of Momma's class ring was missing. It wasn't a traditional class ring with a stone it was more of a crest. I had had the ring for decades and only worn it a few times before damaging it. I was so sad. Enter Osborne's. They made her ring better than it was before and just delighted my heart! I can't thank you Osborne's adequately for being kind, professional and really loving their customers as we honor the lives of loved ones who have gone before us. Thank you so very much! Your creativity and skill is beyond compare and is gratefully appreciated. Consistently so! Thank you Osborne's!

Their kindness and service is 2nd no none! With respect, patience, and knowledge they will provide…read morethe perfect experience.

I loved this shop, very clean. the man that met me at the front was very friendly and got 4 of my…read morewatch batteries replaced within 7-10 minutes despite their policy. Fitted them nicely to my wrist and informed me of replicas.

Went to a jewelry store, could not change batteries because watch was too complicated for them…read more Told me to come here. Dave is great. He's a true jeweler. Prices reasonable. Don't waste time with big box stores.

5 stars! Terrific service, selection and quality. I recently took in several pendants to compare,…read moreshopping for new chains. Ms. Bre Ow truly educated me on what could work, what wouldn't, and importantly--why. She shared patience and extra time to try different clasps that would allow an easier grasp. As a delightful bonus, Ms. Ow wore an elegant combination of jewelry. It is always a pleasure to work with someone who is so knowledgable. Please share our thanks with Bre and your entire team!

Update 04/02/24. In a spring-cleaning mood, two springs ago, I took a boatload of jewelry to…read moreOsborne's to have them a. evaluate some of it for re-styling into new designs and b. buy old sterling and gold pieces that were either broken, or of no interest to me anymore and c. purchase a ring I had my eye on since December 2019. They were kind enough to re-order the band I fell in love with, and I organized everything in numerous tiny Ziplock bags, and, with the company of my favorite Sister, we took off to Osborne's [with a pre-set appointment time]. Once there, we holed up in the end office on the south side and went to work. Two of the kind, knowledgeable Osborne's staff [forgive me for not recalling their names] worked diligently to evaluate each piece with their jeweler's loupe and other resources, and within an hour [trust me, I brought a bunch of items that day!] they had an estimate for the repairs I was considering, an estimate for the re-designed items, and a quote for the gold and silver they would purchase! I was amazed at how efficiently they operated! They also showed me the band I fell in love with years prior and wrote up an offer for me to trade in my current band. This unique beautiful band actually still took my breath away years after it initially did! The Osborne's team let me wear the ring for the duration I was in the store, and offered me a miniature prosecco in a lovely, stemmed champagne glass, which was a delightful treat! They promised me a "ready by" date and, despite me not making it back to the store when the items were ready [for some reason, I let months get away from me] they held the repaired/remade items without additional charge and when I did make it back to pick everything up, Osborne's cut me a check for $27.00 and some change, which amazed me! I had an antique [but not incredibly valuable, just heavy on sentimental value] locket cleaned and purchased a petite gold chain for it; a stick pin with a missing opal replaced with a new opal and made into a tack pin; and my sweet Momma's high school class ring sized up, and her initials reengraved in it. To me, this was a lot of work for Osborne's to do and they did it at a reasonable cost and did it right! They even replaced two watch batteries for me [one of which just died yesterday, after ~ 2 years] while I was in the store, and only charged me for one battery. Even though the "band of my dreams" did not work out to be a purchase I made at Osborne's, I appreciate their willingness to a. order it for me to see and try on in the store and b. assess my current [at that time] wedding band as a trade in and c. their patience with me, as I really did not understand the wild fluctuations regarding the value and price of gold. Thanks, Osborne's for your consistent passion for all things jewelry, watches, and beautiful stemware, and extremely kind, thoughtful service over decades!

We had a great experience at Reeds getting my bracelet adjusted last week. So friendly, helpful and…read morefast!

This store is fabulous! I wanted all of the jewelry! Alex was wonderful and I could not have…read moreasked for a better experience. Go see her!

Tillis Jewelry in downtown Columbia, TN is an amazing little hidden gem! I had the pleasure of…read morevisiting this week to have a very delicate necklace cleaned, if possible and they did an absolute incredible job! I first walked in and the store was very inviting, people talking as if they were all family...customers and associates, very friendly and accommodating! If you have a chance to swing by take a gander at all their hidden gems!

Came here for ring repairs and the staff was excellent! High quality care for jewelry repair and…read moreexcellent customer service. I will be back. Thank you for being fast, efficient, and overall reliable!

Love this boutique! The service is top-notch, and the quality of the clothes is amazing. Watching…read morethe live shows and interacting with Kriston and her team is always so much fun--it feels like a party with women from all over, and we all have so much in common.

I was recently introduced to this boutique via Facebook. They have clothing "Bingo" where each…read moreconsultant holds a live show and you bid on the clothing you want. At first I was skeptical as being a curvy girl sizes are never "True". However this Company has people of all sizes on these live pages and you can see what it looks like on different people! I bought my first shirt and in 2 weeks I have purchased 5 items. The one thing is it wasn't about the clothing as much as I was how they made you feel welcomed and were great with explained everything! I then went to the actual store and that experience was even better! They have curvy sizes, misses, shoes, and accessories at very affordable prices!!! Get in there ladies or find them on Facebook to watch it I'm your home!

Miss Barbara greeted us with a warm, friendly smile that made us feel welcomed and truly valued…read morefrom the moment we walked in. We initially visited for some simple, inexpensive jewelry repairs, but that experience quickly turned into something much more meaningful. we retired to the Jewely Bench a few times. When my wife's wedding ring broke and the diamond fell off, we went in to repair it. After speaking with the Jeweler, we made the decision to upgrade to a larger stone. The team took the time to clearly explain all of our options and the services they offer, which gave us a lot of confidence moving forward. After taking time to pray about it, we decided to proceed--and we're so glad we did. In just three days, we received her old ring that looks like a new ring, and it is absolutely stunning. It didn't look anything like the one she had worn for 32 years--it was even more beautiful than we could have imagined. The staff isn't just knowledgeable and skilled--they are genuinely kind and truly care about their clients. Our entire experience has been exceptional, and we're incredibly grateful. they are worth the time to drive there.

Website and Google said the store was open, but when I arrived from out of town the door had a sign…read morethat said CLOSED FOR WINTER BREAK. Wish they were clear online with the hours.