The store manager, Avery, was extremely helpful and easy to work with. As a first time home owner I…read morehad a billion questions about paint and process and he patiently answered every question. Great customer experience.

Terrible customer service…read more I should've known when I walked in last week and was met by two scowling young clerks that things weren't going to go so well... First, I asked for two gallons of SuperPaint. I was told that they were out and was directed to select a different base. I selected Duration and requested that one color be "flat" and the other be in "eggshell." Something about the sullen demeanor of the staff told me to repeat my "eggshell" (three times) request to make sure it didn't get confused. After receiving my paint and heading back to my car, something told me to check the sheen. Low and behold...they were both "flat." I returned to the store and told the sour-faced staff that I asked for "eggshell." Thankfully, they took back the "flat" gallon and agreed to replace it with "eggshell," but definitely not with a smile. When I was handed the new gallon of paint, I looked at the label, and instead of "eggshell," it said "satin"! Stunned, I showed the can to my uncle: "It says satin." To which the clerk behind me replied, "Satin is egg shell." "Wait! What? SATIN IS EGG SHELL?!?!" For confirmation, I looked to my uncle -- the guy who has been painting houses for more than 20 years -- who subtly shook his head no. "I've never heard that before," he whispered. We thought that maybe this was a Sherwin Williams thing, because "flat" is not "eggshell" at Benjamin Moore...or at any other paint supplier he knew. But we accepted this explanation, went home, and painted my accent wall in a sheen obviously more glossy than eggshell. After a day with the glare of my accent wall bugging me, I did some research on the SW website and found that Duration does not come in eggshell. Maybe satin is SW's equivalent to eggshell, I thought. Then I looked at Cashmere...and there was eggshell. So, instead of telling us that "satin is eggshell" -- which is not true according the description of the sheens online -- our clerk could've simply told us that Duration doesn't come in eggshell, and that if we wanted that particular sheen, we should buy Cashmere instead (at the same price point). Later, when I needed exterior house paint, I decided to go to the Cherry Hill, NJ store. The customer service was like night and day. I was treated by a friendly, smiling staff that actually OFFERED TO HELP ME, gave me product explanations, and who went so far as to even enter my name and paint choices into a database for future purchases. So I won't be back to this Fishtown location. I will drive way out of my way, cross a bridge, and even pay a toll coming back to avoid dealing with this store's angry-at-the-world clerks that seem to get my order wrong more than the McDonald's next door.

Very friendly staff! In an environment like paint store where it's probably easy to identify an…read moreout-of-place DIYer, the staff was kind and informative. I had a custom color made to match the walls of my apartment (hopefully, to stave off grouchy/greedy charges upon move out). I'm crossing my fingers that it's an exact match!

When she gave me the two sample sizes I asked for, I thought to myself, "Wow, that was surprisingly…read morequick." I found out why when I got home: She didn't mix them, SMH. I'll be going back to the SW on Washington Ave next time.

These guys carry the best wall coverings and paint products on the market. They also refer top…read morequality workmen that charge very competitive rates. We just used them for a remodel and would refer Atlas to anyone!

day before a snowstorm, they had plenty of salt and no long lines. staff was very pleasant and…read morehelpful. i will definitely be back.

I was looking for a paint store that would be near my job and found Sherwin Williams. I had booked…read morea contractor to paint a classroom but realized I wanted to be the one to pick the perfect color. Fyi, this location is a commercial paint store, not a cutesy boutique paint store, so keep that in mind if you plan to visit. When I arrived there were a few contractor guys hanging around the entrance talking about their projects. One of them was an employee and he immediately greeted me and walked in the store with me. I was able to view the color swatches and ask pertinent questions and the salesperson was very accommodating, knowledgeable and pleasant throughout my visit. I was more than satisfied with the service and products. With all the hassle of scheduling contractors to attend to various aspects of my classroom revamping, my experience at Sherwin Williams was a breath of fresh air.

Brian helped me with a color for a patch up work. Incredible service - I even had to bring in the…read morepaint a second time bc I didn't get the matching right and he was very helpful. Best place to get your paint for sure.

good friendly service!…read more Got here just 20 minutes before closing, as I was running late. The manager, Mark was young but attentive and helpful. He started mixing what I knew I needed as I was looking at my other additional options. Everything was brought to my car for me. Im glad to have positive retail service for a change!

From the owner: Your local Sherwin-Williams Paint Store in Philadelphia, PA, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

I've been a customer for many years and I recently moved to a new house. I went to one location…read moreclose to my house and had an awful experience. I almost went to different paint store brand, but gave this location a try. They provide amazing service with great product knowledge. This store is not close to my house, bus it's well worth coming to this store because of the manager (Victoria) at the store. All staff are friendly and courteous as well. I would give 10 stars to this store if I could!

I have been to this location a couple of times and have always been impressed with the thorough and…read morecourteous service I have received. Yesterday I worked with Vickie and she really deserves a shout out for being a STELLAR employee. She really went above and beyond to answer my questions and help me to get all of the paint and painting supplies that I needed. She printed me out past receipts so I could see what colors I had painted some of my properties which was helpful. I complimented her watch and she was kind enough to share with me the information where she got it which was super sweet! Thank you Vickie!

So I bumped into this place while standing outsidenof it waiting for my God Son so we could eat…read morebrinch at Cafe La Maude. A gentleman who was walking in asked if I had ever been in and I said no and headed in because he said it was nice. Atmosphere: bright and plantastic! Service: the women who worked there was very nice, knowand engaging. Tracy walked along with me and answered allll of my questions. I am not a plant person and wanted to know which plants were kind of set it and forget it. She took me to the 3rd room called the "light adaptable room" They have beautiful planters and 2 other rooms with all different kinds of plants. They even make local deliveries l! I enjoyed my short time and will be back to make a purchase.

Great variety! There's a plant for everyone here. It's a fun shop and the employees are always very…read morehelpful. They have fun pots available for purchase, and they always have cuttings available for just $1!