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    Collegetown Properties

    1.3 (15 reviews)
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    Property management

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    Nasty "cleaning"

    I cannot speak strongly enough about the level of unprofessionalism and neglect I experienced with this company. Maintenance requests ignored, surprise charges and fees all along the way (EVEN AFTER A SIGNED MOVE-OUT inspection), apathetic/non-responsive staff, and ineffective management. Enjoy these photos from my MOVE-IN DAY during COVID 2020 (no, you can't blame COVID, the last place was just as bad and a national health crisis should result in HIGHER cleaning standards, regardless.) I regret every dime I've ever paid this company to constantly inconvenience and create issues for me.

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    Ask the Community - Collegetown Properties

    Rent Athens

    Rent Athens

    (47 reviews)

    Fast efficient and good communication got deal done in timely manner A+ Thank you!!!!read more

    My daughter rented a townhome from Rent Athens and I helped her move in. Be very careful when doing…read moreyour walkthrough and note every little thing. To start with there was a huge hole in the steps leading to her second story apartment which made it unsafe to move in. Also 2 other areas of wood rot. When we went back to rent Athens they acted like it was no big deal but we were there with all of her belongings in a U-Haul and unable to move in until those repairs were made. Upon move in we literally had to clean the entire apartment ourselves. There was dust on the ceiling stains in the fridge and cobwebs in the air vent and the carpet was dirty and smelled. One of the windows didn't close all the way and you could see outside with the door closed because there was a huge gap. Also the blinds were replaced in the front window with blinds that didn't fit. So anyone could see in on either side. The deck outside was full of garbage and what appeared to be pet feces and/or dried up vomit. There was numerous requests to have this cleaned,RentAthens just deleted the request. There is no way that someone professionally cleaned this apartment before move in. The bifold doors in the laundry room did not close because they were not correctly installed. I repaired that. She moved out early and paid her remaining two months. The apartment was far cleaner when she moved out than then when she moved in. Rent Athens kept over half of her security deposit citing things like scuffs on the wall, dirty range hood, and said that there were anchor holes in the walls. We even commented on move in that there was already holes so we could hang curtains so I know that they were already there when she moved in. I can almost guarantee based on the condition of the rest of the apartment that the range hood was dirty when we moved in as well. ( we just checked to see if the fan came on) everything was pretty much dirty so we didn't note that. I had to clean all the cabinets as well in the kitchen because they were covered with old grease and grime. There was no filter in the air vent and it was full of cobwebs and dust. My advice is to get a professional inspector to come out if you expect to get any of your deposit back and make videos and save receipts of all the money you have to put in to make it livable. The carpet was vacuumed at best. It still smelled of dog. I can understand paying a standard fee to shampoo the carpets IF it was actually being done. This company is taking advantage of these college kids. All I can say is make sure you take extra paper and take lots of notes because they will try to charge you for things that were already there and cleaning things that obviously they don't clean.Try to avoid this company! Some photos from our move in: I spent a week cleaning and repairing some of the small things. And they charged her $50 for a scuff on the wall that I don't even see on our move out photos. I also cleaned the stain out of the fridge and the deck was clean when she moved out. (My daughter and her boyfriend did it with a scrub brush). So I don't know what charge that would be if a "scuff" is $50. The place was in far better condition than when they moved in. Beware of this company!!

    Carriage House Realty

    Carriage House Realty

    (9 reviews)

    We really love it here. We;ve been here for almost two years and we have never had any issues with…read moreanything. If something needs replacing or fixing - they come right away. We have never had an issue with pests and the office people are great.

    The worst possible experience I could ever imagine with a realtor. They have absolutely ZERO care…read morefor the health and safety of their tenants. Riner Gay was our property manager, and he frequently swept major issues under the rug with zero urgency, constantly stating it'll "get done when we can get it done" and "there's only so much I can do". He promoted an extremely negligent and unsafe atmosphere as the property manager, rarely showing any sort of remorse for the immense amount of issues with our home. We had our water cut off for over a week in the middle of December due to them not properly labeling where the water meter and lines were, as some workers cut it. He showed ZERO care, urgency, or apologies, and advised to find somewhere else to shower and clean my clothes in the middle of winter. We had our dilapidated home quite literally fall apart, as the moldy attic and roof caved in in our kitchen, resulting in weeks (probably a month or so) of an open ceiling in our kitchen. Again, they frequently called our work orders towards it "not mold" even though mold was found after the water damage became so severe our ceiling caved in. We had been placing water damage requests for over a year. Not to mention multiple studio apartments had zero ac for weeks to almost 2 months in the summer, with no coordination or response from maintenance on when that it would be fixed Maintenance requests for any reason were frequently ignored and not addressed in any sort of timely manner. During a storm a rotten tree next to our home collapsed, resulting in a dangerous hanging tree on a power line for months until a resolution (did not even take it all off the line). They never even actively cared to fix it, Riner just said they were "aware of the situation" and "vendors have been notified". Not to mention the home was NOT clean when we moved in, doors were off hinges (replaced multiple times in 2 years), literal holes in the wooden floor, loose caulk and paint everywhere, etc. They charged us for these holes in the terrible finished and placed wooden floor after we left too. We even made multiple attempts to respectfully go in and talk to both Riner and other managers at Carriage House, where they made every attempt to shoo us away and show no care in the slightest. We made multiple reports to the GA Dept of Community Affairs about Carriage House and their shady business practices to no avail. They very rarely answer the phone, and you have to spam them with voicemails and calls before they even attempt to respond, frequently patronizing you and gaslighting you into thinking you are the issue. We as students were exploited and taken advantage of in any way possible imaginable, viewed with irritancy as pests, not as paying tenants. I cannot stress enough, Riner Gay and Carriage House Realty do NOT CARE ABOUT YOU! I genuinely believe they paid some people to give positive reviews, as these practices are company wide, and I have heard many horror stories from others about CHR. They will exploit you in every way possible to make money, and I would advise you to read this and think long and hard before ever entering any sort of lease or contract with them. I'd give negative stars if it was possible.

    Joiner & Assoicates Realtors

    Joiner & Assoicates Realtors

    (13 reviews)

    We are renting our son's first apartment in Athens. Chris (owner) was wonderful while taking us…read morearound to tour several properties. He gave us lots of history and information about the neighborhoods and was open and honest about the pros and even possible cons of each place, from a student's perspective. He obviously knows Athens well and clearly enjoys his work. We highly recommend Joiner!

    Joiner & Associates has been our daughter's landlord for three years now while she attends UGA…read more Joiner has shown us a real "We got you"spirit when it comes to maintenance and repair. Our latest adventure; my wife and I traveled from the West coast to apartment sit for our daughter and her pets while she does an externship. Sunday morning we notice water on the floor of the 2nd story apartment. A call to the after hours number was answered by Daisy(Joiner Management) and in less than two hours Miguel(Joiner Maintenance) was at our door to isolate the problem and start damage mitigation(this included downstairs mitigation as well). Miguel was here for most of Sunday. By 10am Monday a plumber was at our door and assessed what repairs were necessary. By 2pm the same day we had two plumbers and a new hot water tank being installed. The attitude the entire time from all involved was "we got you". We can't thank them enough. The way we were treated shows me our daughter is in good hands while living so far away from us. Thank you Joiner & Associates.

    Athens Real Estate Group

    Athens Real Estate Group

    (22 reviews)

    Signed a lease with this group last month. Stephanie was very helpful as we signed our lease- she…read morewas friendly and patient as I had a lot of questions with the lease and asked for receipts and a few things in writing even though it was approaching 5pm on a Friday. The master bedroom of our house had an original paint color that was eccentric but well maintained. We requested it be repainted to something neutral, and Stephanie made sure it was repainted. Not that big of a deal, but they technically did not have to repaint it so we appreciated the extra effort and the bedroom is much more comfortable now. I submitted a work order and it was fixed the next day, which is surprising given that it is approaching turn season. I appreciated the fast turn around time. Only time will tell how our overall experience goes, but so far things have been good. On just a final note, one review says something rather nasty about Stephanie and I haven't found that to be true in any capacity. I don't know her personally but she was easy and generally pleasant to work with. I'd recommend to anyone that if you attempt to be kind and easy going, you generally get the same response in turn. If you approach a situation flaring angry you likely won't get anywhere. Rating 4 stars due to a problem during the move in process with the removal of construction materials- but this isn't even worth getting into. The problem was handled after a few weeks and through a few firm emails on my part. I look forward to remaining a tenant with this group.

    I had a really frustrating experience renting from this company in college. They came into our…read morehouse unannounced, and apparently, the visit was related to an AC filter that the previous tenants had requested months earlier, but no one currently living in the house had been told they were coming. While they were there, they shattered a lamp in my room and broke several other things. I reached out afterward and was told they would reimburse me for the replacement. I bought a new lamp, sent them the receipt like they asked, and then never received the reimbursement. It was incredibly frustrating to have people enter our house without warning, damage my belongings, and then not follow through after saying they would make it right. I would not rent from this company again.

    Fred's Historic Properties

    Fred's Historic Properties

    (9 reviews)

    Fred's is awful. They apparently took our entire deposit for leaving two sticks of furniture int…read morethe apartment. Sheisters, do not rent from them. And really, its pretty low to (basically) rob college kids out of money, like lower than dirt.

    FHP is the slimiest and incompetent landlord in Athens. On multiple occasions they have failed to…read moreprove to me that they are hard working or caring landlords. Towards the end of my lease I was locked out of my room, where my 6 month old dog was in her crate. I called Fred's to receive a master key to get back into my room. Long story short, their master key did not open my door, the FHP employee left shortly after that and provided no help or answers. I hired a locksmith to get into the room. The locksmith then told me that the door knob and lock was broken and not functioning correctly. Fred's did not reimburse me for the locksmith even though their handle and lock was broken. Shortly after my roommates and I moved out, we received $1500 back of our security deposit which was $11,250. Fred's charged us for broken appliances a lot. The most frustrating part was that every time an appliance stopped working, we filed a work order to get the appliance repaired. FHP neglected our requests and ended up charging us for these things instead. There are countless other instances where I have been dissatisfied with FHP. They've been running the Athens downtown living community for many years now and know how to squeeze every dollar out of their residents as possible. Please be aware of how frustrating and disappointing FHP will be if you do sign a lease agreement with them.

    Collegetown Properties - propertymgmt - Updated October 2026

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