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    Athens Real Estate Group

    1.8 (21 reviews)
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    Property management

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    Carriage House Realty

    Carriage House Realty

    (9 reviews)

    We really love it here. We;ve been here for almost two years and we have never had any issues with…read moreanything. If something needs replacing or fixing - they come right away. We have never had an issue with pests and the office people are great.

    The worst possible experience I could ever imagine with a realtor. They have absolutely ZERO care…read morefor the health and safety of their tenants. Riner Gay was our property manager, and he frequently swept major issues under the rug with zero urgency, constantly stating it'll "get done when we can get it done" and "there's only so much I can do". He promoted an extremely negligent and unsafe atmosphere as the property manager, rarely showing any sort of remorse for the immense amount of issues with our home. We had our water cut off for over a week in the middle of December due to them not properly labeling where the water meter and lines were, as some workers cut it. He showed ZERO care, urgency, or apologies, and advised to find somewhere else to shower and clean my clothes in the middle of winter. We had our dilapidated home quite literally fall apart, as the moldy attic and roof caved in in our kitchen, resulting in weeks (probably a month or so) of an open ceiling in our kitchen. Again, they frequently called our work orders towards it "not mold" even though mold was found after the water damage became so severe our ceiling caved in. We had been placing water damage requests for over a year. Not to mention multiple studio apartments had zero ac for weeks to almost 2 months in the summer, with no coordination or response from maintenance on when that it would be fixed Maintenance requests for any reason were frequently ignored and not addressed in any sort of timely manner. During a storm a rotten tree next to our home collapsed, resulting in a dangerous hanging tree on a power line for months until a resolution (did not even take it all off the line). They never even actively cared to fix it, Riner just said they were "aware of the situation" and "vendors have been notified". Not to mention the home was NOT clean when we moved in, doors were off hinges (replaced multiple times in 2 years), literal holes in the wooden floor, loose caulk and paint everywhere, etc. They charged us for these holes in the terrible finished and placed wooden floor after we left too. We even made multiple attempts to respectfully go in and talk to both Riner and other managers at Carriage House, where they made every attempt to shoo us away and show no care in the slightest. We made multiple reports to the GA Dept of Community Affairs about Carriage House and their shady business practices to no avail. They very rarely answer the phone, and you have to spam them with voicemails and calls before they even attempt to respond, frequently patronizing you and gaslighting you into thinking you are the issue. We as students were exploited and taken advantage of in any way possible imaginable, viewed with irritancy as pests, not as paying tenants. I cannot stress enough, Riner Gay and Carriage House Realty do NOT CARE ABOUT YOU! I genuinely believe they paid some people to give positive reviews, as these practices are company wide, and I have heard many horror stories from others about CHR. They will exploit you in every way possible to make money, and I would advise you to read this and think long and hard before ever entering any sort of lease or contract with them. I'd give negative stars if it was possible.

    Rent Athens

    Rent Athens

    (46 reviews)

    Fast efficient and good communication got deal done in timely manner A+ Thank you!!!!read more

    My daughter rented a townhome from Rent Athens and I helped her move in. Be very careful when doing…read moreyour walkthrough and note every little thing. To start with there was a huge hole in the steps leading to her second story apartment which made it unsafe to move in. Also 2 other areas of wood rot. When we went back to rent Athens they acted like it was no big deal but we were there with all of her belongings in a U-Haul and unable to move in until those repairs were made. Upon move in we literally had to clean the entire apartment ourselves. There was dust on the ceiling stains in the fridge and cobwebs in the air vent and the carpet was dirty and smelled. One of the windows didn't close all the way and you could see outside with the door closed because there was a huge gap. Also the blinds were replaced in the front window with blinds that didn't fit. So anyone could see in on either side. The deck outside was full of garbage and what appeared to be pet feces and/or dried up vomit. There was numerous requests to have this cleaned,RentAthens just deleted the request. There is no way that someone professionally cleaned this apartment before move in. The bifold doors in the laundry room did not close because they were not correctly installed. I repaired that. She moved out early and paid her remaining two months. The apartment was far cleaner when she moved out than then when she moved in. Rent Athens kept over half of her security deposit citing things like scuffs on the wall, dirty range hood, and said that there were anchor holes in the walls. We even commented on move in that there was already holes so we could hang curtains so I know that they were already there when she moved in. I can almost guarantee based on the condition of the rest of the apartment that the range hood was dirty when we moved in as well. ( we just checked to see if the fan came on) everything was pretty much dirty so we didn't note that. I had to clean all the cabinets as well in the kitchen because they were covered with old grease and grime. There was no filter in the air vent and it was full of cobwebs and dust. My advice is to get a professional inspector to come out if you expect to get any of your deposit back and make videos and save receipts of all the money you have to put in to make it livable. The carpet was vacuumed at best. It still smelled of dog. I can understand paying a standard fee to shampoo the carpets IF it was actually being done. This company is taking advantage of these college kids. All I can say is make sure you take extra paper and take lots of notes because they will try to charge you for things that were already there and cleaning things that obviously they don't clean.Try to avoid this company! Some photos from our move in: I spent a week cleaning and repairing some of the small things. And they charged her $50 for a scuff on the wall that I don't even see on our move out photos. I also cleaned the stain out of the fridge and the deck was clean when she moved out. (My daughter and her boyfriend did it with a scrub brush). So I don't know what charge that would be if a "scuff" is $50. The place was in far better condition than when they moved in. Beware of this company!!

    Fred's Historic Properties

    Fred's Historic Properties

    (9 reviews)

    FHP is the slimiest and incompetent landlord in Athens. On multiple occasions they have failed to…read moreprove to me that they are hard working or caring landlords. Towards the end of my lease I was locked out of my room, where my 6 month old dog was in her crate. I called Fred's to receive a master key to get back into my room. Long story short, their master key did not open my door, the FHP employee left shortly after that and provided no help or answers. I hired a locksmith to get into the room. The locksmith then told me that the door knob and lock was broken and not functioning correctly. Fred's did not reimburse me for the locksmith even though their handle and lock was broken. Shortly after my roommates and I moved out, we received $1500 back of our security deposit which was $11,250. Fred's charged us for broken appliances a lot. The most frustrating part was that every time an appliance stopped working, we filed a work order to get the appliance repaired. FHP neglected our requests and ended up charging us for these things instead. There are countless other instances where I have been dissatisfied with FHP. They've been running the Athens downtown living community for many years now and know how to squeeze every dollar out of their residents as possible. Please be aware of how frustrating and disappointing FHP will be if you do sign a lease agreement with them.

    Fred's is awful. They apparently took our entire deposit for leaving two sticks of furniture int…read morethe apartment. Sheisters, do not rent from them. And really, its pretty low to (basically) rob college kids out of money, like lower than dirt.

    Kelly Realty Services

    Kelly Realty Services

    (2 reviews)

    Kelly Realty Service (KRS) is a HORRIBLE property management company. Run away as fast as you can…read more If KRS is your property manager, switch as fast as you can to another property manager (we recommend Rich Bowman). We had KRS managing our rental property (single family home) for 7 years. We live in another state and for many years, KRS' service was just good enough for us to not pay close attention. We have several rental properties and it was our fault for not paying more attention to their lack of service from the beginning. The 2 key issues we had with KRS are: 1) KRS NEVER once answered our calls or returned our calls--for anything. We had to call from different phone numbers or pretend we wanted to hire KRS in order to get a return call. With email, similar non-response. Only after multiple emails would we get cryptic responses. We finally had to threaten a lawsuit to get timely responses as we were firing them and moving our business to another property manager. 2) KRS was ALWAYS a minimum of 3 months late on sending the rental checks--not because the renters paid late - they always paid on time as we learned once we got away from KRS. After we would inquire as to where the rental checks were, out of the blue, we would receive a single check with 3 months of rent combined.

    An absolute horrible company for both tenants and owners. Never makes repairs to properties. Left…read morecustomers without heat all winter. Can never reach unless payment is due. Never use this company.

    Athens Real Estate Group - propertymgmt - Updated May 2026

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