The service at this location has always been excellent. I brought my car in this time because I was…read morehaving trouble starting the vehicle. I left the car with Scott and he checked everything including the battery starter and alternator. They did not find anything seriously wrong and did not even charge me for fixing the issue. It's really nice to have a place you can trust to use for vehicle repair. It's also very refreshing to bring your car in for repairs and end up not being charged. Honesty and integrity are definitely highly valued here. I also always get my oil changed here too and have for some time. The whole staff is always courteous and professional. I have nothing but good things to say regarding this business. Will continue to use for future needs!

Honesty and integrity. Looking for a shop where the mechanics are professional, knowledgeable, and…read morehonest? This is the place. Scott Jett is the best mechanic you can get to solve your problems. I've known Scott for 6 years personally, and he also did my car work when he worked at Honda in Cleveland. 99% of the time, it's a crap-shoot when it comes to finding an honest shop that's not trying to rip you off. But at this Express Oil in Ooltewah, you need not worry. The first-rate service from the time you arrive until you leave is exceptional. Here's what you also should know. They are busy because they do top-quality work. Word-of-mouth keeps them busy. Call for an appointment. I happily drive from Cleveland to Ooltewah by-passing dealerships and other so-called 'mechanics", as I value trust-worthy mechanics who do what they say they can do, and give you a fair price, and keep you informed of what they do and why they are doing it. Peace-of-mind is valuable. Peace-of-mind is what you'll find here.

I went in this morning for a courtesy chevk on my way to work. James-the mgr was awesome--kind,…read morecourteous, genuine. Also other employees around him spread kind, positive vibes. ALWAYS highly recommend this place!

Spilled oil on the engine , dripped it off the dipstick onto the front and the hood, and for the…read morefinale they wiped the hood with a dry towel and left fine scratches all over the hood. Never going back. My advice If you have a nice car just wait and take it to someplace that cares a little more.

Opened in 2007 this is my favorite tire and lube express…read more They are the absolute best. Now, you know who works on my car. They keep tires on my vehicle and also make sure I change my oil on time. They are always fast and friendly. Customer service with a smile and will look you in the eye and talk to you and give recommendations. Simply will tell you how to save money next time, if you become a regular customer. In summary, I always try to bring my car here for service. Now, while you wait, I recommend going up front to look at magazines and books. In other words, You can also shop while they work on your car.

It's my first time using Wal-Mart Auto Center services. I came in for an oil change. I was greeted…read morewith a friendly smile. They got my information and they told me it will take about 40 minutes to get everything done. Out of curiosity, I timed to see if it would take 40 minutes. It took them 50 minutes. Not bad. When though I came in for only an oil change, they checked for everything and made sure my tire pressures were good. Overall, I was pleased with the services.

Fabulous experience with new Valvoline Oil Change on Ooltewah Ringgold Rd. Staff is very friendly…read moreand knowledgeable. Price was very fair after using coupons and I was in and out within 10 minutes. Will definitely recommend them to my neighbors. Jacob was my technician and did a great job.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Ooltewah.

Being coming here for years. I rotate between summer and winter tires. After setting up a clear…read moreappointment of what I need done. Once arrived and waiting in line, we were told it's against policy to put used tires on a car. They never once have told us this in the past 6 times we have had it done. Good waste of someone's time

Recently had my tire sensors replaced and the tech found that one of my back brakes had not been…read morereplaced and was at a zero. I was able to quickly schedule another appointment and return 2 days later to have have the brakes done. Efficient and friendly service.

I was told the diagnosis fee would be refunded to me once the warranty company approved repairs…read more Repairs were approved, I asked for the refund and was told we'll settle that when everything was done. Five days later I was refunded LESS than half! When I questioned the manager refund the balance, I was told "you need to talk to me like you have some sense" . I was left standing at the counter while the center emptied out to go to the food truck that pulled up. I am pretty sure I bought breakfast for everyone that was there including the employees kid who was set up in the waiting area with his game console playing in the TV. Funny thing is the video playing was some counting out money while trying to quick change the person! Lastly, and entire book of postage stamps were also taken from my center console. STAY CLEAR OF THIS PLACE! Specially if you are a female, misogynistic group from top to bottom. Reached out to corporate four times and still NO RETURN CALL! CROOKS AND THIEVES---ALL OF THEM! Manager's name is Mike technician was Brandon.

I have been a loyal customer here for ~5 years. Always spoke very highly of the establishment and…read moreservice and PRICE I've enjoyed here. Last oil change I got was Sept/Oct and was ~$74. Today, I paid ~$98 for that same oil change. Only explanation I got was "price went up". $25/per oil change??? WOW, I cant do that again.

I was returning to Virginia from the Lotus Owners Group annual meet in Birmingham and routed…read morethrough Chattanooga to visit family. After about 800 miles on the '90 Lotus Espirit she decided to experience tranny problems on the past Sunday evening. My nephew recommended Auto Shop based on his Father-in-Law who had work done on his car. I had the car towed in without talking with them since they were closed. Sometimes you just have to roll the dice. I was at the shop at 8:15 Monday morning to talk to Scott and Amber. Scott was more than willing to look at it since he had worked on a Lotus or 2 in the past. Scott's diagnosis was internal tranny issues which was best dealt with by a specialist. While Scott was ultimately not able to repair the car his speedy response and excellent communication allowed me to quickly adjust my plans. He and Amber are a true class act. I felt a level of trust and confidence in them immediately. While breaking down 500 miles from home is not recommended for anyone i can't think of a better situation than to have Scott and Amber be the first mechanics you encounter. Give them a try. I told Scott i would be back if i ever break down in a normal car. Fran Manno Chesapeake, VA

I brought the car in because my heater didn't work, and for a general inspection to better…read moreunderstand if it's worth putting money into my 20 year old car. I was told that mechanically the car is in good shape. I was told that the heater was working and they didn't see anything wrong. They were clear that it could be a blend door going out on the vehicle, but confirmed that everything worked fine. Thinking I had bought some time I spent $800 dollars on brakes and to fix a window regulator. When I picked up the car, immediately upon starting the car I heard a loud knocking in the dash which stopped quickly but which I had never heard before. When I tried to move from heat to air the knocking occurred again and now I don't get any cold air. They've refused any accountability. I brought my car in for a specific problem, and on a budget of $1000 or less. Because they told me the problem I brought the car in for was fine, I spent the money to fix other issues, and received the car back with the same problem I brought it in for. Now they've quoted me $800 just for the labor to look into the original problem further. This was a lazy misdiagnosis. I understand I made the decision to proceed with other repairs. If I got the car back and the blend door broke a week or month later that's entirely on me. It was returned to me just as broken but I was lead to believe it was fine, which is why the decision was made to spend the money elsewhere. The whole process feels very dishonest or at the very least, they were not thorough in diagnosing the problem from the beginning. Edit: a 5 minute YouTube search on how to run a diagnostic for EATC issues in this vehicle, and error codes 024 and 025 were returned, which are for the blend door. The difference here is in saying you guys you tested it and everything worked, and it "could be" a blend door. Within 10 minutes of getting the vehicle home, I had confirmation that it was in fact the issue which was clearly diagnosed very easily at home. The first conversation was filled with what it could be, when a clear answer was available because the problem was never resolved, and the mechanic I trusted to provide an accurate diagnosis didn't do that correctly. This is why the initial diagnosis was either lazy or dishonest. Saying it works but it could be an issue down the road is one thing, and I'd happily accept all responsibility for that decision to authorize other repairs. Returning the car with the exact issue it was brought in with while a diagnostic would have easily confirmed the issue was present is either lazy or dishonest. https://m.youtube.com/watch?v=wSLjb8xh7Eg