In town wrapping up a business trip and found this hidden gem across from my hotel. Great…read moreselection of Cigars but even better customer service and conversation. If you are in El Paso be sure to stop in pick up sticks and sit back an enjoy in this gem. #PSSITA

Tobacco Tin is a great place to unwind and relax especially after a hard day. The staff is always…read morepleasant. Danilo was attentive to the needs of my friends and I and maintained clean cigar lounge. The cigars are the prices you will find in El Paso. CW

Outstanding selection and very customer oriented staff. The cigars were priced extremely well!read more

Everytime and I do mean everytime visiting this establishment it's always a super experience from…read morethe knowledge to suggestions from the staff to the patrons.

Absolutely LOVE THIS PLACE!!! And George Dieter smokeshop!!…read moreGreat selection, Always friendly & never make you feel rushed!! I go anywhere from 2-3 times a week sometimes more!! Area 51 one of my favorites!!!

Terrible return policy. If you buy a vaporizer from here, you BETTER love it, because unless the…read morething is broken out of the box(which is going to be hard given they open your product and test it in the store), they won't allow you to do a return, or exchange. I bought an AirisTech Viva, with a glass bubbler attachment kit, on the 23rd of December. The vape was $75, and the bubbler piece $15. Price seemed okay, but I did see two other AirisTech products that were a bit more expensive, but didn't offer the glass bubbler attachment kit, so I stuck with the $75 one. After taking it home and using it, I was a bit underwhelmed. The vape is fine. It's not great, it's not horrible, it's alright. I call up the shop on the 26th(day after Christmas) to see if I can exchange it for the most expensive AirisTech product, and I'll happily pay the difference. They apparently have a 2 week period for returns, of which I was 3 days into it. They have a receipt policy. I have the receipt. But because my vaporizer still works, they won't do a return or exchange. I don't even know if that is legal, but I know this is a place you will not want to shop at. DON'T MAKE THE MISTAKE I DID. SHOP ELSEWHERE.

"Barbara and the team were amazing! I was shopping for a special bottle of champagne for my…read moregraduation, and she took the time to explain the different tastes and flavor profiles to help me find the perfect one. She even walked around the store with me and helped me find everything I needed. The customer service was truly immaculate, and they made the whole experience feel special. I'll definitely be coming back!"

They always charged you more, pay attention to your products. Example when buying salad tomatoes…read moreand they charged me for Roma, that was more expensive. Service not to good.

Best prices on my brand of dip that I've seen anywhere. If you are near their location, stop by…read moreand stock up. You're not going to find a better deal in the local area.

Don't go here! Terrible service. Came in for a vape, I asked if I could get a discount and some guy…read morein the background said 5% with a review. So I looked for a vape, which two other gentlemen there were nice and tried to help but that other guy took over the sale acting very cold. Seemed to me like he was the owner perhaps but terrible service by him he didn't give me the discount at the end. So here's my honest review. Treat your customers good and they will be happy and gladly be back, treat them like you did and here you go.

From the owner: We like to keep a full selection of Cigarillos, Glass, Vapes and Smoking Supplies. Big and small,…read morewe got them all.

I asked for elf bar and the girl just kept saying those are elf bars , but they have a different…read morename brand . I did my research and elf bar changes names due to a legal matter. So the girl was just rude and not caring enough to explain to me why she was giving me a different name brand. I wouldn't come back because of her attitude .

I went to Herb N Legend 2 days ago and bought an esco bar, pink lemonade. The first day it was…read moreworking fine & later on started to taste burnt out... without me even hitting it various amounts of times. I came up to the shop today to see if I could exchange it for one that wasn't burnt but was told that "there are no exchanges nor discounts for vapes that have been faulty". This is the second time I've gotten a vape here & both times have had issues.

Really awful place with poor customer service. I bought three Ooze brand batteries from this place…read more They all broke. Thinking it was the quality of the battery by the third one, I bought the most expensive model. It broke and refused to recharge after one life cycle. When I took it to the shop, they refused to refund/replace it. Additionally, they give you advice that directly contravenes the website's instructions. From the Ooze battery website: "*USB Chargers must be used with Wall Plugs that are designed for USB Ports. Gaming devices, computers, and other electronics are not covered under warranty. " At the store, they tell you to only charge it using a gaming console, pc, or other non Wall Plug device USB port. Funny how they give bad advice and then refuse to replace your purchases after they break from following said advice. Bad store. Bad employees. Bad business. Avoid at all costs.