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    8 years ago

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    Thousand Oaks Insurance Agency - John Knowd, risk advisor

    Thousand Oaks Insurance Agency

    (53 reviews)

    After having our long-time Homeowners policy with AAA non-renewed (dropped abruptly would be a…read morebetter description), I was forced to begin shopping for homeowner policies for the first time in many years. Due to recent wildfire activity in Southern California, the insurance landscape has changed dramatically since the last time I shopped for Insurance - it's the Wild West out there! Learning the difference between Non-admitted carriers vs admitted carriers... Difference In Conditions Policies + California Fair Plan... Premiums 3 to 4 times higher than I have ever paid before, despite never having had a claim in 26 years... I made contact with and received quotes from four different alternatives, none of which seemed like the right choice for me and my family, nor did any of the insurance professionals I spoke to impress me... Until I stumbled upon John Knowd at Thousand Oaks Insurance! John returned my phone call within just a few hours - and over the course of the next few weeks, spent a great deal of time walking me through my options, making reasonable recommendations based on his experience and my property details. I never felt like "just another number" or as if I was being oversold. Quite the opposite in fact, I was left with a feeling that I was joining a team or a family, who had my best interest in mind, and who responded quickly to any question, comment or concern that I had along the way. While not the least expensive option I found, sometimes in life you just get what you pay for... And I found the coverage limits and premiums were fair - and most importantly, I am able to sleep well at night, knowing that I am adequately insured... Not to mention, that I have a principal like John who will be there every step of the way. Highly recommend... We have now bundled all of our Insurance needs with Thousand Oaks Insurance. Top notch Customer Service

    I was referred to them by a friend and from there I sent an email asking for a quote on a place…read morethat was just purchased. Natalie was fantastic and had sent a estimate that was presented in a small video which was fantastic because it was easy to understand. Her communication back-and-forth was on target and she has answered all my questions so far. I will definitely use them in the future for any Insurance needs!

    Josette Kreeger - Aflac

    Josette Kreeger - Aflac

    (2 reviews)

    My name is Kari and 10 years ago upon opening my salon Moxie I found Josette. I can't tell you how…read moregrateful I am for her. I had no idea I would need this insurance as much as I have when I signed up for it. There was many times when money was tight and I almost canceled and I am so so so glad I didn't. I've had a couple of injuries that required rest and healing as well as many doctors appointments, And every time I've called her for help she is right on it, helping me every step of the way, And delivers and then some ‍ I was shocked to see that I actuallyI got the money I did and it was direct deposited into my account. I know there's so many different insurances, If you are a hairstylist, self employed or rely on your physical well-being to work Please call Josette do this for yourself, She is a true blessing and will be a friend for life

    My name is Steve Yapp and I am the owner of PODS a Moving and Storage company. Over the years we…read morehave seen our medical insurance coverage change, not covering as much, not covering the things we wanted covered so we began to look at additional policies through Aflac - that is when I met Josette Kreeger and we signed up for coverage through Aflac in June 2015. Josette provided a non pressure presentation of the various coverages Aflac offers, met with each of our team members and helped them understand how the various coverages could work for them and we put a program in place. In 2019 I had several TIA strokes, thank goodness I had Aflac. Working with Josette I was able to provide the care and billing overview which in turn she walked me through the process to put in a claim and low and behold the coverages kicked in. Not only did she get well over $10,000 of expenses covered (that were not covered by my traditional medical insurance) - she actually worked with me and submitted other billing from medical episodes that I had had in 2016 and 2018 - all were covered. Bottom line, Josette is a partner that you can trust, never tries to upsell or oversell (which could be done easily with a complicated and often confusing insurance process), has met with our team yearly to walk them through their choices, sets the programs up, deals with billing and is always available whenever myself or my team have questions. My only regret is that we did not make this available when we first opened our doors back in 2005. I HIGHLY recommend Josette Kreeger with AFLAC!

    Colin Wilcox - autoinsurance - Updated October 2026

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