I hate the layout, organisation and size of this Coles. Ever since it changed from the original Bi-Lo, a long long time ago, I have never really gone back since. Also, there are 3 other Coles' ans 2 Woolies' withing about 5kms.
It's kind of a wacky L-shaped store with walled in the middle of the meat, and you have to do a full circle around the fruit and veg and deli to look at it.
The aisles don't seem as organised as other Coles stores, I find myself forever reading the unhelpful signs and wandering up and down looking for things where is thought they should be.
Getting things from the deli section always proves to be a hassle, with the number order system never in operation, the staff unfriendly and uninterested and the process quite drawn out.
On the good side, the rest of the staff are fine, just your usual checkout chicks and some older staff members. read more