I have been going there for years. Always very helpful, knowledgeable and friendly. I'm a hobby…read morecarpenter, but they always have time for me. First class service. Robert C

Strangely, and unexpectedly, the service here is amazing! I…read moresay that because at most normal hardware outlets (read 'B&Q') you are served by people who seem quite inept (sure there are many that are not). Always with a smile, always with a view to actually helping you. The people are knowledgeable and will even point you toward cheaper alternatives that will do the job you have in hand just as well as the product you initially came in for. Therein lies the best part of interacting with the staff here: they want to understand the job you are doing first, and then they will sort you out with the right product. I've bought a range of fence panels, treated wood for external construction, screws and bolts of different types and even had these delivered to my home address. Great quality and service from my arrival to product delivery. I happily travel that little extra distance to go here and get my stuff.

My partner called up the new site in Mark Road and she was really pleased with the service…read moreprovided. After many emails to confirm our exact requirements, we ordered 7 fence panels and received free delivery, on a Saturday!! The delivery was to kerb side only but that is expected and the quality of the panels was great. Will definitely be going back there again. Thanks to all at Mark Road and 3 counties