I took my boat to them for warranty repair and to have a fish finder installed. 3 weeks to get the…read morework done, but they are probably busy. They wanted to charge significantly more than they initially quoted for the fish finder work. After my complaining they reduced the labor. My biggest issue is when I got the boat home and took off the cover there was lots of fiberglass shavings at the helm and styrofoam pieces all over the place. The interior was filthy and there was lots of water in the bilge making me believe that they stored the boat in their yard with the cover off (I delivered it clean with the cover on). Not a professional operation in my opinion.

In March of 2025 my 2024 Lund Impact 1775 was at Lake Drive Marina for warranty work. The rear…read morecasting deck was installed tilted by the manufacturer. In an attempt to correct this problem, long self tapping screws were used. This caused an unsafe situation for myself and ruined the ice container. I took the boat back and the question to me was"do you even use this as an ice bucket". I had hoped their only concern was to return my boat to its original condition. I was told then they would order a new container; to date nothing has been done to rectify this. I have stopped in to the dealer twice and have called many times each with an answer that they will call me back but that has not happened. Due to heart issues I am on blood thinners and the screws that went into the rod area poised a safety concern for me because I bleed very easily. I did replace those screws with stainless steel bolts. They did remove the screw that ruined the ice container and installed a bolt so it could be used and water would not leak into the hull. My last conversation with Jaren (owners son) was on May 13, 2025. He was to find out the status and return my call. As of this post, still nothing! On a positive note, I love my boat and have found a dealership to service it.

Been using Dry Dock for years, absolutely LOVE IT! Great People, Great Service, Huge Accessories…read moreand Parts Dept. Highly recommend!!!

We have been blown away by Dry Dock. They were beyond helpful with our boat and lift purchase. The…read moreowner and sales rep Nate were beyond kind and flexible. We will continue to use them for any service or storage! Thanks guys!!!

This company is a joke. It was bought out by spoon fed spoiled brat who just use mama's money. It…read moreshows all the way down the line through the service and their sales. I bought a boat there two years ago. I've had nothing but trouble with that boat since the day I bought it it was brand new and cost $125,000. I went to trade it in because it's such a piece of crap and I didn't get even an answer back for 30Days. Then they wanted to cosign the boat and sell it for me and I just found out it's been sitting on their lot for 30 days and not even been listed for sale. Please save yourself the time and the headache do not use these people it will be an aggravation from day one

Service at this marina is not acceptable. I purchased a boat with them and due to problems wanted…read moreto consign with them to sell it. I just found out that during the best sale time for boats, mine has been sitting, unlisted, for a month. Dont waste your time, go somewhere else

Friendly, helpful service. Fast turnaround,I dropped it off a couple days before my appointment and…read moreit was done before I had scheduled the service. Affordable price and great work. They were also willing to work in my pre-2000 engine which nobody else was willing to do. It was just a simple carb tuning, but nobody else would touch it.

Not many places give the service that this place does. I was in need of a boat and went all over…read moreIndy at the Big boat dealers. I couldn't get waited on, offered trashed out boats, and even got laughed at because I wanted a 17' boat under $12,000. I went and visited Megan and John during the week. I was greeted and Megan showed me the exact boat I wanted. On top of that, it was half the price that i was looking to pay. They new the exact history of the boat. They did everything right. Even when I purchased the boat, John took the time after hours to take my family and I out on the lake in our new boat. He showed us everything we needed to know about the operation of the boat. They went above and beyond with us. This place has definitely earned all my future business. Thank You Megan, John, & Jim!!!

The crew at L&R Marine are all about customer service and good prices. The owner, Lavon Schlabach,…read moreeven took time out of his busy day to personally help us select the right boat seat for my wife's comfort. Our overall purchase experience was top notch, without any high pressure sales, just knowledgeable assistance to make sure we got the right boat for our needs. We received a good value for our trade-in, and literally saved thousands over larger dealers in Kalamazoo. We would highly recommend this business for a wonderful small-town buying experience!

HIGHLY RECOMMEND the awesome, responsive and incredibly knowledgeable staff at L&R Marine…read moreI have worked with Annette and Sam, Dan and Merv (or Murph) for an issue we had with our motor. They were so accommodating and helpful to our unique situation and were able to resolve the issue and have us back on the water in DAYS! It was fast, affordable, honest and trustworthy - huge thanks from Stone Lake Crew Sparrow/Duggan Family

Drove 45 minutes to look at a used boat that was on their website only to find out that the…read moremajority of what they advertise is no longer available. Then decide to purchase new but because they didn't want to stay after hours to do the financing they lost a sale. Apparently business is good enough they didn't need another 22k sale. The one "salesman/owner" was rude and condescending. Happily taking our business elsewhere.

Our experience buying a pontoon at West Lakes was outstanding. As a first time boat buyer, we had…read moremany questions and were somewhat clueless about all of the considerations we needed to take into account. Dan provided great advice on what features/capabilities we needed - and he certainly didn't try to sell us anything we didn't need. Additionally, when Jim dropped off the boat, he took a whole lot of time out in the rain to walk us through the boat operation. All in all, a great experience.

Purchased a '20 Crest 24' pontoon from Chris Rising at Devil's Lake Water Sports. This was an…read moreAWESOME experience. I am handicapped and in a wheelchair. Chris and Crest worked with me to design a boat that works with my mobility challenges. The delivery was flawless and the boat is awesome. It has an Easy Cover that works great and makes things very easy! Chris and his team were great to work with. If you are in the market for a new boat, I highly recommend them!

We bought a used pontoon from them in March 2019. Mechanic was our salesperson and assured us the…read moreboat and motor were good. They were great about storing it until the weather was spring like and we got it delivered as promised. The weather has not been great for boating this spring so we got it on the lake 2-3 times before we had a major motor problem. They are not stepping up to help us get it fixed. First they tell us we have to pay for the part we think it needs. Ten days later they tell us it probably can't be fixed before July 4th. Really? That is what we get after paying over $11,000 for a boat in Michigan that has only been driven less than a handful of times? Think twice before going here and get a clear warranty if you do. They may not be there when you need them.