Boat, 1999, pontoon io, would not start. Jeremy got service tech, same day, got parts in and boat…read morerunning in just a few days. between him, Jim, John, great service and time and reasonable. thanks! :)

This company is a joke. It was bought out by spoon fed spoiled brat who just use mama's money. It…read moreshows all the way down the line through the service and their sales. I bought a boat there two years ago. I've had nothing but trouble with that boat since the day I bought it it was brand new and cost $125,000. I went to trade it in because it's such a piece of crap and I didn't get even an answer back for 30Days. Then they wanted to cosign the boat and sell it for me and I just found out it's been sitting on their lot for 30 days and not even been listed for sale. Please save yourself the time and the headache do not use these people it will be an aggravation from day one

Our family has been camping at Manapogo Park for many years. When we decided to get a pontoon boat,…read morewe asked around and folks recommend Tracy and the Lake Pleasant Marine, so I went there and talked with them. Well, I ordered a new pontoon from them about five years ago and have been pleased with it and the services they provide ever since. They service it every year for me, winterizing it and storing so I don't need a trailer. They have fixed my propeller a couple of times from my bad habit of getting into the shallows and now raising my engine. Anyway, Tracy and his crew are great to work with...I recommend them. Steve Webster

I wish I could give this business lower ratings. I took my boat to another Marina after the…read morehorrible treatment I received as a customer but after this place "fixed' my boat for basically the same thing two other times and the repair couldn't even get me through a season, I took to a reputable marina for the same problem that I had in the past. They called me up shortly and told me that the impeller was improperly replaced and some components were out in backwards causing it to malfunction and overheat. This response didn't really surprise me. Even the bad customer service is now reinforced by shoddy craftsmanship. Stay clear of this marina unless you want to be treated badly and have work improperly performed.

always find their knowledge and service exceptional. serviced a boat I bought used that had a…read morecooling issue fixed 100% within 1/2 hour. recommended I have water pump during winterizing and it needed a new one. Bought a new boat a few years later and deal was not a sell me what they have ready deal they got the right boat ready for me quickly. Everyone was excellent. Other dealers around here assume you're just kicking tires I guess.

I took my boat to them for warranty repair and to have a fish finder installed. 3 weeks to get the…read morework done, but they are probably busy. They wanted to charge significantly more than they initially quoted for the fish finder work. After my complaining they reduced the labor. My biggest issue is when I got the boat home and took off the cover there was lots of fiberglass shavings at the helm and styrofoam pieces all over the place. The interior was filthy and there was lots of water in the bilge making me believe that they stored the boat in their yard with the cover off (I delivered it clean with the cover on). Not a professional operation in my opinion.

This company is the worst. We had problems with this company in 2011 when we ordered a dock for…read moreour lake house in IN. Frankly, we were surprised they were still in business but because they were, we thought we would give them another chance. I would avoid doing business with them. They will take your money, tell you what you want to hear and not deliver! Read the other reviews too. I worked primarily with the owner's son, Austin. First issue was they required 80% down because Austin said they needed that much to order the materials from the EZ dock distributor. (The EZ Dock distributor later told me they never require more than 50% down.) Austin said it would be 2 to 3 weeks to get the dock in but they would try to get it before July 4 th. Dock was ordered June 11 and three weeks was July 3. Even though the dock was ordered by my sister for her private lake in Ohio, I requested it ASAP because she was having a memorial July 4 at her lake for her husband who just died on May 27. Austin seemed empathetic and said he would do everything he could to get it in time. I checked almost every day with Austin to see the status of the dock. Every time I spoke with him he would tell me he was doing everything he could to get it in time. He told me part of it was coming from a distributor near Fort Wayne, IN and part of it was in Coldwater, MI. I asked about the parts from Coldwater and he replied they were ready but they don't like to pick them up before installation because they've had problems with theft. (interestedly, that is the same thing his father told us in 2011 when we ordered our dock from them.) On June 29, Austin said it was being shipped and hopefully would get there on July 1 so he could install it July 2. I asked him to call and find out when it would get here and call me with an update. He never did. So I called the EZ dock distributor in IN. I discovered they are the only Indiana distributor and they no longer do business with American Dock and Lift because they owe them money. When I told Austin that I called the IN EZ Dock distributor which is near Indianapolis and that there is no distributor near Fort Wayne. I demanded a refund for my sister. He got upset and accused me of threatening him and said he was calling the police. After we told him we contacted our attorney, he called his father and then wrote a check to my sister. (I waited to write this review to make sure the check didn't bounce.) On July 1, we called the Ohio EZ Dock distributor and explained the situation. They had the parts in stock and given the circumstances would install the dock on July 3 in time for the memorial. (They did not require anything down and yet drove over 100 miles to install the dock.) They came as promised and the dock is perfect. Furthermore, they told us this company should not have tried to install an EZ Dock from IN in OH. EZ Dock has specific distributors in each state and they do not go into another distributor's territory.

So, I needed my dock put in. Spent two weeks calling their numbers and no one would call me back…read more Finally drove up there and talked to them about coming out an outing my dock in. Then when they came out, the water is very high at my lake this year so we had to bring the dock in ten feet from where it usually goes. They said they would come back and bring some items to make it work. They sent me an invoice to install. After tax and installation I have $1,810.71. That includes new sockets and longer poles for out at the end because those 8' wont work. It also includes the sockets for where we were missing some. I went and bought two auger ends for 33 dollars and four hours and one very helpful neighbor we put it in ourselves. 1,800......really?????? What a ripoff. Never put a dock in before and did it myself. Will never use this business.

Doug and his crew at Wawasee Boat Co. are all great. They treat their customers extremely well. I…read morehave been going here since I was a kid. They are closed on Sundays (just a note for my fellow heathens who don't 'do' church).

We bought our first boat here yesterday. From purchase to putting it on a trailer for our trip…read morehome, they were amazing. They took so much time on the water with us and taught us how the boat works and how to get the boat onto the trailer. Then they replaced a taillight on the trailer for free. The price for the boat was more than fair and the service was amazing! We will be going back!

I have used Angola since 1998 to make mooring covers for my boat I never meet them in person, they…read moreare very helpful & friendly on the phone. they made the mooring cover from a pattern they had and it fits like a glove and It was ready in two weeks.

Last Spring I took swing covers in to have new ones made. They kept promising they would be done in…read more2 weeks. When they were done in SEPTEMBER!, two out of the three pieces were made wrong! I would not recommend them to anyone!