Thanks to the snow, I slid off the road on the edge of town. I called Black Stack at the…read morerecommendation of a person that stopped to check on me. The lady that answered the phone was friendly and understanding. She checked with her drivers and said one would be out to pull me out in about 30 minutes. The driver was friendly despite being very busy. He took great care in moving my car after explaining to me what his plan was. I'd definitely recommend Black Stack to anyone need road side help.

I have used their services twice and they gave an immediate response and have the best customer…read moreservice at a very economical rate.

I have never such good and compassionate service in my life. I had a blowout on my fifth wheel…read moretrailer, so I needed a tire changed. It turned out that the problem was far more complex than a simple blowout. Donald and his pal spent at least two hours explaining and fixing the brake problem that caused the blowout. As I tried to leave someone noticed that another tire was dragging. So I flagged down Donald again; and he spent at least another hour trying to fix a trailer brake that was totally messed-up because of the connection between the truck and trailer. Not only were they informative and competent; but they extremely determined to help me. They ended up escorting to a near by parking lot. I will never forget their totally selfless dedication to trying to help me. Pat Connolly 9/23/26

Had to have my car towed on the side of the interstate due to a flat tire. Joe at mountain west…read moretowing was amazing - they came quickly and helped to resolve a stressful situation. I would highly recommend him!

HORRIBLE!! I brought my car in for a full detail. Specifically asked the owner, if anything…read morevaluable would be safe and secure. She assured me ;YES!! On pick up, a $2500.00 pair of Swarovski binoculars was missing-obviously stolen by a worker there. She denied any responsibility. Never suggested she might file an insurance claim . Very poor on her part. Alan Shaw

I find more and more I am disappointed in services and products these days. I don't mind paying the…read moreadded money for high quality. Swiss detail exceeded all expectations. Excellent customer service, they took the time to show me the process and help me understand what they were doing. You pay for what you get, 100%. I'm planning on getting the other two vehicles done as well. Lastly, it's been about a month and the ceramic coating seems to be holding up strong. As you can tell, highly recommend this place!

They fixed my tire for free! !!!!!!!!!!!!!!!!…read more !!!!!!!!!! Very nice !!!!!!

We were traveling to Glacier National Park and the check engine light came on indicating a bad O2…read moresensor. They were able to repair it with very short notice. They were honest and fair with the cost of the repair. Very friendly. I have an automotive service background and I highly recommend this shop. Good job Kolar Tire (formerly Eagle Tire)!

Prompt, professional, and fair service. I got my vehicle stuck in some loose dirt. They got me out…read morewithout any trouble at all. Highly recommended.

I highly recommend Eric at Glass by Image! Super kind, professional, quick and AFFORDABLE. He…read morewas way more affordable than the other places in town AND he came TO MY HOUSE! He was right on time and replaced my windshield in an hour. Reliable, Affordable, Professional, Efficient. This company gets 5 stars from me! Great experience.

Eric was incredibly helpful and did a great job. Another company quoted me over $320 to fix a…read moresimple seal. I called Eric for an estimate and he came to my office the same day. He repaired the minor problem on site and did not overcharge me. He definitely gained a repeat customer, and I would highly recommend him.

I have a 2010 Mercedes Sprinter Van that flat out Rocks! Recently the Mercedes warranty on the van…read moreexpired in perfect time so the power steering fluid leaking all over the place wouldn't be covered under warranty. Mercedes of Billing said the van needed a new power steering line and that would cost $550! I decided to balk at their fix and find someone (rare) in Bozeman that would work on these "unordinary" diesel vehicles. Bill at M & W repair said he would have a mechanic take a look and see what could be done. This place is OLD SCHOOL Montana.....Like before Bozeman became Bozangeles. Get it strait that you are not a "special flower" when you are there. They are there to fix your diesel rig, thats it! No Espresso while you wait. If you are nice, they will be nice. Within 20 minutes or so the mechanic (wish I could remember his name) came back to me and wanted to show me the problem. He brought me back to my rig through a mixture of Big Rigs, pickups, an ambulance and some old school welders, vises, hoses, mixed with state of the art diagnostic pods that looked like they belong in a surgical suite, pretty surreal. He got a me a creeper to lay on so we could look under the engine....Basically he showed me why he thought the brake line was not bad, by evidence that the leak was coming from above the press fitting at the top of the line. He explained the pressures of the various power steering lines and susceptibility of them leaking under engine power, and all he had to do was tighten them up. He recited from memory....got a 1/4 turn here, full turn there, 1/2 turn there. With the engine running, there were no leaking in the high pressure lines. This was a simple fix for sure, but M & W could have done what Mercedes of Billings wanted to do and charge $550 for a new line without trying to clean, troubleshoot, tighten bolts/clamps and explain their thoughts! Hats off M&W Repair!

UPDATE: If you can…read moretolerate moderate customer service and prices that range from moderate to high, this might be the shop for you. While not overly hospitable the mechanics working in the shop WILL SURELY fix your truck up. You might end up calling for updates as they in my case were not forthcoming on info, but again I do trust them to fix the issue. Be sure to communicate to them that you need to authorize any additional expense if your concerned with the costs at all. For the actual quality of repairs alone and for absolutely NO other reason I increased the rating by one star. --------------------------------------------------------------------------------------------------- I have used M&W now for a year (with two trucks) and I will share my experiences with you for that time period. Initial appointment was ok, these folks are not overtly friendly. Theres' a woman that answers/screens the calls and runs the front desk/payments. Then There's Bill who runs the service department toward the back. Again neither of which are particularly friendly, but not overtly rude either just seemingly indifferent. Over the course of the year they performed the following and more: oil changes, fuel filter changes, suspension repairs, electrical work, re-placed hubs and hub bearings, lube chassis, replaced alternators, inspected and serviced transfer cases, tranny servicing, install tranny coolers and lots more. But this is to give you an idea of how many times we used these folks for our vehicles. So over the course of these repairs I started to notice a few problems. For instance we had an alternator go out in one of our trucks, no problem. I keep a spare at home, so I just dropped in the spare (took me less than thirty minutes start to finish). I Hung onto the bad one as I figured rebuilding it may be cheaper than a new one. So I swing by M&W with the truck and the bad alt, asking them if they can either rebuild it or order a new one for me. They say no problem and come look into the truck, take part numbers, take the bad alt and say they'll give me a call. I instructed them to order a new alt if its cheaper than the rebuild. So several days later after having to call twice to follow up. They finally get back to us saying that it will only be $140.00 to buy a new alt and that's cheaper than a rebuild. So we give them the go ahead to order the new model and toss the bad alt. Plot thickens, when we arrive to pick up the truck/receive the bill. I notice the cost of the alt is not $140.00 its now $240.00 something!!! I ask Bill what happened, He says flatly that he did quote us $140.00 but realized it wasn't the correct alt. so went ahead and ordered the correct alt at over a 60% increase without even calling to let us know or ask if that's okay with us. So now at this point I could have had the bad alt rebuilt for less or ordered a correct replacement off the Internet for less money. Telling Bill all of this he didn't seem to care at all or even explain anything further as to why they operated like this. Just silence, no apology for the oversight, NOTHING. At this point a simple apology would have gone a long way. It would have instilled confidence in me and I wouldn't have ever mentioned it again or been upset. Accidents happen and we all forget something once in awhile right? To make matters worse they charged me an hour of labor to put in the alternator ($85.00)! I then asked why it took so long to replace, it's literally three bolts and three wires to get the alt replaced. This is a very simple job to complete and test the alt. Bill replied "oh well we had to disconnect the battery and test it once installed" as if that doubled the time. Needless to say I was quite disappointed. I have completed this repair before and it's absolutely not an hours job on this particular vehicle. It appeared to be that they couldn't care less when brought to their attention. The two issues listed above are very unsettling as at the same time they were completing additional repairs and upgrades. Like install mile marker premium hubs, tranny cooler, also some electrical work on lights, turn signal, etc. Now I'm very concerned that all/some of the parts and labor I just paid for were over priced and over quoted! I don't complete tons or projects on the truck and as such can't say if installing hubs takes as long as they say it does (for example). But I no longer trust them to quote me accurate parts or labor time anymore. All said they will absolutely repair whatever you take in to them I have no doubt. It's just how much you end up paying and how long you wait for it, because it might be significantly more expensive and you won't know until you get the bill!

I recently purchased a used truck with an interior that had been seriously neglected - or should I…read moresay abused. Grime. Everything had a film of lord-knows-what. The seats, the carpets, the headliner and even the knobs on the dash - grime. Ashley called when they had a cancellation and fit my dirty drive in. They put their professional grade know-how and equipment to work... my oh my. Not only do I not have to change my clothes after sitting in it, it's looks, smells and feels clean. Not perfume-clean but fresh clean too. Wow. What a transformation!

AMAZING customer service and quality of work. My car looks brand new inside! I have a two year old…read moreAND yellow lab and there isn't a goldfish crumb or dog hair in sight. Every nook and cranny shines. I am floored by their expertise in their field. Can't recommend enough!