They are very quick, friendly and HONEST. They do not charge you for items that are not needed. The…read moreowner David is a great guy, I have been using them for 8 or 9 years now. They are the best hands down!!!!

I called this company because my central air conditioner was not cooling properly. The technician…read moresaid the refrigerant had frozen and immediately claimed there was a refrigerant leak. However, he could not show me where the leak was or provide any evidence that one actually existed. Instead, he told me the entire system needed to be replaced. He also said the unit would only work in fan mode because of the refrigerant issue and claimed that the water in the metal drain pan was caused by the problem. His solution was to sell me a new central air conditioning system for almost $9,500. He even wanted to reuse the existing copper lines and evaporator without offering any warranty. The truth is that there was no refrigerant leak. I reset the system myself, turned it back on, and it has been working normally for the past three days without any problems. This experience left me very disappointed. It seemed like the technician was more interested in selling an expensive new system than properly diagnosing the issue. He never proved there was a leak. To make matters worse, he did not even bring a ladder. As the customer, I had to keep handing him my own ladder. He used a vacuum to remove the water from the metal drain pan but left water all over my floor, and I had to clean up the mess myself after he left. A reputable company should have technicians who are properly trained, professional, and able to support their diagnoses with evidence. Customers deserve honest inspections, accurate explanations, and ethical service--not expensive recommendations that cannot be justified. Based on my experience, I cannot recommend this company.

I've had Long's AC out on a few different occasions, and none of the repairs were inexpensive by…read moreany means. One of the more recent repair recommendations was close to $1,800, which made me pause. I decided to get a second opinion, and was offered a much simpler solution--adding a second cold air return--which resolved the issue and actually improved system efficiency for around $400 total. My takeaway isn't just about Long's, but HVAC work in general. Always get two to three bids, especially for air conditioning. I've had multiple companies work on the same house, and it still wasn't running correctly until a simpler, more experienced solution was applied. You don't want inexperienced technicians guessing or experimenting on your system. You want someone knowledgeable who's been doing this work for a long time. Ask questions, challenge repair recommendations, and require that they put it in writing that they've correctly diagnosed the issue and that the repair will fix the problem. There's no reason you can't ask for that before approving the work.

Today I had a 24kw whole house generator installed by Long's a/c…read more Six men got here by 7:45 am and where gone before 11 am. They worked quickly, neatly and efficiently as a team. I was very pleased with their work and would highly recommend them to everyone.

Very happy with our new air conditioner and the 2 young men who installed it for us. They were…read morethorough, efficient and knowledgeable. We didn't "break" the bank with this Carrier brand A/C. Wonderful to have a cool home again. Highly recommend John Palmer Electric.

They charged $100 to come out to diagnose and give an estimate on a pool heater problem. (Did not…read moreoffer to have that $100 applied to the repair.) A part was needed and they left with our understanding that they would order the part and get back to us when it was in. We never heard from them again. That was a quick $100 for them.

Called the 24 hour service phone number at 8pm and spoke with their after hours call service…read morebecause my mother in laws a/c will not turn on. They took my information and said they'd call One-Hour for them to call me directly. Waited an hour and still no call back. I called the after hours call service again and was told they'd call One Hour again. It is now 11:30 pm and they have still not called me back. If you're not even going to return phone calls, remove the "24/7" from your business advertisement UPDATE: It's now almost 11pm (24 hours later) and still no call from this company.

I called and talked to Stephanie asked for a estimate on putting mini-splits in 4 of my small…read moreapartments. They gave me a fantastic deal so I had them installed (they also helped me get them financed). The installer was JR he was so professional and showed he was very knowledgeable. The office manager, Stephanie, was very nice and patient with me as I called her quite often with questions before I accepted their estimate. My tenants LOVE the new Mini-split a/c's. Thank you so much Whitmire Family for the great job and price !! I have 3 more apartments with OLD central a/c units(1 Ton units) ... when I get these mini-splits paid off .....will be calling you again for estimates on 1 ton units !! Again Thank you so much !!! Deede Mavity Sebring, FL 33870

What a refreshing change from their larger competition in Avon Park . Our 3-year-old air…read moreconditioner has required multiple service calls due to a faulty drain line. The competition came out several times last year , charges a lot of money and still the failures continued . These guys came out on time , rehung the drain line so it actually sloped down and charge this only 125 for the service call . I would recommend them over other providers in the area .

This has to be the most disorganized company I have ever dealt with. They came to my home 5 times…read moreto service a 4 year old unit (which I bought from them, still under warranty). Every time they billed me for a service call. They make appointments to come to your home, and never show; they hire anyone to fill an employment void, and don't honor warranties. This is a prime example of a business growing too quickly and lacking the proper training for its staff. I once liked this company; because they cared about their customers. Not any more.

Excellent service, fast response time and affordable rates. Professional and courteous service…read more Went above and beyond to make sure my ac was back up and running. Replaced thermostat and parts, added Freon and did a thorough cleaning of coils and outside unit. I would highly recommend Florida Air Conditioning Solutions

From the owner: We take pride in our work and we want your business because we are going to treat you like family. read more