My favorite flavor from Cold Stone is the cake batter. Super delicious. This establishment is small that has indoor and outdoor seating. The place looks clean with great selection of custom made ice cream. Nice little spot to chill out when you have a sweet tooth. read more

Cold Stone Creamery - Birthday Cake with marshmallows, rainbow sprinkles, and cookies dough - Ice Cream & Frozen Yogurt Near Me - Miami, Florida

The best ice cream in town! Everyone is so welcoming and willing to assist you with your choices! I love coming here because is quiet and the ambiance is that of " we are glad you came" really nice people here! read more

Cold Stone Creamery - Dulce de leche with fudge and chocolate chips - Ice Cream & Frozen Yogurt Near Me - Miami, Florida

This please is insaneeeeeee. Yes, their customer service is the best I ever had. So welcoming and fast. I visited the location August 3rd 2025 at 5:12 pm. I hope those nice people received a raise because they are doing an amazing job. Thank you for your smiles. read more

Should be called a "to go" store. There is no where to sit to eat your melting ice cream. Not even a bench out front. Just your car like a slob. read more

I've been a loyal DQ peanut butter cup blizzard kind of guy but Cold Stone has a new flavor in town! Cold Stone...you had me at "peanut butter cup awesome sauce" and yes the name says it all...it is awesome :) this is by far my favorite flavor. I used to get the other peanut butter cup flavor at Cold Stone but that doesn't even compare to the new flavor! 'll be back soon to try the new peanut butter cup (6-pack). read more

Cold Stone Creamery - I'll be back to try these! - Ice Cream & Frozen Yogurt Near Me - Miami, Florida

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I was there yesterday around 12 pm waited for a good 15 min and no worker would come out. The place was clearly open I even yelled out to see if anyone would hear me but no reply. I am 6 months pregnant and had a very big craving I was highly disappointed. As I make my way out of the store into my car I see the girl come out almost like she was waiting for me to leave. Anyways I went back into the store because like I said I had a big craving. The employee couldn't stop texting the entire time and then proceeded to answer a call and letting the person know she would call them right back which in returned made me feel super rushed. read more

Consistently great service and quality is never a question. Give a tip and get a song in return, besides it's the nice thing to do for these kids working hard. read more

Only getting two stars because I like the ice cream. The service however considering we are in the middle of a pandemic sucks. After having difficulty with trying to place an order via the cold stone app and the cold stone website and showing it to the young lady. The young lady asked me to place the order on Uber eats which was a whole $6 more had the app and website worked. I think the store and owners of this franchise should be understanding if I'm physically there showing them I am unable to place the order to take my order while I'm there standing at the door. Rather than ask me to pay an extra $6 on Uber eats. And the way I was spoken to was like as if I was stupid and didn't know what I was doing. Which was unappreciated. Also Uber eats doesn't have all the mix ins- I was ordering a "mine" with cake batter ice cream but no option for mix ins. Even if I got a "gotta have it" there's no option for cherry pie filling. PS I used to work for cold stone when I was 15 and it was all about customer service and helping the customer. So expected it to continue that way but it seems times have changed. read more

I happened to go to my local publix today and saw this beautiful sign up! Omg I'm so excited ... I love coldstome and the fact that someone brought this to the Redlands I could not be Happier... definitely going either tonight or tomorrow to welcome them to the neighborhood and making my Sunday a little more sweeter. Ok we finally came to coldstone !!! And to make it even more special I used yelp to order and I'm officially the 1 to place an order on line! Thank you coldstone for this option via yelp and for my order that was done on precise time!!!' read more

Cold Stone Creamery - Our first online order woohoooo !!! - Ice Cream & Frozen Yogurt Near Me - Miami, Florida

Every time I come here everyone that works here is just so awesome :) Great attitude, service and overall nice place to take the kids for dinner. read more

Friendly and helpful staff. Super happy with my custom birthday cake order. They were very flexible with my request and the cake was delicious! read more

Cold Stone Creamery - Birthday cake - Ice Cream & Frozen Yogurt Near Me - Miami, Florida

I'm all about the service and this place is for sure one of the best cold stones I've been to. I went on a Sunday at 7:30pm and it was extremely packed, however that didn't stop the employees for doing a great job. The line went by super quick, the employees were very sweet and attentive. They did their occasional singing (rare at other locations) and made sure every person in there was taken care of. The ice cream was delicious but that's a given! Cold stone has one of the best ice creams all around but if you don't like super sweet ice cream stick to frozen yogurt lol. I always get the chocolate ice cream with brownie mixed in on a waffle bowl and can't miss the whip cream on top! The location is also very clean and fully stocked!! read more

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Basic chain of ice cream. Crew is friendly and extremely young so expect fulanita and fulanito to be talking about twitter and high schools stuff, other than that they are fast and serve with a smile. Place is always clean and peaceful to enjoy a 3 star ice cream in peace. This definitely better location than pinecrest and 8th street. read more

Excellent service with with a smile and excellent treats! Very few dining establishments pay this kind of close attention to detail and really show that they care about great customer service! Thank you again wonderful customer service experience! read more

Cold Stone has been my go-to ice-cream place for years until earlier today... I decided to go to my favorite ice cream place in hopes to get my usual. Eager to eat it I pay and quickly run towards my car so I can eat my sweet sweet ice-cream. Until I locked eyes with the most horrid topping you could ever have on an ice-cream. A BUG. Despaired I went back into the store to see if the manager on duty would give me a refund. But he REFUSED and said it was just a chocolate chip?!?! I think his name is Richy , Reese, Rick? One of those. ANYWAY this man had so much sass and just wouldn't help me out. Never coming back to this cold stone ever AGAIN. read more

Love their ice cream cakes and ice cream cupcakes. They are not only delicious but a hit with all of our guests at every party. I just wish they had more locations for pick up. read more

I must admit that during these times, ANY server would be overworked and rude to their clientele, but these ladies truly have a great personality and heart. All three times that I have ordered from there since the COVID my orders have been done correctly and they have greeted me with nothing but a smile. They truly deserve a medal. Thank you guys so much! read more

I always pop in here after getting a haircut nearby. If you are feeling daring, get a chocolate milkshake with Reese's and Coconut flakes. Not too smooth, not too chunky. Just right! The staff is always accommodating when you have a weird request or looking to try something new! read more

I was in the area and stopped in at this cold stone. The staff is super friendly and seem to be having a good time working there. What impressed me the most was the cleanliness. They have the most spotless public bathroom I have ever come across! Makes me feel confident that the food I am eating there is clean. They also had no problem accommodating my preferences in my order. I had the sweet and salty twist, which was delish! I will DEFINITELY be coming here again, even if it's out of the way. I am one happy customer. read more

Great customer service, very clean establishment!! Icecream is delicious of course!! Fun staff - they sing these cool little songs when you give them tips! You never know what song you're gonna get but it's super cute! read more

I am so happy they finally opened a Cold Stone close to me! The staff was all very friendly and helpful. When I went in it was a full house but the staff moved people through very efficiently. I'm very impressed. As always the ice cream was great! read more

Great quick service everytime, even to the last minute! They never failed to make the customers happy!

Ordered from here on ubereats and they did not add the topping that I paid for, did not give me the dipped waffle cone that I paid for, ice cream was not mixed. Whatever lazy person put my ice cream together should be fired. read more

I went here on Labor day , happens to be I got there to early but an employee im guessing it was the manager was kind enough to let me in and buy a cake .. This place is so clean and everyone is friendly! read more