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Cold Stone Creamery

3.5 (20 reviews)
Closed • 12:00 pm - 10:00 PM

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Ask the Community - Cold Stone Creamery

Review Highlights - Cold Stone Creamery

“They have cake batter ice cream, it tastes just like cake batter!”

Mentioned in 2 reviews

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Whipped Bakery - Cake we wanted

Whipped Bakery

2.9(57 reviews)
3.6 mi
•$

Finally! A bakery which has excellent customer service AND excellent baked goods! Other bakeries…read moreboast "old world recipes", too, but too much butter doesn't make it better. I ordered a German Chocolate signature cake and it was beyond delicious! The cake itself was moist and flavorful and the icing was perfect. It wasn't too sweet and was noticeably made from fresh ingredients. I never refuse a piece of cake, so from experience I can say that this German Chocolate cake was the most authentic you'll find in the greater Lansing area. The staff is very professional, helpful, and pleasant. They delivered the cake to my front door at no extra charge and took precautions such as a "no contact delivery." Their prices are reasonable, and moreover, less expensive than their competitors.

***Updated Hours later***…read more They brought it back ***Updated literally the next day*** In the companies last ditch effort to control the narrative and avoid any logical complaint they have taken down their review section on their facebook page. The only place to get any info on this company is external sites such as google or yelp. This company doesnt have a BBB site so i have requested to make one via bbb.org to add an additional source so people dont get duped by Whipped Bakery's practice of deleting complaints. This company has tried to smear customers on their facebook page, deletes all reviews that are negative and even blocks accounts on facebook to prevent any kindve negative review. They have crossed a line with the community and are getting farther from getting any sort of respect back. This company in my opinion doesnt deserve business of hard working citizens, not after how i have seen how they conduct said business. ***End of updated section*** Avoid this place in regards to events and poor customer service. Between the staff being extremely unhelpful to an owner that is brazen and rude enough to try and over charge on a kids 5th birthday this isnt a place to do any event with kids of any age. Was advertised on facebook for a great place to do a kid birthday but thats far from truth. The staff was unpleasant - not as in they were extremely rude in the yelling manor but more of the crowd that never smiles and doesnt appreciate life. Doesnt introduce themselves, never gets involved and has a feeling of not wanting to be there. As a crowd that has small children every parent pitched in to clean up and help setup. The space was extremely small and even when told how many people were going to be there nothing was mentioned about how they dont have the seating to accommodate all (total of 8 children and 5 adults) - 6 seats for that crowd, I would think at least get enough for the kids - or better yet - explain to your customer prior that they would have to bring their own seats would be wise in my opinion. This was booked 30+ days in advance. We didnt complain about this when we arrived or left, its something i thought i would add just in case someone likes to deal with these kindve situations even after reading a detailed review. Lets move onto desert. Taste wise, ill give credit where credit is due - not bad, TBH had better for the price but thats not the point. The main point is that when making a unicorn cake whipped bakery missed the mark, even having a very well inspiration photo that isnt over the top. Well, I cant tell if they were purposely slapping us in the face or if it was i giant artistic mistake. After speaking to the manager/owner - im feeling it was both. To explain the major issue - they cant do a unicorn's horn at all... or ears... If you cant do it - please state that before hand instead of trying and making it look like something you would buy from an 'adult super market', if ya know what i mean. Moving onto price. The business was paid a $75 deposit, then prior to the event paid $187 for a cake and cupcakes ($135 for the cake, $42 for 24 cupcakes) after the event we paid the remaining balance for time/space of their floor ($75) and shakes made for everyone ($31 total, $10 for the b-day kid and $3 for the remaining 7 kids) bringing our end checkout $108 and change after taxes - where the issue comes in with price is the owner tried to have her lovely staff charge us ~$170 instead of $108. We had all the receipts to show what was needed to be paid/been paid and was explained to them what was going on but that is when things went real south. After having to listen to the owner huff and puff their stuff on the phone we thought that was the end of it. Unfortunately the owner then took it upon themselves to smear us on facebook. Saying we left things a mess and didn't pay our bill. When rebutted on their comments with class (no yelling, no name calling or being spiteful) comments would be deleted and accounts banned from their page only leaving the handful of praise comments that have no clue of the situation - and now cant be educated on the situation. When someone treats customers of their own community like this it screams volumes at the horrible person they have, and are, continuing to become. To go into detail about the mess - we had 2 out of 50 balloons pop, 1 was a small filled confetti balloon and the other wasn't filled. We picked up what we could and a small amount of confetti was left (all on the floor, none on products/counter tops) . Not done though, again credit where credit is due - we left a balloon group (about, 10 balloons). Now, this was an accident because we were so taken aback on how the staff treated us it was just forgotten - i guess you can say we wanted to get out of that horrible experience and never go back but in our haste forgot a handful of blown up balloons. To be smeared over that is completely unacceptable.

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Whipped Bakery - Our delicious and beautiful wedding cake!

Our delicious and beautiful wedding cake!

Whipped Bakery - Chocolate dream - has chocolate ganache in the frosting.

Chocolate dream - has chocolate ganache in the frosting.

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Insomnia Cookies - Deluxe Chocolate Peanut Butter Cup

Insomnia Cookies

3.3(81 reviews)
0.3 mi
•$

We decided to skip dessert at Jolly Pumpkin because we wanted to get some cookies! That is where…read moreInsomnia Cookies comes into play. Insomnia Cookie is pretty much, order and take it home if it can make it that far. You can eat inside as it has a little area to eat. They serve ice cream as well! We noticed they had Gluten Free cookies and verified the ingredients. Also, they gave us details on how they cook and handle the cookies. So we were confident in ordering the gluten free cookies. I ordered the Deluxe Peanut Butter Cup Cookie. The warm cookie was delicious walking in the cold back to the hotel. This is a normal go to when we visit Michigan State and now that they serve Gluten Free Cookies that we can have.

Insomnia Cookies is currently running a promotion where 2023 graduates can get a 6 pack of classic…read morecookies with a purchase of $5 or more through June 18th, 2023. I ordered a customizable loaded brownie with cream cheese frosting and cookie dough bites. It was very filling! I would like to try the brookie version next time. My favorite cookie from the pack was the snickerdoodle one. The cookies are served warm. It's hard to eat just one LOL. There isn't any indoor seating, but there are a few outdoor tables. There is also free 15 minute parking in the lot directly across the street if you're wanting to pick some up quick to take home!

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Insomnia Cookies - Salted Caramel

Salted Caramel

Insomnia Cookies - Loaded Brownie with cream cheese frosting and cookie dough bites

Loaded Brownie with cream cheese frosting and cookie dough bites

Insomnia Cookies - Ice cream

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Ice cream

Cold Stone Creamery - icecream - Updated October 2026

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