Our family did the French Broad Whitewater rafting trip. We had a great time. Our guide Mason was…read morefantastic and our trip leader Emma was very attentive and organized. We were lucky the water was up and the weather was nice. If your kids can swim and are 10 and up this is a terrific family outing to go on. Our group ranged in age from 10 to 71 and everyone loved it!

The Outpost is in a great location along the French Broad River. Easily accessible by bike along…read morethe well-maintained bike path but parking is limited. Not much shade and the grounds get muddy when it rains. Food trucks and beer tents are available during scheduled events. We attended during the inaugural 'AVLFest' and were happy to finally visit this space. We'll certainly go again when it's dry and with chairs and sun umbrella - or after dusk. It really is a great space with loads of opportunity.

Booked tickets online ahead of time…read more Parking was easy and they tried to get your groups/multiple cars in the same area. Very organized and we had a great time!

I was very dissatisfied with this company. I have been a customer for the past six years, and this…read moreexperience was nothing like what I've come to expect. This year, I arrived about 10 minutes late due to a wreck/traffic accident that was completely out of my control. Despite the circumstances, they were unwilling to work with me or offer any accommodation. The staff was rude, dismissive, and showed no understanding of the situation, even though there were very few people waiting in line at the time. After being a loyal customer for so many years, I expected much better customer service. Unfortunately, this is not the company I remember. Instead, I would recommend Beer City Tubing. They are compassionate, understanding, and willing to work with their customers when unexpected situations arise. Based on my recent experience, I would choose them over this company in the future.

Excellent place for white water rafting for the family! Been here every year since 2019 and a few…read moreyears back. I usually come every summer and the owners are super nice and accommodating. There is a mini store inside perfect for last minute needs like water, drinks, snacks, t shirts, gears, sunscreen, hats. Great for souvenirs! Definitely recommend!

They really know their stuff about river rafting. We took the young children for a day of exciting…read moreriver rafting and it did not disappoint. They provided everything including instructions and directions. The children thoroughly enjoyed the rafting. I highly recommend this group for your river rafting experience.

Such a fun time! This is my second time rafting down the French Broad River with Blue Heron and…read moreboth times have been a blast. The guides are knowledgeable, engaging, and they make you feel very safe. The total time in the water was around 5 hours with a lunch break on a pretty rocky side of the river. Prices were very reasonable for the photos at the end. Highly recommended experience.

Very focused on safety and good overview. Felt comfortable with Wags' safety overview. Our guide…read morewas a little less experienced, which got us stuck a few times, but that added to the excitement of an overall pretty easy ride. Nice scenery and felt comfortable the entire time. Kids loved jumping off a rock and into the river. Would recommend for those looking for a not-too-crazy adventure.

Absolute class, great food surrounded by people who care. We had the steak, it was cooked to…read moreperfection. Magical place and cannot wait to go back.

Loved our stay here. Recently underwent renovations and joined the luxury chain Relais and Chateau…read more We stayed in the Haywood cabin which was perfect for our group of 5. Two king bedrooms with en suite bathrooms, porches, living area with pull out couch, and fireplace. Modern decor and comfy touches throughout like the heated floors in the bathroom. We also had an amazing view of the mountains. We had the pleasure of trying all the menus at Switchback Restaurant - breakfast, brunch, and dinner. Food was local and tasty. Vibe was lodge chic. Took advantage of the hiking trails as well. Did the Salamander Falls and Meadow trails. Great scenery and went right past the pasture with horses, which were so sweet. Most importantly, the staff were all incredible. Everyone was pleasant and accommodating. They made it so easy to communicate requests both before and during our stay. Thanks for a great time!

if you're looking for a beautiful, peaceful trail ride in the Smokies, this is your spot! We booked…read moreabout 24hrs in advance and for the first hour had 1 other couple with us, but the second was just us. Our tour guide Liz was AWESOME! She told us so many cool stories about the area, and helped us improve our riding skills. Highly recommend the 2 hour ride!

Had a phenomenal experience on the trails! As an avid horseman, the guides were very informative…read moreand professional + dedicated to their work and these horses. I would HIGHLY RECOMMEND the 2 hour or 3 hour ride. It's an experience like no other. I did the 2hr ride and the time went by at a perfect pace. I met some cool people too! I would 100% ride their trail again!

Lovely place to walk around the lake in the evening before sunset. Dog friendly path.read more

The atmosphere is polite & friendly, but communication is not their forte, and a number of our…read morepre-arrival questions were not answered accurately. The lake is lovely and the fireworks were stunning! The Bluegrass Concert was quite good. However, make sure you get an exact quote of everything you will be paying for! The advertised all inclusive $579 "4th of July Package" with many events, attractions and free meals actually cost over $1100! The ad was opaque enough as to seem, in hindsight, deceptive. We did not add anything extra, but the undeclared hidden costs included: occupancy tax, room tax, food tax, ticket tax and daily 18% service fee for the FREE breakfast buffet. Whether the opaqueness was intentional or a major oversight, I cannot say, but buyer beware! FYI: Our room was fine, but was never cleaned in our 4-day stay, which did not bother us, but you may feel otherwise). I inquired ahead of time as to GF options and was assured that the kitchen is sensitive to food issues and offers plenty of GF options. Not true. The free hot breakfast was fine, but had no variety day to day. They ran out of coffee repeatedly (long wait for more), the baked goods looked yummy, but no GF options. The young people working the buffet were the only exception to the otherwise very pleasant staff. They appeared to hate their job. The "Southern B-B-Q" dinner featured hamburgers and limited uninspired sides (no GF). The "picnic lunch" was mediocre, with a very long wait to get a hamburger. A few more bits of info: Parking near the Terrace hotel was woefully inadequate. The elevators broke down at least 3 different times due to "over heating", so climbing stairs to the 6th floor was an issue. The ice machine on our floor remained broken for our entire stay. The weather was beastly hot (obviously not their fault). The extra activites (kayaks, paddle boards, Swan boats) were all for an unadvertized fee. The swimming pool had an occupancy limit and was at capacity, so you had to wait until people left to be able to enter the fenced pool area. The mini golf was free - and was also tiny and in the worst condition of any I have ever seen. The wooden sides of the boxes were literally crumbling apart, and the "green" had large wrinkles and ridges creating an extra challenge. Not surpirsingly, there was no waiting line to play. BTW, our non-lake-view room faced a mass of unkempt bushes and weeds. The "lake view", for which we could have paid extra, had an expansive view of the black flat roof of the level below with the lake in the distance. (Save your money - you can sit in the comfortable lounge and view the lake). Lastly, our 7.5 hour drive took 11 hours both ways (trying each of the only 2 options we had). Few routes will take you to the lake, and damage from Hurricane Helene has significantly impacted travel in that area, so depending on where you live, you may be in for a rough time reaching your destination. If you don't mind the drive, don't care much about food options and quality, and are content to simply sit outside and admire the lake, this may be a good place for you. We will not be back.

I'm going to go ahead and give this business five stars but really I should give them 4 stars or…read more4.5 stars! I had a great time at this place. The staff is great! They are organized and very good at keeping guests safe and giving instructions on how to safely and properly throw your axes. The only thing I would say in a negative light is that the parking lot is too small and it's a little pricey. It cost us $25 per person for just one hour of axe throwing! It would be better to rent by the lane as we had three people at each lane! So it was about $70 a lane for an hour!

My best friend and I went Sunday and had the best time!!! Online reservations were very easy! Nice…read moreand easy location with parking! Wide variety of beers and other beverages! The music could have been better but I guess each to their own! The staff was very friendly and helpful with teaching me how to throw AND making sure that I could throw the axe so I just didn't think I had wasted my money! I will be going here again and again!