Bernie and Tyler from Lake Anna Plumbing saved the day for us. They are wonderful. I highly…read morerecommend them. Courteous, professional and they go above and beyond to make sure you are taken care of. We had a terrible time with our septic, and they saved the day. They will be our "go to" people whenever we need plumbing assistance!

From the owner: Where Plumbing Happensread more

I frequently referred my home inspection clients to J's Plumbing especially for well water related…read moreissues and service. Justin never failed to provide professional service at a reasonable price.

Excellent service. We had our septic tank pumped - very professional and honest. Told us we would…read morenot need to have him out again for another 3 years. Will call again!!

The Technician, Daniel Lopez, who was assigned to me quickly diagnosed the problem, went out to his…read moretruck, got the equipment, and immediately fixed the problem WHILE taking the time to explain the process, problem, part, etc. I would recommend this company due to their prompt response from initial contact until the job was completed.

Technician was great. Follow-up support from the owner and office was superb. They fixed the…read moreproblem with my tankless water heater. Took WAY too long for parts to be received, but they blamed their distributor for that. Cost of service was VERY expensive: $400+ for the initial diagnostic visit - technician didn't touch a thing, just talked to the factory rep and decided the parts that needed ordering. Then, once the parts arrived, another $600+ to install two $59 parts. Tech was in and out in less than an hour. So, service was successful, thank you! But, I'll look elsewhere for service before I invest another $1,000+ to fix my water heater.

American Home Shield Home Warranty assigned Blue Ridge Mountain Plumbing to repair a faucet in my…read morehouse. When the plumbers showed up they diagnosed the problem, and told me the faucet needed a trim kit replaced. Normally a $300 fee. But the plumbers told American Home Shield that they could not diagnose the problem. So American Home Shield denied the claim. How can you diagnose the problem, and not be able to diagnose the problem, at the same time? I called Blue Ridge Mountain Plumbing several times asking them to fix the error. They would not help me. American Home Shield tried to call them multiple times, but they would not answer the phone or return calls. So I initiated a 3-way call with American Home Shield and Blue Ridge Mointain Plumbing. As soon as the Plumbing company associate realized American Home Shield was also on the call... CLICK... they hung up. That's interesting... Why did the plumbing company refuse to tell the warranty company about their error? Why would they refuse to even talk to them? Why wouldn't they talk to me? HORRIBLE CUSTOMER SERVICE. JERKS. If you don't want to do contract work for home warranty companies, then get off of their list of contractors. Finally last week a friend of mine looked at my faucet, went to Lowe's, bought a $12 handle, installed it in five minutes, and now it works great! No trim kit needed after all. It makes me sick when contractors take advantage of home owners' lack of knowledge and try to screw them over. Disgusting.

What started out to be a flaming review worthy of the fall of Pompeii, I'm giving fair credit were…read morefair credit is due. I saw Victor S' review too late after I had begun service for a water heater installation via American Home Shield (a great home warranty service btw that has paid for itself). Because of my own initial experience, I was prepared to put BRMP on blast. Our first visit was great with Daniel. The dispatching and scheduling had a few hiccups, but he came out and was informative, honest and to the point. Afterwards we were looking forward to replacing our badly leaking water heater. There were multiple scheduling and lack of communication errors (i.e. couldn't reach anyone on the phone numbers listed for confirmations or anything else). We had two weekends and plans blown because of this. When we finally got to the weekend of installation, it was a rough day...for everyone. The techs were very nice, but the day was anything but smooth. I was assured of an 8:00 AM start time to make up for the missed other weekend; this one didn't start until 10:30 AM. My wife's day planned agenda shot to hell. The old original State water heater, through no fault of the techs, did not want to go quietly. Plumbing comes with it's own adversities and quality is in the plumber(s) that are patient and skilled enough to handle the troubleshooting and work around. The water heater was full of sediment that would not allow drainage and thus the lightening of an 800 lbs gorilla. The two techs, through creativity, got the thing out and eventually got the new one installed. Throughout the installation things just never synced up, including: one tech needing to leave mid-install, another not turning the breaker back on to charge the unit and heat the water upon leaving. It can happen, no worries. I remembered and tripped the thing back on myself. There was hot water and we're all happy. Three days later, lukewarm water for my shower before work. Leaks from the top of the unit and water temp way below 100 degrees. We first notified AHS, then placed numerous calls to the numbers we had for the plumbers. Nothing, nada, no contact. My wife googled them and found another number...we got someone named James to confirm an appointment was actually made (late morning); to arrive within an hour. Mind you, I called AHS at 8:30 AM. Our appointment was not kept until late afternoon and...they were sending an "apprentice". *sigh* I must now say that this "apprentice" dispelled all of my apprehensions and frustrations. Scott attacked the problems straight way. He was methodical and objective in troubleshooting, diagnosing and then developing a solution for all that was ailing this new water heater. Our unit consisted of a Bradford White Electric Water Heater with water pan, a Booster and Expansion Tank to make sure everything was up to code. What he found was some mechanical installation faults and then some internal heating element problems which are still a mystery (copper screw type immersion element had over heated and warped). His dedication to fixing the problem was admirable. Scott said he will remain there through the evening until the problems are fixed properly and to our satisfaction. He was good to his word. He had to leave, to obtain a tool but had a very timely return despite terrible weather. My wife said he was very polite; since my visit began before I arrived home from work. He kept me informed via phone what he was discovering with the faulty unit. Gabriel (a tech from the initial install) also returned to assist. Both worked to bring that unit back to efficient working order; making sure to take the time to answer my many questions as to what happened, why, expectations in performance and assurance it won't fail again and proper contact information to reach them in the future should something arise. I can say, honor was restored and I would work with them again. If an organization works hard to fix it's mistakes to preserve their name and reputation with action then bravo and kudos where they are due. Scott really did an awesome job and my wife and I are appreciative. Thank you Blue Ridge Mountain Plumbing...but please, work on those phone lines. ;) - Edward & Porscha Simmons

Before you let Josh Less into your house, get your head examined…read more We called him for a clogged kitchen sink. Showed up 4 days later. Could not fix clog so he cuts the pipe, runs a new peice across my basement wall, drills a 5 inch hole thru my back basement door, and runs a 2 inch pipe 25feet into my back yard on top of the ground!! When I saw, I could not beleive it. I refused to pay. Told him to leave. He told Us, If we do not pay CASH NOW, He would put me back into the hospital. I just had back a back operation. This is called Strong Armed Robbery. If We did not live in lawless Westmoreland County, this man would be in prison. Yes, we took him to court and WON. Refuses to pay us the award. Next case coming up. Paul Traub

Our plumber was responsive, thoughtful, knowledge and results- driven. We had a great experience…read morewith him and will definitely hire him again.

A+++ Service from the booking to the repair. Job was quoted accurately and the replacement silcock…read morelooks great. Nice cleanup after the job and Drew opted us a 12x12 cut in the interior drywall so we could just patch it with a service panel vs a drywall repair, which works great in this hidden location. Could not be happier with the service and look forward to more projects!

Our A/C stopped working, but Andrew was able to come out, diagnose the problem quickly, and install…read morea new thermostat same day. He was very friendly and professional. I definitely recommend All Around Services for HVAC repairs and maintenance.