We came here for a child's birthday party…read more It is an impressive place, both visually and in play facilities. It is one huge room with 4 levels of play where they can climb to different levels, like in a jungle. Socks must be worn in the play areas. They cater to children of all ages. There are multiple slides, tunnels, a ball pit, obstacle courses, and a trampoline. At the back there is a soccer area. There are 4 small party rooms for food and cakes. They provide pizza for your parties. There is a snack area and large seating area with a TV (usually showing an aquarium scene). Entry prices range from $8 to $15 depending on age. There are 2 free adult entries per paying child. They have free WiFi. The washroom have little slippers for the children to wear (since they are in socks) but the adults don't have slippers.

Very poor experience with Jungle Land customer service, speaking to a few different people…read more Specially the last call with the owner, they do not care about losing business and very unpathetic. I asked them for an exception, and I know it is an exception, I would have been more understanding if they were being reasonable, more logical, empathetic, and not rude. But, bad customer service sours the full scenario whether it was a yes or no. I told them you are losing business and their response was "actually we are not", clearly they do not care about my business - their policy is inconvenient and I am going to Playtopia next, amazing customer service and cheaper actually. I hope you keep getting business but better your customer service!

Pretty big playground with big colorful slides. I hosted my child's birthday party here. The party…read morepackages are pretty pricey. The rooms are a bit small, not a lot of space. They allow you to bring outdoor food for the party, there's not much restrictions which is great compared to other indoor playgrounds. I also brought my kids back here for a drop in play session. Some of the play area was worn down. Would recommend better maintenance.

We went with a large group for 4 yr old birthday and everyone loved it. Staff were so helpful and…read moreefficient and always asked how we are doing. The venue is spacious and clean and had everything anyone would want. Varun was great throughout the entire booking process, as well as in the day of. Everything went smoothly and we are very appreciative for the memories.

Disappointing. Appalling. Shady…read more While attending a birthday party earlier today, it was incredibly disappointing to hear that my three-year-old's niece's birthday party was double booked ... understanding that sometimes this happens the way about the manager Lisa handle the situation was just completely appalling disappointing and although this may be a children's play place, the games played by the manager was appalling. To give some context of the situation, yes the play place was double booked by two birthday parties ... with about 30 people each party...Instead of trying to accommodate both parties, the manager of the place had forced us to leave. When it was left up to both parties to have a joint birthday party as to not ruin the experience for our children, the manager continue to be berating and use her on site employees who, by the way, couldn't have been older than 16 each to do her dirty work by trying to kick us out ... irregardless both family shared the space, like good neighbours...we shared in the experience of our children's birthday. ....However, the manager didn't stop there and continued to try to play games by promising returns on deposits for one family, but not the other clearly she was not willing to take a hit to her bottom line. If you are considering booking this appalling place, please be aware of the games the manager plays ... They are very likely to take your deposit double book you and leave you with a memorable experience. Unfortunately, not a good one..

DO NOT BOOK YOUR PARTY HERE! double booked 2 private…read moreparties and instead of admitting they were in the wrong they tried kicking a party full of guests and decor and food out! Blaming the party for the mix up. Many emails back and forth confirming date and time AND deposit accepted still not taking the blame. When time came to refund the party no one would call back or try and resolving this. Instead told the other party to chase the other party for money. Horrible costumer service from manager and owner of the place. Save your self a headache and do not go here!!! You will ruin your poor child's birthday party.. and to top it all off personal information including address and credit card was sent out to the wrong party because they were that confused! Save yourself.. and if they even try to respond to this review claiming it was the customers fault that's just more proof of their delusions.

It takes a lot to annoy me! Especially when it comes to spaces that make my kids happy. However,…read morewhen we recently attended a birthday party here. One child was very happy, the other not so much. My young kid had a blast! It was a safe space where he could safely throw balls within a contained space. When he got bored of that, there was a large play structure to explore. Everything seemed clean and all bases were covered. Now comes my infant. She quickly became grumpy. She wanted to play on the structures so much but was at tremendously high risk of being trampled by older kids having fun. Therefore, four of us were taking turns holding her and trying to keep her entertained. Whenever she went near a table, she would attempt to pull everything off. Multiple staff were walking through the room witnessing our struggle. Towards the end of the party, when we were singing happy birthday to the birthday child, I saw tucked away in a corner, the toys suitable for the baby. We put her down and immediately her demeanor changed. She was so happy! The kids who wanted to play with her could go and sit with her and there was no risk of her getting trampled. A minute later, we see a stack of high chairs tucked in another corner. This would have allowed us to have her safely sit away from the table. Why could the staff not point out these amenities when they saw us struggling? At one point, I physically removed her from the party space because there was nothing for her to do! I did appreciate the changing facilities; however, I would have preferred a garbage can close to the table so that I didn't have to problem solve throwing things out while keeping the baby safe: Here are some more positives: ample parking, easy to find, the birthday party itself was fun, great space that accommodates all ages. However, staff need to be way more involved in making sure everyone has a fun time.

We celebrated out daughters 5th birthday and I had to recommend this place and the staff providing…read moreus a very energetic and excellent service! We have been to dozens of Playgrounda with our 2 kids and the service we received was one of the best ever at playground, they helped set everything up, cleaned (and sterilized) the place after, always came in to make sure we have everything we need and were SUPER nice in general. They have two great rooms with new equipment, the one we rented gave us a great privacy and all the kids and parents (not so easy to please those at a playground party) enjoyed it very much and didn't want to leave. We will come back for another birthday for sure! Thank you!

Birthday party review:…read more We went to the gym for a 4-year-old's birthday party. It was one hour of supervised play (2 instructors) followed by snacks in a small party room (the host was in charge of providing the snacks). The play area was a small rectangular space. There was a rope swing, cushioned stairs and mats, a small trampoline and a cushioned swinging column that kids can swing on. My kids are 1- and 3-year-old stayed mostly in the pillow pit and bounced a bit on the trampoline. After a bit of free play, the kids were told to run through the circuit, but my kids didn't quite grasp the concept. The older kids seemed bored. I'm not sure what the optimum age is for this type of party... Maybe 5 year olds? After the circuit, the kids took turns on a harassed aerial swing. This seemed fun and the kids were pulled quite high in the air. The gym does provide tumbling and gymnastic classes. I peered into the large gym area and it looked legit (I don't know anything about gymnastic classes though). There's also parent and tot classes too. The birthday party might be fun for kids around 5-8 years old. I wouldn't host a party there myself as the play area is small and the activities were somewhat limited, but if my kids are invited to a birthday party there, we'll attend.

This place was lovely! It was welcoming, bright and really well taken care of. We went here for a…read morekid-friend's birthday party a few years ago and at the time were already sending our children to another gymnastics school close by. If we weren't so loyal to the lovely people at "our gym" I'm sure I would have put my kids here. I recall two separate gyms and a "party/eating room" and saw a bigger room where parents could sit and watch the class through a wall sized window. The room our party was in had a lot of different gymnastics equipment that a range of differently aged kids could play with. The party was well organized and they did I nice job incorporating activities that put some nice attention on the birthday kid, to help celebrate her. (I find a lot of indoor playground birthday parties to just be a space rental and that's it. Nothing wrong with that, just know from what I remember, that was a nice feature of this place.) Sorry I can't say much first hand about this place as a gymnastics school. Our friends' kids went there for years and were really happy. They only "quit" because they moved out of country. I'm new to this whole writing reviews publicly thing but the single "1 star" review for this place caught my attention and I felt compelled to add my perspective. I've only been here once, at around the same time as the other review by Jeska P. (Please also note the follow-up response from Kids SuperGym itself - it seems likely that the review was meant for another place - it's a real shame Yelp doesn't do anything about this! This place has been sitting with a single 1 star review for over 3 years??!!) And I give them 5 stars because in my opinion, for what this place is and what our experience was, they deserve this. Is it the ultimate gymnastics school in the world? I have no idea. Did they do "anything wrong" in my opinion to warrant "docking" them a star? Not at all.

Reasonable price compared to other play places we have visited. No scheduled time slot, walk ins…read morewere welcome. Structure and playplace a bit older than most but they have some new additions like the cute mini market place (where you ate able to scan various items as they move accross a conveyor belt) and an interactive wall. There were a few birthday parties going on at the time but there was planty of room, never felt chaotic as other playplaces can be. Requires socks to enter (not necessarily grip socks). Socks available for purchase. Plenty of parking in the plaza available

Brought my kids here a few times for birthday parties and play dates. Located in a pretty busy…read moreplaza but it's also nearby, very convenient across from Markville Mall. It's a decent size playground with a few party rooms. They offer various birthday packages depending on number of guests you have. The thing I don't like about it is it's $15.99 for each additional child and $7.99 for each additional adult so it can certainly rack up the bill quickly. I have also looked into booking my kid's birthday here however after doing my calculations and research,I find it's more pricey compare to other places so I didn't bother with it. The drop in play rates are not too expensive. It ranges from $9.99-$16.99 per child depending on their age and when you go whether it's weekdays or weekend. Adults are free with 1 paying child. Overall this playground is not bad, would consider bringing my kids back.

Celebrated my daughter's birthday party here! Super clean and very spacious! Love that you can also…read moreeasily keep track of the kids without worrying about them being lost etc. Kids had a great time and did not want to leave! There are also many chairs and places for parents to sit on while the kids play in the playground :)

I revisited this place, and I still enjoyed the facilities. What I did not expect was the price!…read moreThe price is: 3 yo and under - $9.99 4 yo and over - $14.99 So, after taxes, I was looking at $28 for two kids. That's a lot. Compare this with Candyland: 3 yo and under - $7.99 4 yo and over - $11.50 which is much more reasonable.

This place is amazing. My child had so much fun at Human Moves Day Camp next door where they…read morebrought their campers to try the Monkey Vault as well as many other activities. My son loved Monkey Vault so much he can't wait to get back there. It was his favourite activity and cant wait to get back there when the door open again. The owner Dan is the nicest guy and he is a great role model for the kids as well as his warm friendly and accommodating staff. My son dreams of being active since we were there after only a couple times and he has the best attitude now. Your kids will fall in love with this place and best of all it will get them off of the computer playing video games and being active instead like it did for my son!!!!

scammers! never make the mistake of booking anything with them. one staff member gives you one…read moreprice, another comes along with a different rate after booking with them. The manager was beyond rude and unhelpful. I wouldn't trust them with my money let alone my child. save your time and money and book elsewhere