Your cleaning crew did a great job! However, Christina came out and gave me a quote of $325 for a…read moredeep clean After the cleaning, Tina sent me a text and said the crew did a thorough deep clean and should have done a light deep clean. What??? This was never mentioned. My invoice is $375 Not a good way to conduct business!

I requested a home deep clean, I was moving into an older house. The past owner was not there. The…read morehouse was empty with carpet pulled when they came. I left them alone to do other stuff and came in to check on them a couple hours later. They were working and chatting, we were all chatting shortly, I showed them where cold drinks were and went back to my work. I returned about 4:00 and checked in with them, they were going to be another couple hours. I gave instructions on leaving and went to where I'm staying. Next afternoon I was walking around inside the house. It still smelled like cigarettes, windows looked dingy. I got a paper towel with a little bit of spray on it and ran it along a window frame top. It was nearly black with dust and grit. I wiped the windowsill with a clean part and got the same. Now I was curious...I found water spots on faucet chrome, hand marks on a door frame, walls were not wiped down, some shelves still had stains from old food containers ( these did not completely clean up when I went over them, but they lightened considerably), the washer had cobwebs behind it and a hand smear on the top, the dials had not been wiped down. I could see oils from people's skin around the knobs. I got a referral for Ericsson's by someone who raved about them. I was disappointed. I got a normal house cleaning, not a "deep cleaning". I called the office and explained, they were very apologetic and said they'd have the girls come and fix it. I never got a call, my husband either. They said they went again, I wasn't there. They said they must've left a window open the first visit. One night and a day would not create that much dust on the tops of cupboards, door frames, washer , etc... There ought to be inservices on what defines "deep cleaning" in the company. Otherwise, they were on time, admin was cheerful and professional, I received a thorough estimate of charges.

We hired them to clean our vents and ducts. They made the appointment but called to ask if they…read morecould come early. They arrived and were very professional and efficient. They completed the job, cleaned up and the price was lower than quoted. My house smells nice and we have quit sneezing as all the dirt and dust is gone. I would use them again.

Unprofessional hidden fees rude customer service if I could give them a negative star I wouldread more

Quick, efficient, great prices, good dude with positive attitude. He came and did our couch. Was…read morethere early and guaranteed his work. Would definitely recommend and will use again. Thank you neighbor.

We purchased a home that needed its carpet cleaned. We saw an ad for 3 areas for $130 and made an…read moreappointment. They were punctual, friendly and our carpet looks and smells great

We are so thankful for the amazing job Kevin did! He is kind, courteous, professional, and honest…read more This gentleman is a business owner who genuinely cares about his customers. We highly recommend this business to anyone in need of carpet cleaning. A little about our situation..My parents purchased a home in Kingman, AZ last week, it was "move-in ready" minus the gross carpets! According to their agent, the carpets would be clean prior to them moving in- but this wasn't the case. Someone did come out ( don't know who, it was through the real estate company) half-assed the job and made it so much worse. All the carpets in the 3 bedrooms and living room were visibly dirty, stiff, with pet hair all around the outlines of the rooms, and the whole house smelled like dog urine! It was awful, my dad considered tearing out the carpet or replacing it but the prices were high and the wait time ..ridiculous (4+ months for installation). Being new to the town and not knowing anyone to ask for recommendations , they checked on Yelp and found Tri-State Chem-Dry. I reached out and got a hold of Kevin, I explained the situation and was able to schedule an appointment for this past Wednesday. In our case, we were not quoted over the phone because it is difficult to know how bad the carpets actually were. On the day of the appointment, he showed up on time and ready to asses the damage. Turns out we were right, It was bad but not enough to replace the carpet - saved my parents so much money! He quoted my parents prior to doing any work and was very informative about the process. He was there 4 hours and when he finished, the entire house smelled wonderful and had nice and soft carpets. Thanks to Kevin, my parents will be moving in this weekend as planned! You saved the day :)

This company always does a fantastic job in it's work. They always consider every factor in…read moreapproaching a job they will begin. What type of floors counters do you have, space, best equipment to use for the job, etc. Every detail matters to them and they will communicate with you throughout the process. They will explain to you, why what they are doing is better and they go over the cost of everything with you step by step so you don't feel overwhelmed when you're looking at the price of the job you are hiring them for.

Jake and his crew recently did an excellent job cleaning my 3200 square foot epoxy garage floor…read more They cleaned up many oil and gas spills from vehicles parked in the garage. The crew is very helpful moving things that I was not able to move out of the way and very professionally cleaning with appropriate cleaning machines. I was happy to find them in the area. They arrived when promised and made quick work of my job.

George and Jennifer have been great to work with. Sadly I chose a floor that had issues and they…read morewent to bat with the manufacturer for us and we were able to get the floor replaced with a new manufacturer. The flooring looks beautiful and we're very happy with it! I highly recommend Fox's Carpet Connection!

Fox's Carpet just installed carpet in our entire house and we are thrilled! The installation crew…read morewas excellent and very customer focused. Great job! Highly recommend them!

Robert did a wonderful job cleaning our carpets! Very reasonable price, professional service and I…read morewould highly recommend.

From the owner: In 2014 I invested in something I love to do.read more

Answered the phone when called, set the appointment, showed up on time and did a fantastic job!!!!…read moreWill be using them again!!! Jim the owner is long time kTown resident and a kick to talk to!! Call these folks they will do a great job! Clean fresh smelling carpets make a listing more appealing when showing

Shampooed the carpets at our rental and did a fantastic job!! See before and after pictures on how…read moregreat our carpet turned out.

I want to start out by saying I highly recommend the floor doctor for all your flooring, Robins…read morework is done so professional he goes above and beyond to make his work excellent. They work with you every way possible to make you happy. If you want excellence go to the floor doctor. Laura

We would definitely recommend. They did a great job repairing my vinyl floor went above and beyond.read more