We rented Unit 508 at Crystal Palms Resort in Treasure Island through Oasis Getaways for a six-week…read morewinter stay. Our complaint is not that construction occurred. Major projects are sometimes unavoidable. Rather, we believe the extent of the disruptions affecting our stay was never adequately disclosed. During our booking discussions in the summer of 2025, no mention was made of major construction. The day before our arrival, we received an email describing a "much needed facelift" and advising us to expect some "exciting activity" during weekdays. What we actually experienced was far more disruptive. Workers repeatedly used our unit to transport equipment and materials, scaffolding was erected on our balcony, and our exterior windows and doors were covered with plastic for nearly three weeks, eliminating most natural light, airflow, and views. Noise, dust, and limited pool access further reduced our enjoyment of what was intended to be a premium six-week winter vacation. After discussing our concerns and requesting compensation, we were offered only a 10% discount on a future rental, the same offer apparently extended to guests whose units were affected far less than ours. Had we known the true extent of the disruptions before arrival, we would have seriously considered alternative accommodations. Our complaint is not that construction occurred. Rather, the full scope of the disruptions--including scaffolding, workers repeatedly entering through our unit, plastic-covered windows for nearly three weeks, loss of balcony use, noise, dust, and limited pool access--was never disclosed before or during our stay, leaving us without a realistic opportunity to make alternative arrangements

Absolutely unacceptable experience -- avoid this rental This…read morewas one of the most disappointing rental experiences I have ever had. After paying to stay in this condo, we were shocked to be hit with a $200 "cleaning" charge for items that were nothing more than normal, minor use -- including wiping out a freezer and cleaning a stovetop. These were simple wipe-down tasks that do not justify an outrageous fee. Even more concerning was the way our service dog was treated. Our dog is a legitimate service animal who has been accompanying us for over a decade, yet the property attempted to report him. The lack of understanding, professionalism, and respect shown toward a trained service animal was extremely upsetting and unacceptable. A rental company should understand the difference between normal occupancy and damage. Charging excessive fees for routine cleaning while questioning a service animal reflects a lack of fairness and customer service. I would strongly caution anyone considering staying here. There are many rental options available where guests can expect to be treated with basic respect and where reasonable expectations are applied.

I didn't stay here, my very dear friend and professional colleague did. He raved about how…read morecomfortable he was, how beautiful the decor was, how fun the pool bar is. My personal experience of The Hollander Hotel is what you'd expect from a local: I've had pastries at Common Grounds espresso bar, and even gotten my hair done by the resident stylist (fabulous complicated color job and cut!), and the Tap Room is always packed, so I feel confident in saying that this local hotel is just about perfect! Next, I'm going to try the massage therapists in the East Wing where my hair stylist was. I always recommend this boutique hotel for friends and family coming to visit us St. Pete! It's close to everything downtown, including the waterfront (The Pier, Beach Blvd., Central Ave.).

If you're looking to bring friends or colleagues together for a fun happy hour at the bar in a…read moregreat downtown St. Pete location, I would avoid The Tap Room at the Hollander. During our recent visit, the manager was unnecessarily confrontational and repeatedly made us feel unwelcome. Multiple guests also overheard her making disparaging comments about us to other employees. Another staff member ultimately found a simple solution by relocating us to the pool bar, where the staff was fantastic. What is equally disappointing is the lack of accountability afterward. I sent a detailed complaint directly to the Food & Beverage Director and, after receiving no response, followed up several days later. Both messages have gone unanswered. Poor customer service can happen. Refusing to even acknowledge or respond to a legitimate customer complaint is a management choice. Very disappointing from an establishment we previously enjoyed and supported.

I called to make a reservation for this weekend. The lady that answered was rude. Said they don't…read moreopen until 11am and when I asked about what was close by and if the beach was open (there had been a storm a couple weeks prior) She said she was having a hard time thinking because I woke her up... no office hours were posted on their website. Based on her lack of good customer service, we booked at a different location. My advice to management, get someone else to answer your phone.

This place is great ! Rooms are clean and the owners are really friendly! The rooms are suites with…read morekitchenettes ,great comfortable bed! Tables outside the pool with lights at night.Great clean pool! Minutes from the beach and great little restaurants. Not as chaotic as other hotels up the street.This place is a hidden gem

After just returning home from our stay in Treasure Island, Florida, I had to make time to write…read morethis review and express how pleased I was with everything about Westwinds Waterfront Resort. We checked in on Thurs., Dec. 10th and stayed until Tues., Dec. 15th, coming into the Tampa area to witness and celebrate our daughter's graduation from USF. To begin with, checking in was a breeze, the grounds are incredibly clean and well-kept. The tropical foliage, palm trees and landscaping create this Utopian effect and you feel, well...relaxed. The resort houses approx. 35 - 45 condo-style units that give you a far better value than some of the competing hotels. I completely spaced taking pics of the interior while there but I can describe it as being fully furnished with stainless steel appliances, a breakfast dining area, 2 bedrooms, 1 bathroom and approx. 1000 sq ft. The master bdr features one of the most comfortable king size beds I've ever slept on and I woke up each morning, feeling entirely refreshed. I'm gonna need to know the brand and style of mattress that was, when you read this, Westwinds! The place was super clean, fully stocked with a variety of towels, spacious and had a nice layout to it. The wildlife surrounding the resort were also quite the sight to see, as were the multiple dolphin sightings at the rear of the resort. The pool was crystal clear, heated and very clean. The only issues we encountered were very minor and weigh nominally on this review. Our shower head seemed to have a mind of it's own by spraying multiple directions due to some hard water build up in the shower head jets. When I adjusted the water flow to a more powerful stream, it worked fine and I just had to adapt to a thinner, high-pressure stream. The other notable issue that may also require 10 mins of attention by the maintenance tech, would be to adjust or replace the toilet lever. In order to accomplish a full flush, the handle had to be held down for approx. 3 - 4 seconds, rather than a press and release. Lastly, in the front guest bedroom, the ceiling fan was off-camber and made a significant humming noise, no matter the speed. Once again...minor issues. The service provided to my family and I, by Leslie, was nothing short of wonderful. Leslie is the main property manager and seems to do it all on the grounds. She was awesome. So awesome, as a matter of fact, we took her down some homemade taco soup, prepared by my wife the evening before. We felt genuinely welcomed and valued the entire time we stayed. We will be back and we will be staying at Westwinds once more. This place was great!!! Thank you! SCORE: 4.5 STARS!!

We just returned from a very satisfied trip to Treasure Island much due to our stay at the…read moreWestwinds. Luxury furnishings, lots of space, very nice kitchen and furniture. Beautiful view of the inter-coastal waterway from the rear of the building. Complimentary passes to the Yacht Club which was also an upscale and pleasant afternoon diversion. Rum runners by the pool. Walk to Bilmar Hotel 1.5 blocks away for excellent beach with cabanas for rent. The cabana service will also line you up with superb sandwiches and cold beers from Treasure Island Market. The Bilmar Sloppy Joes has admirable sized Margaritas (62 oz) if you like something stronger.

Heidi was a blessing , we had our daughter's engagement celebration on the beach , we went to the…read morebar to wait, we watched from the pool area , it was an amazing experience.

This is a beach resort that is very nice. The rooms are ok somewhat dated. The restaurants are…read moreEXCELLENT, but expensive, which is probably expected. The service in this hotel is very good overall. The pools and the beach are superb. We chose this resort as a special anniversary vacation, and this is part of the lower review. We ultimately felt the hotel discount promotion and phone sales was misleading. Ambiguous communication led us to believe we would receive a free night, however we later realized and were told that the discount was already built in to our price, although no sign of discount was found anywhere on our invoice. I'm self employed and I've managed business for 35 years, and I've not seen discounts that don't show on an invoice. Se beware of promotional discount offers as it may not be what you expect, and you'll be left with no way to disprove the phantom discount because it's not on your invoice, apparently is just spoken. Overall service was very good. We had a minor blip in the maritana, which was the wrong dessert brought to us, and presented as "happy anniversary" with a chocolate that said that, but was strangely charged to us. The waitress handled it like a pro. I would advise the chef to either ignore birthdays and anniversaries and that sort of thing, or offer a small free dessert. But definitely don't bring out a "happy anniversary" dessert then charge for it. Also had overcooked hard poached eggs at the society table - no big deal just no runny yolk. If not for the price, who cares? But with such a great menu and fantastic chef, they should get eggs right. No discount offered. But I ate it so... All of our food was great, and really well developed and complete dishes as if it were Michelin rated. Cheers to the chef. Just two very minor fails. Overall it was a nice stay but we won't go back mainly because ultimately they didn't step up over a $600ish discrepancy over a 5 night stay. Look at my reviews. It's very rare I don't write 5 stars. I'm not one of those people that gives a bunch of bad reviews. The highlight of this resort is the beach, the pools, and the menu. Service is good overall. So definitely some good.

Perfect for a group of 8 for a chill beach bachelorette. The bride researched and booked two…read morecottages for us and was extremely pleased. Easy walk to the beach with inexpensive towel, chair, and umbrella rentals. The rules were reasonable and we loved the colorful mod decor. We could walk to a few restaurants but when we ubered to St. Pete the prices were surprisingly low. There are outdoor showers and a cute communal area with hammocks, corn hole, and giant connect 4. The AC worked well and the shower had good pressure. Beds and linens were clean and comfortable. We had ample towels. The area is very safe and quiet. We all had a great time!

Great place , retro cottages , nice outdoor private shower at your unit! Right across for the…read morebeach! Walking distance to Caddy's and Kitkkia.. (sp). A cool local dive bar across the street .

Review for Flora 403…read more Before I say anything, we had hundreds of places we could have stayed for this part of our visit and I am so happy we landed on this one. My parents live nearby but do not have enough space for us and our kids and this is a yearly trip we try to get together. They relocated permanently to the area and we wanted to still spend time with them, but not have to be on top of each other. We had a lot of recommendations where to stay and we had heard from other people my parents are friends with who live close to Saint Pete and they had a lot of really nice things to say about the area. We looked at staying at resorts and honestly wanted to be able to have the quiet and not just have access to literally everything at a resort, but still wanted access to everything as far as being close by to do what we wanted within walking distance. After a lot of thought and looking at even other units in this building, we decided this would be the best fit for my husband and I. Everything was clean, we had enough essentials for what we needed and they had even more than we expected. We had umbrellas and chairs to use, and the building itself provides boogie boards and floats that you can use whenever. I was worried because the view didn't look like you had that great of a view of the beach, but this is actually perfect for an extroverted introvert like me who wants to see the beach, but does not want everyone to see me looking at them on the beach. Lol for those who get it you get it. We didn't use the deck right off of the master bedroom, but we did use the other one and we still had plenty of space to view the beach without being in full visibility. That made it very nice for us to enjoy a quiet moments. We communicated we would be a late check in due to driving from Miami for the first part of our trip. No issues. We also communicated that my parents lived close by and might want to bring the kids for a beach day and that was not an issue. They didn't come inside for very long but a lot of times that can be an issue because other people abuse rentals. We absolutely loved the closeness of everything and everyone had a good time. The pool was clean and the building itself was clean. Laundry was easy to get to and people were considerate about it. You are in close proximity to so many things and a lot of beautiful places. We rented bikes from a place. We walked to just south of here. We rode them all the way down to Passé a Grille and we were able to put them in the bike rack just at the end of the entrance to the building. We enjoyed dinner at Don CeSar, but Malio's was our favorite. Crabby Bills was a great place to grab a drink right next door and the outdoor staff is really awesome. We actually watched the World Cup games two days in a row there. They are all locals and have a lot of input and valuable tips where to go and what to do. Brittany regularly works outside and will remember your order like you've been there for years but they are all great. We were able to get the free taxi pick up service that's honestly a glorified golf cart with enclosed windows, but we were able to try so many restaurants and had the most amazing time. After spending so much time researching, and trying to figure out where we wanted to stay as a couple with three teens and our lives, revolving around them, most of the time, this was literally the perfect place. If we had a question, the host was more than willing to help and we loved it so much we contacted her to try to extend our stay by another day and she took time out of her own vacation to contact VRBO and make it happen. I can't really add much more to this, but I will include pictures. My husband pays for it, but I ultimately have the final say and review. I would absolutely stay here again and I'm already figuring out when we can return.

Great place to stay. Perfect location. Swim in the pool and walk to the beach. Many shops and…read morerestaurants nearby. Room 303 was awesome.

Great location you have a grocery store within walking distance a queen pull out bed and a regular…read morequeen bed a full kitchen your own balcony the rooms can hold up to four to five people depending on how big the human is if it's a kid or not

If I could give this place no stars I would. I hate leaving negative reviews and I was truly…read moreappalled at the hotel room I was given. After the last 3 years of a pandemic the one thing i think we can all agree on is at the VERY LEAST when booking a place to stay that SANITATION NEEDS TO BE TAKEN SERIOUSLY. OR AT LEAST CONSIDERED. I'm not just talking about maybe they didn't take the trash out or there weren't enough towels, but I found my comforter hadn't been washed (there was dog hair still on it from whomever was in here before me) and I know most hotels usually don't wash them anyway, but then the only other thing to cover was a top sheet. Then i pulled it back to find several what looked like pubes or possibly body hair in and on the sheets. So I'm thinking there's no way this gets worse but I pull the fitted sheet back to then find a VOMIT stain on the mattress pad, right by the head of the mattress wtf. (which was fresh bc it smelled like vomit, or maybe they just haven't ever changed the sheets once), and it gets better, freshly hardened, picked & still green BOOGERS on the fucking pillowcases. There were brown stains on the pull out couch mattress and stains on the couch pillows. But, PUBES. IN. THE. BED. Fuck. Safe to say we gathered our things and went somewhere else. I don't care if you are a motel 6 or the the Hilton you have an obligation to your paying customers to at the very least common cleanliness, it's not just good business but, basic human respect of another person to provide the bare minimum. The view is beautiful and that's all I can really say about the place. I truly wanted to love it but I couldn't.