Rooms are not as pictured and smell like mildew, service is slow or nonexistent. The water park is cool but can be very crowded and only half the park is open at a time. The area is a little sketchy, you will feel obligated to use your deadbolt.. read more

I like this hotel. I was a little worried about all the reviews I read but decided to go ahead and get the room anyways. First the room we stayed in didn't have any bugs. We checked closely before we brought in our bags. Order the sheets and the mattres. Second the staff was very accommodating and even upgraded or room because they had an opening. The water park is great for kids up to ten years old. The food was OK. My only issue was the hours that the watermark was open. 11 to 7. I'm not sure why people were trying to down them but either they had unrealistic expectations or they work for some other resort in the area that caters to kids. read more

I went to this water park / hotel. It seems like a motel kind of place with a water park built in. I didn't stay there the night so I can't comment on the rooms and service, but the water park was great for kids. It's not a huge water park so it is easier to keep an eye on the kids. The kids don't care too much about the size of the water park. They just have fun being out and in the water. The price is also cheap compared to the big water parks like Wet n' Wild and Blizzard Beach. I would probably take kids to this water park again especially if it's a bigger group (price), but I don't think I would stay the night. read more

We checked in on a Friday for a weekend celebrating our son's 10th birthday. I even opted for an upgrade to an executive suite. Based on the price, I should have lowered my expectations, but I was filled with what I can only consider to be pure naive optimism. Overall, everything seems to be generally unkept or even dirty.....everywhere. The "suite" is really just two adjoining regular hotel rooms where one of the rooms has had the beds replaced by a couch and a sitting area with a table and chairs. Things like dirty lamp shades, blinds, and bugs tend to be a turn off for me. They are the sort of thing that make me think if they don't care about those obvious, out in the open problems, what are we not seeing. We ate the breakfast buffet in the Tradewinds restaurant because we had vouchers that came with the package we bought. It was gross. The hot food is all re-heated frozen, bland food I would expect from a school cafeteria. I also think it wouldn't kill them to wipe down the counters or the sticky table we ate at. So far, we are still waiting in the water park to open, but if it is anything like the hotel, I won't be getting wet. read more

For the price stay at the embassy suites. They charge for parking and they do not have free breakfast as they state and their resort fee,if they want to call it a resort, is more than the room charge read more

My boyfriend and I recently stayed here for 5 days. We booked it through a JetBlue vacation package. The vacation package from JetBlue had a great advantage that our resort fee was only $10/day vs $32/day. I booked this hotel before checking Yelp and was terrified due to the reviews people have left here. After staying here, I have to say, I do not understand the awful reviews! The hotel is on International Drive, which means there's supermarkets, fast food chains, deli's, and activities very close to us. It was a $25 Uber ride from Orlando International Airport, and any other Uber's including to Universal Studios was always less than $10, making transportation great as we both live up to the New Yorker stereotype and do not drive. They do have a free shuttle to Universal, but we went so early to our parks we didn't utilize them. The hotel was conveniently placed near activities and food. We were placed in Building 6, room 6527. That was a great decision because it seems like the rooms in B6 all come equipped with microwaves (don't quote me on this though), we did not have to rent one for 10 dollars a day. B6 is right in front of the convenient store, which made quick snacks or drinks easily accessible. We were a 3 min walk away from all the food and water park. Our room had 2 Queen beds. I would have preferred to just have a room with 1 King bed, but it was fine. The tv channels we got were awful, but it wasn't a problem for us, I brought my iPad with me. The fridge is small but you can take out the metal shelf inside to fit more. The toilet was annoying, it would never fill up all the way so flushing became harder and harder each day. It would eventually flush so we never had to call maintenance. Everything else about the room was fine. We had one water bug in our bathroom, which isn't the end of the world. The lamp in between the two beds was missing a bulb, but the outside light, lamp, and vanity light were enough. The waterpark was cute, it was open from 11am-7pm. The slides were fun. 3 big slides, the rest are in the big play area and are a bit more kid oriented. The lifeguards were all attentive, and the place was clean. The pool inside the water park was heated. One slide was closed for whatever reason, which was the slide that actually let you fall into the deeper end of the pool. I had a nice time at the water park, it's small but worth the $10 resort fee. We were there for about 3hrs, which included all the slides and playing around in the pool. There is an entire kiddie area for younger kids who want to play, that includes smaller slides and shallow water which is nice for families. If you are a hotel guest, you get access to a private pool and hot tub. Both of these are outdoors, and farther away from the water park. There is a bar next to it, but it wasn't open once the entire time we were around. This pool was not heated, and it became freezing cold towards the end of the night, as these pools are open from 8am-10pm. We assumed this pool would be heated like the one in the waterpark, but it wasn't which was super unfortunate. The hot tub was nice, but a lot of children were playing in it as if it were a large pool, which made it unenjoyable sometimes. There is no lifeguard on duty like there was at the water park, so be careful when it comes to kids running around and swimming! The food was hit or miss. We read that the pizza from the grill was a Pizza Hut, but it wasn't. The pizza was awful. I ordered mozzarella sticks on 2 occasions and they were delicious, so was the popcorn shrimp. It was a bit pricy but wasn't enough to burn a hole in our pockets. The breakfast buffet wasn't appealing for the price. They did allow us to look at what was being served before we had to pay, and we saw that it was like a continental breakfast priced at $13 a person, so we decided against it. My boyfriend and I are not huge breakfast eaters, so we preferred to just have a bigger lunch outside wherever we went or heat up leftovers from a restaurant the night before in our hotel room. The staff were very nice, didn't really speak to them much. My biggest complaint is it seemed as if no one knew anything at times about their own hotel. The resort fee includes a coupon book for Universal/IOA, which is great to check out because it will save you a few bucks at the parks. The arcade was cute but expensive. The prizes aren't great, but you have a lot of fun. There were a decent amount of games, a lot of them were broken. This is an inexpensive hotel. You get what you pay for. It's a 3 star hotel that made us both happy on our quick vacation for 2. We do not have any kids and still had a blast at this obviously family oriented hotel. The water park was the reason why I booked it because it worked great with our 2 day passes to Universal. After so much walking back to back it was nice to spend our last full day at the water park. Don't expect to enjoy staying here for days straight with nothing else! read more

the stay started off with extra fees separate from the ones we prepaid through Trip advisor. The first room that we stayed in was horrible, the sink was broken, the bathtub was clogged up, there was no fan in the bathroom and the couch was flat out disgusting. The second day we were moved to a better room that had a nicer view of the CiCi's pizza across the street but unfortunately for us, the air conditioner in the room didn't blow colder than 70 degrees which is not cool enough for me. Overall the experience wasn't terrible though because we didn't use the pool or the water resort at all we just used the hotel for a great deal on a room in a great location. I would not recommend Coco key if you have options but its better than nothing! read more

I give this hotel a 1 because they charge you for everything little thing not only that but the resort fees are pretty expensive. Nothing in the room we stood in did not work the microwave,lamps,frig, not even the iron work properly or and the WiFi none existing. The staff are rude had an encounter with 2 of the rudest staff member in any hotel I have ever stood in one was a manager did not get her name to put her on blast but whatever. The water park was the best part of this place that's it can't say anything else good about coco key. I don't recommend this place to anyone if u can find another hotel with a water park then go there read more

Soooooo not worth the money. The big slides were closed the 5 days I was there. They should have informed us of that beforehand. No cell service at all inside the room. Walls are paper thin. Can hear everything. Maids woke us up at 9am every morning. Didnt bring us new towels after taking the used ones. Check in took about an hour. Took another hour for maintenance to get us in the room since the lock was malfunctioning. Ended up at the hotel a block away for a third of the price as this one. read more

Worse hotel experience Ever i usually dont write reviews but THIS needed to be said no wifi who has no control over the fact their hotel has no wifi to offer their guest , disgusting rooms sticky floors they try to cover it up but is no use they still stink i would not try to change your room they hardly gave a fuck about your incomodity - DONT STAY HERE - no towels in the pool area - plus you pay for parking read more

We come here several times a year to enjoy the relaxation of the pools and the friendly staff. we enjoy this place for several reasons. we can bring our family for an enjoyable family weekend, which includes the amazing arcade, staff with evening entertainment such as hula hoop competition and scavenger hunt, which my daughter's greatly enjoyed. My girlfriend and I can come together to relax and the staff Joanna, George Penny, Carlos, Caroline and all the lifeguards are always friendly and very helpful and they do a terrific job on assisting guests with any needs they have. Our stay is always comfortable and relaxing read more

The place could be cleaner the room does not have enough outlets to charge anything the pictures on the website look a lot better then what you get there is missing or broken things in the room. We where gone for the whole day and when we got back the room was not clean yet. No place to plug in the coffee maker found a plugin behind the bed. The TV is plugin a socket that is on a wall switch so if you do not know the TV will not come on. They don't restock the coffee. read more

CoCo Key - This is where you have to plug in the coffee maker and anything you want to change - Resorts Near Me - Orlando, Florida

water park and hotel are pretty cool but the staff is pretty rude . I understand they have a job to do which is fine but the obsessive behavior over wrist bands at the water park is crazy! my child's band broke so we tied it to her swim suit which was clearly visible and she still was pulled from the pool multiple times by the same woman "Stacy" ... with the security to even get into the pool area I feel as though they shouldn't be so up their guests butts read more

My family and I have been staying at Coco Key multiple times a year since it opened and I have never been quite as disappointed as I am today. We arrived early as we usually do to enjoy the water park. Our room was not ready at check-in, which was understandable since it was only 11 AM. My sister and I booked on the same day, one room each. We called ahead to ask that our rooms be beside one another and were told that that request could only be made at check in. We arrived at 11:30 AM and requested rooms be together at which time we were told that was not possible as they did not have any adjoining rooms available. We were disappointed. My sister didn't arrive and check in until nearly 2pm, and had a room within 10 minutes. We still had no room. I could certainly understand if no rooms were available but it's difficult to accept that her room was ready upon arrival but we are still waiting. We booked the exact same rooms. We can clearly see multiple rooms available, clean, with the blinds open ready for occupants. Yet we wait. What is worse is that the staff has absolutely no compassion or apologies for the inconvenience. We needed our rooms together as we have very small children and they wanted to bunk together while still being a door away from mom and dad. This trip was for a 6 year old's birthday, we picked a place we were familiar with so it would be stress free! Typical Florida weather has us leaving the resort to seek other entertainment today since at this point we still have no room. At this point we will need to rethink future visits at Coco Key resort. Update: By 4pm we still had not received a call so I reached out the front desk by phone as we left the property. As it turns out they took our number down incorrectly at check in. When we inquired in person as to the status of our room their reply was " if you didn't get a call then your room is not ready." Nothing was verified in the computer. Even after multiple visits. read more

The Manager, Andrew, was truly outstanding. We drove 4 hours from Naples with our family of 6 for a Birthday weekend celebration for our oldest. The Manager was so kind and thoughtful in making us feel like VIP's during our stay which went from 2 days to 3 because we were all so very comfortable. What FUN. This place reminded us of Wolf Lodge in the Poconos but with much larger water slide options. We recommend a room in the waterpark atrium for convenience and more square footage. read more

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I must say the food here is very very good. Honestly I did have low expectations- being a water park. Even better than the food were the prices and Service!! Mgr took care of my allergy ridden toddler personally. Great service. Andrew (front office mgr) at the arcades went out of his way and delivered it personally. And being a water park- they are full of activities for the small, med, and lg kids. Great time. Come visit! read more

Slides, Slides, Slides and the pool was heated! They have an arcade room and pizza hut right next to it. They even have a margaritaville! Room was spacious and parking was close to the room. Beds are ok. Only complaint would be that my room key didn't work the first day, I went to the front desk to change it and the next day it stopped working again. Other than that Great Experience! Coming back soon! read more

CoCo Key - We Love this place! As soon as we got here we went straight to the water park. Lets just say Little E didnt want to leave. Lol - Resorts Near Me - Orlando, Florida

No no no The room had Rouches aplenty, most lamps wouldn't work and it smelled of bleach. We were able to get a room change but doesn't change the emotional scar of roaches in the fridge... The fridge!!!! The pull out sofa was so uncomfortable the floor seemed a better option... If not for the roaches previously mentioned m Also the Krispy Kreme fridge in the gift shop had no Krispy kremers in it. All around disappointed read more

If I could give this place zero stars I probably would... the customer service is 7.... the rooms were not well kept.. in my most recent stay there were actually roaches crawling on the walls and in the beds... when I called the front office I barely got an apology... all they did was move me over to another crappy room..... I never got a call from a manager apologizing... and then to top it off they kept giving me room keys that didn't work.... as if lugging around my bags and my 2 year old wasnt even work. I have never stayed in a more uncomfortable hotel before and to top it off they charge you an extra $32 a day for the water park resort that's not even open ..... it's a complete waste of money and I definitely won't be back. read more

Came here for Mother's Day because it looked really cool and fun from the interstate. We live near Orlando so we have come for day trips all the time and we usually get to the hotel early before the room is ready so the kids can swim and play for a while. Well we got to Coco Key at 9:30 am hoping we could make a day of it with our family but when I tried to precheck in the receptionist got bad attitude and said we could not check in till 12:30. My wife went and talked to the manager and still more attitude and issues with acting like the place is packed and we are a nuisance to them. Management is extremely rude, place is run down and feels like it should be on Hotel Hell. The water park is pretty cool for the kids and that is literally the only thing that this place has going for it. Spend a little more money and go to Cabana Bay or something because it is not worth the hassle to come to a place that is run the way this place is run. The place has potential but it needs a refurb and a management change till then they won't be seeing us again, there's too many other nice and friendly places that we can choose from. Update: We didn't even end up staying in the room because it didn't seem clean enough we just let the kids play in the water park. Management continued to be rude not just to me but to every person that came with questions or concerns. If I could give the hotel less than 1 Star I would. It has possibly been the worst hotel experience of my life. And their rooms cost more per night than Universal Resort hotels!!! We ended up getting a night at Cabana Bay for less than what a night was here. read more

Bugs in my room. The room wasn't clean. The food is expensive. Hotel service isn't friendly. They told me to move to a different room. No refund or anything. I paid four hundred for 5 days. read more

Well last night our car was broken into and at least 16 others. Orlando police said this has been an ongoing issue and they have told the hotel many times to install cameras in their parking lots. They still havent. If you'd like your window smashed and items stolen stay here because thats about all your going to get. read more

CoCo Key - At least 16cars were broken into at Coco Key, No cameras in parking lots. Police said its an issue here that happens frequently. - Resorts Near Me - Orlando, Florida

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This was our very first vacation with the kids and they had a great time I recommend this to any family service could have been better but the kids enjoyed the water park and the arcade the restaurant that was on site was very high ordered food once and definitely didn't go back read more

The water park was great. Everything else was not good. The hotel room was not very clean, the entire shower was about to come out of the wall. The bathtub has the previous persons hair all over it. The beds are tinnnnny and uncomfortable. The sheets are stained and Byron way they have the sheets setup is just weird. And of course, this is Florida and palmetto bugs are a thing here but it's just a turn off to see them in your hotel room you are paying a ridiculous amount of money for. The offer breakfast when you book through them but when you get here, they say you have to pick either the water park tickets or breakfast but yet their FAQ says that every reservation comes with 4 water park tickets and it doesn't say that anywhere on the offer. The front desk BSd there was out of that and said there was nothing they can do. I have come here every year and I don't really have high expectations because it's never been a great place but I am more and more disappointed each time I come. read more

We purchased a one night stay based on a catching a flight the next day. The water park was fun for the kids (12 & 4). The rooms on the other hand were terrible. Musky smelling, dirty, and small. read more

Looks like a dream from the outside, once your registered it's a nightmare. First the lack of communication with the staff is unprofessional at best. I was offered one room by a staffer, then another staffer placed me in a handicap accessible room because my brother is temp in a wheelchair. Well that 1st room completely flooded in the bathroom after one shower (we were a 4 person group). After a few calls and complaining our room was changed. Great we thought, NOT. I turned on the coffee maker for a quick night cap and all hell broke loose. The coffee maker which was still empty began steaming and the most god awful rancid smell filled the room. Our guess a dead rodent, the smell was unexplainable. After some more calls the night supervisor came to the room and cringed at the smell. Offered a partial refund, here's how that went. I was interested in the "hotel/water park" package. I was refunded for the room because we spent time in the water park. How was I offered a packaged deal and refunded half of it. This place definitely looks better on TV. I wouldn't recommend locals or tourist to stay here. Also there is no SAFE access for the disabled. My brother had to use his chair to "hop" over a curb to get to the only exit for the restroom. This place is horrible and careless. It was amazing years before COVID, things sure have changed. I've attempted to call Mrs.Susan (facility GM) no response just instant voicemail. read more

Booked though there website so we could get free breakfast. When we got there, hotel said we had the wrong package so no free breakfast. We are not 1 day. Not good. 1 say housekeeping did not come. Asked for fresh towels 4 times. Never got towels. Never again. read more

The water park was great. Plenty of lifeguards and life vests for kids to use for free! The food was good and fairly priced. The outdoor pool was also clean and inviting and even at night u can use it. The hotel charges you the fee for water park whether you use it or not which I complained about due to weather and then being away from the hotel one day . I did receive a refund for the 2 days which came to just about 70.00. The rooms tho were terrible No bugs but the terrible smell of mold . I changed rooms 4 times trying to escape the smell. The staff was very nice. This mold issue is in the walls and not an issue with carpet. Also in the air conditioner. Next time I would stay somewhere else which is a shame bc it's a wonderful concept and really cool. read more

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My stay was horrible the room was dirty bugs in the towels tub was dirty hair all in the tub and the bathroom it smelled like someone was smoking in the room right before we walked in I spoke to the manager who wasn't much of any kind of help I had to extend my trip because our flight got delayed you would think they would let they team know but they didn't so they kept bussing in the room not one of them knocked I wish I could give them less than one star I would never stay here again in my life and I wouldn't recommend anyone else all I would tell them run and stay clear of this location!!! read more

This was my first time visiting the resort. I went with my 7 year old, 6 month old, and some friends. When you first arrive, it's less than impressive. The building facade doesn't look very kept, but don't let that deter you! I can't speak for the rooms (because we only stayed for the day at the water park), but the Water Resort was spectacular! There were three main areas for the kids to play in, and the height restrictions for the water slides was STRICTLY enforced by the lifeguards on duty. I felt the safest I've ever felt having my 7 year old swim and play at Coco Key. There were 15 lifeguards patrolling the pools/area and were focused on the swimmers. I was impressed with their professionalism. Coolers and outside food are not allowed as there is a tiki bar area and Pizza Hut in the park, but you get a wristband so you can leave anytime to eat if you're on a budget. There are very clean changing facilities, restrooms, and you can borrow towels if you've forgotten yours. This is definitely a family friendly place, and I would recommend it to anyone with children. My 6 month old even enjoyed herself in the shallow pool and in the swimming pool with me and her sister! Great park for those who want a water park experience for the family on a budget! read more

If you can avoid this hotel...do so! Its dirty and run down...the staff was nice, however the check in was difficult experience because the counter lady didnt know how to work the computer...the arcade didnt allow me to add money to my card ,but charged my credit card..... I would never again be visiting.....not a well kept hotel! read more

The resort is nice and the majority of the water park (as they call it) is under a roof. There is also a standard pool close to the front desk. Front desk staff was nice and the room was clean and in great shape. The facility itself is in good condition as well. I live close to Orlando and went there for a one night stay to celebrate my daughters birthday and here is where the resort loses 2 Stars for me: check-in is at 4pm and check-out is at 11am. Early check in at 11am is available for 35$ extra (which we paid), parking is another 15$ (even though the parking is access controlled and you need a room key to access it). On Saturdays the water park is open until 10pm and so are the arcade and bars, however the water park opens at 11am, taking away the possibility to use it prior to check-out time (the regular pool opens at 8am but is boring and too deep for my daughter) unless you change clothes in the car. I also would have liked the bars and arcade to stay open longer so the adults can enjoy the resort after the kids are asleep. Not sure if I'll be back for a one night stay. read more

The water park was great! Life guards were all pretty young but they were very attentive to what's going on and making sure everyone was safe. The hotel was clean but it was falling apart. The bathroom door was coming off the hinges and almost fell when my son closed the door. Overall, it was a good experience and my kids had a blast at the water park!! read more

The managerial staff was unprofessional and extremely rude. The electricity in our room went out during the night and continued off and on in the morning. The alarm clock did not reset. We overslept and missed meeting friends and family. We couldn't shower without lights in the bathroom. The manager gave us 2 breakfast bar tickets but refused to give us two more for our kids(teenagers) saying "weren't you going to feed your kids anyway"..."it's only $4.95" no it's $12.95 for the teenagers. We were given one more ticket and told that's all we would get. read more

First off let me start out saying this was one of the worst hotel experience that my friends and I have ever had. For starters the toilet ran all night, fridge didn't work, and no microwave. After we went to the front desk and complained twice and called twice there was nothing done about the issues. Even though they said someone would be coming and no one showed up. After all those problems occurred our bed was broken , there was only top sheets covering the mattresses . It was just overall horrible, especially when we went to the front desk to check out and complain all we got was attitude and basically called liars because someone didn't put the right information into the computer about our complaints. Water park or not definitely wouldn't recommend or come back here ever!!!!!!!!!!!!!!!!!!! read more

Don't waste your money. Rooms are so outdated, even if they are clean. Room phone did not work. Called from Cell phone and was on hold for 45 minutes being transferred all over. Wanted to have a later check out. No one tells you when check out is. They started trying to come in our room at 10:30. Check out being at 11. They were so rude at the front desk- making us feel stupid "did you press 0"? Yes... they wanted to charge $25 per hour after. The staff is so rude! Talking about customers while customers are in lobby. Said Free parking. Tried to charge us. Told us one price for resort fee tried to charge us more. Slides are the only good part, but not worth the money at all! Rude staff. read more

Room was FILTHY. The toilet was disgusting, we could not walk around the room without the bottom of our feet turning black and the the inside of the refrigerator was disgusting. My mom had what looked like spilled food or puke on her bed when we got there which lets you know the room was not cleaned and sheets were not changed. We had to ask for blankets because we were not provided any, only sheets. And now my mom thinks she has bed bug bites. Only good thing is the water park. read more

Immediately upon reading the name Coco Key Hotel and Water Resort I thought it would be in the area of Cocoa Beach or the Florida Keys. I was excited. Upon seeing it was located in Orlando I wasn't too worried as Cocoa Beach is only an hour away from Orlando. The resort pictures looked fun and there was an also an arcade on site. I figured my sister would have a great time staying with me for her senior graduation. I was wrong. Immediately on pulling up the area the hotel was located in was very sketchy. One of the main entrances was closed due to construction making entering difficult. Check in was smooth. The only redeeming quality of the entire stay being the friendly guy who checked us in, who let us know as there was construction we had to circle the entire resort before arriving at our room. There was a key gate for entry to the resort but it was broken the entire stay. Upon circling the hotel it is clear that this is more of a motel for children. You can tell it's a place where there are a lot of things to complain about, but you don't because the kids are happy. Unfortunately for my boyfriend, my younger sister, her boyfriend and I, we are 40, 18, 18, and 30 so we were not amused. The pictures on the website focused on the water park while there weren't many pictures of the room and I'll tell you why. We looked for a way to carry our luggage to our room in the 7th building on the 2nd floor, but to our dismay there was no nearby elevator so we were left to drag them up the steps. We checked in at 7 and by the time we had carried our luggage to the room the park was closed. 8pm great closing time. Disappointed with the closing time we headed back to our room to inspect it a little bit more closely. Walking into the room I immediately noticed the lighting was terrible. There were two random lamps situated around the room oddly. Every light in the room needed to be on at night to see in the dark. There was a king sized bed with very thin sheets, two random tables, a broken fridge, and a randomly placed bunk bed (which was upcharged as another sleeping area. You know for the two couples), but it was literally a bunk bed for children. The upcharged view of the resort was an over priced window of kids playing in the pool.The floor was filthy, we ended up wearing shoes the entire stay. The bathroom seemed almost built for children with a laughably small bathroom that when I stretched my hand, it grazed across the popcorn ceiling. The doors between the rooms were so thin it sounded like the children next door were jumping in our bed all night. We honestly hoped the following day spent at the water park area would make up for the terrible sleep and almost warm fruit from our barely working fridge. It did not. My younger brother showed up from his law firm to enter the resort area with us. I asked at the front if we needed to buy an extra wrist band for him or if they'd let him in because he was clearly dressed in a suit and tie and wouldn't be participating in anything, he simply wanted to sit near us. He assured us this would be okay, for the woman at the entry to not let him in. So he spent 2 hours sitting outside of the resort. For what it's worth those two hours were enjoyable. If Chuck E Cheese had a water park. This would be it. Again worth 600 ish dollars. Not at all. The following day we were woken up to hammering in what sounded like our room. It turned out to be construction right outside our room on the clanky metal roof. Whatever. Check out time was close enough. We dragged our luggage passed the guy mopping the sidewalks. We wished he could've mopped our room and back down the stairs and check out was just as quick as check in. If you have kids and are willing to look over everything else. Go for it. If you're anyone else I'd really suggest a motel 6. They'll leave the light on for you and you'll save 500 dollars. 0/10. read more

Awful !!! Employees look lost and confused ! Room maintained only upon request! They promote a price and charge you double ! We asked for a non smoking room and gave us a smoking room, after 2 changes of room they gave us a non smoking one, with roaches and wet carpet ! The water park was down and they still charged full price! read more

Rooms are OK. They need to upgrade the sofa beds! I think my parents had one just like the one that was in my room! This is a hotel where you come and stay if you are going to Disney or near by attractions. The tiki bar and food courts are OK just like all the other restaurants around this area. Excellent for the kids though..and at the end that's all that matters. There is another building with 5 floors. read more

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