I tried this salon because of a wowcher offer. I was delighted by the location and the cosy and vintage look of it when l walked in. Unfortunately l had a bad experience and l couldn't wait to leave. I was looking forward to a head massage that l never received, and it wouldn't matter if only l didn't have my scalp scratched with long nails instead during the wash. The hairdresser had to fix a previous haircut that went wrong (from somewhere else), and she took that with proud but I'd rather she would have never touched my hair. I insisted in not having the length touched but she didn't give me any choice and decide to cut quite a lot of it. That's been upsetting, as it wasn't my wish and my hair looked much better before that. I needed her to layer the front of my hair but that has been hardly done, so l've been left with much shorter hair without much of a shape.
I still accept that this is a common scenario to happen when you go for a haircut, but the worse has been to put up with the poor customer skills of the hairdresser herself. I thought it was just her personality at first but by the end of it l was just hoping for her to be finishing soon. The job (wash, cut and blow dry) was done quickly though, about 50minutes even if my hair are thick and long. The salon was completely empty so that rushing didn't leave me with a good impression either. Will l ever come back? Absolutely not. But l wish them the best. read more