We have been going to the Finger Lakes region for the last few years, but never stay close to the lake. This time we decided to find a rental closer to Seneca Lake, and this cabin was. The location, was great. Close to many wineries and not too far from Geneva's local town to go out to eat and to Wegmans. Our main concerns are actually with the home specifically. The grounds are beautiful. It looks a little colt like, with the way the houses are set up but well maintained and a very welcoming space for our two small dogs to run. What was problematic for us was the inside or structure. The water smelled horrific. It actually smelt like rotten eggs and it was apparent the water had not been treated in a very long time. We actually went and bought gallons of water to cook with, wash our hands, drink and brush our teeth. Only two of us stayed in the home, thankfully, otherwise the smell would have been even worse with more guests. Next, the grill was filthy and had not been cleaned in quite some time. The directions clearly state the renter is responsible to clean the grill and/or the cleaning crew and neither have happened in a while. It was filled with grease and made us apprehensive to even use it with foil. Another major concern was the front step was loose and rocky. When entering, I almost fell a few times. This needs to be fixed for everyone's safety. The cabin was well equipped with all necessary household essentials, but there are several cob webs that need to be cleaned and the bug zapper is filled with bugs (inside the house) which really grossed us out. We appreciate the zapper there to catch bugs inside the house, but the ceilings and zapper need to regularly be cleaned. Finally, the dishwasher is extremely loud/broken and needs to be repaired so we were unable to use that. What is really upsetting is we emailed the owners and expressed all of our concerns and how the above really impacted our stay and we felt the price was not fair in conjunction with what we paid for (over $1200 for 3 nights) Their response confirmed they would be fixing everything we notated and also made mention they planned to sell their property so they were not really worried about what review I would write. While I understand they are going to be moving on, I took that as quite a smack in the face. Basically saying well, we are retiring and selling so we do not care what you have to say. So conclusively, I felt it was necessary to share a true and candid review.
***changed from 2 to 1 stars because now I'm getting nasty emails from the owner. Unreal I'm being harassed because I told the truth. I tried to work with him via email but they weren't even sorry nor cared and claimed I was "bitching". Oh I'm sorry all we wanted was clean non contaminated water, that must be asking way too much from a $400 per night rental.
I edited to add that he's now sending harassing emails with lies because he's upset that we told the truth! He's claiming his house was messy and another claiming we left dog poop - all lies! Unreal he would treat people this way. See the photos for his nasty comments.
Also, after all of the harassing emails and nasty comments I decided to look up the owners and found out he was sentenced in a pedophile ring!! Omg- how horrific and now I'm worried for my safety. Makes more sense now especially since he was so rude, nasty and demeaning to us. BEWARE do not stay here!! Just look up the owner, Robert Lawty and you'll read some really disturbing news!! Wow, I'm so bothered by this. read more