Repeated communication breakdown. After initial meeting, Michelle said she would call the next week…read moreto give me the address to pick out the quartz. I had to contact her 11 days later. Office is unprofessional (empty fast food junk laying around, children's toys all around- trip hazard, etc). When told to draw the cut of the quartz I wanted, it was ignored, and they chose the cut and did not inform me. When they didn't show up, did not receive a call. I had to call to see if they were coming. (That happened 3 times). If I would have worked with Nikki, rather than Michelle, I believe things would have gone smoother. I did like the end result but was exhausted after the entire process.

Astonishingly awful. To begin with, trying to communicate with the office for a response within a…read morereasonable time is out of the question. Now the installation was juvenile. The installer damage a cabinet because they did not remove all the screws from the countertop before removing it. They could not get a replacement cabinet so the installer had a 'friend' try to repair the cabinet which was unsuccessful. Other problems include poor application of caulking, spaces between the granite, and complete disrespect to my wife. And all this after I prevented their equipment from being stolen - they left all their hand and power tools on the curb where someone was loading them into their own truck until I notified the installers. Waste of time and money business.

Home Depot quoted me upward of $7k for countertop installation... Suffice it to say, "No, thanks."…read more Stone Age Granite & Marble performed amazing work and in a very timely manner. The entire process was flexible with our schedule and they took care to make sure that all of our questions were answered. Awesome customer service and skillful technicians. I highly recommend them for your next countertop refresh.

We decided to replace our countertops prior to selling our home. After waiting 2-3 weeks & placing…read moreseveral calls to 2 different companies (one of which was that big Orange Box store), in desperation I hit up Stone Age. That very day , Rett came out to measure & one week later we had beautiful new countertops that we could afford. I can't recommend this company enough: friendly, efficient and affordable.

Stone Deck made our flagstone walkway look even bet the than brand new…read more Ever since their team clean and sealed the walkway and patio we've received so many compliments. We love how it looks! Tammy arranged all the scheduling efficiently. All the employees with which we interacted on the project were knowledgeable and hard working.​​​​​​​​​​​​​​​​​

Stone Deck did a wonderful job of extending our back patio. We love the results…read more Tamie came out on the first visit to discuss what we wanted. She brought out a brochure that showcased many different designs/styles. We chose some beautiful pavers and she was able to give us a price while she was there. We weren't sure between three colors. We were focused mainly on a combination of two of them, so she offered to bring out samples. When she brought the samples, we went with an entirely different color which looked beautiful with our brick home. Adding on to our existing concrete patio gave us a wonderful place for additional seating and placement of our fountain and barbecue. After a while, about 4 or 5 of the pavers started to settle. Stone Deck came out and temporarily removed them, added more base underneath them, replaced them, and made sure everything was level. We could not have been more pleased with their company.

First, I'm not a friend, neighbor, nor did I receive any compensation for posting this…read more We are extremely pleased with the work they completed...they were responsive, professional, and fast (especially in the construction world). Thank you Terry and Cierra for your help! Will continue to sing your praises!

I hired Pflugerville Pfence Company to install a fence. While the fence itself turned out fine, the…read morecrew damaged my irrigation system during the installation. They repaired the broken pipe, but when the system ran later, it wouldn't shut off and ran for five straight hours. I've emailed four times and received almost no response. I also had to clean up piles of dirt, debris, and leftover materials myself. A section of my rock bed was dug up during the repair and never restored. After more than two weeks of trying to resolve this directly, I filed a formal BBB complaint. Really disappointed in the lack of accountability and follow-through. Billing was an absolute NIGHTMARE. I had to completely stay on top of everything. Please be very aware.

After getting several quotes, we chose Georgetown Fence & Deck to install an ornamental metal fence…read moreat our new home. Pricing was similar to another vendor, but Georgetown won out because they seemed better equipped to work with our restrictive HOA to navigate approval for a puppy picket fence. Their responsiveness and ability to fast-track paperwork gave us confidence--and they did deliver on that. We wanted a rackable puppy picket design, which most companies couldn't accommodate. After some searching, Ken (the owner) located a sample panel that seemed perfect. He showed it to us in person and said he could weld a fence to of that type for a small surcharge. We signed, paid a 50% deposit, calendared a date, and believed we were set. The very next day after paying our deposit, Ken informed us the sample panel was unavailable nationwide, with no new stock for months. Already under contract with him and having to let our dogs out on leash for a month, we reluctantly settled for his only other option: a standard rackable fence with puppy mesh. Ken did reduce the price to reflect the substitute panels, but charged full price for the puppy mesh. Given the frustration of losing out on the fence we'd waited for, comping or at least discounting the puppy mesh would have shown goodwill. Instead, we paid for something less than what we bargained for; a compromised design that's a challenge for yardwork. Our neighbors (also Ken's customers) have shared their displeasure with weed-eating their side of the puppy mesh with us on more than one occasion. To their credit, our installation went smoothly without a hitch and on time. Georgetown uses a blend of Portland and quick-set cement so the job is done in a single day. That worked for us, though some might prefer posts to set up overnight. By mid-afternoon, our fence was in place. Still, the end product was not without flaws. The fence looks good from a distance, but, up close, some welds are inconsistent, and a few welds are incomplete with visible holes. The gate hardware was bare minimum--no self-closing hinges, no key-locking latch. When I later asked about upgrading the gate hardware at my expense, Ken dismissed it as no longer possible and told me I didn't need it. Meanwhile, our neighbor's installer provided higher-quality hardware as standard. This was our first metal fence, and we relied heavily on Ken and his experience for guidance. In hindsight, it felt like we weren't offered the best options. There were also issues with our sprinkler system made obvious by the fence installation. Ken hinted before the contract that he could help if our builder misplaced irrigation heads relative to the property line, which happens often. Sure enough, our builder's irrigator missed the property line on several heads. When I called, Ken's only suggestion was to "call the builder yourself." It all worked out in the end, but the help implied up front was ultimately not what we would have hoped. After two months, rust was already showing at several welds. Nothing catastrophic, but disappointing because that means painting over the weld spots was inconsistent. I'll just touch it up myself rather than engage in another conversation. Maintenance is on me, sure, but after only three months? In the end, Georgetown delivered a decent fence at a fair price--just not the one we contracted or the quality expected. Scheduling was quick, and installation was efficient. However, the hit-or-miss welding and paint quality, budget-grade hardware, and limited assistance on sprinkler issues left us underwhelmed. Even their HOA connections ended up moot since the fence they ultimately installed didn't require pre-approval. And while Ken did adjust our project total to reflect materials actually used when the original materials fell through, paying full price for the less desirable puppy mesh solution we never wanted left us with a bad taste. Would I say don't use Georgetown Fence & Deck? No--they're competent, reliable, and can get the basic job done. But if you do, no matter who you go with: 1. Get written confirmation the materials you want are in stock before paying a deposit. 2. Do your research and nail down every detail up front in writing. Don't assume options will be available later. 3. Get promises in writing and in your contract. In short, for a functional standard metal fence installed quickly at a reasonable cost Georgetown Fence & Deck is fine. Look elsewhere if you desire higher quality workmanship or more flexibility in design and feature choices.

Reached out to Georgetown Fence and Deck for a small front yard project…read more Met with Justin to talk about the vision my wife and I had. He took notes and I felt like we were on the same page from initial meet to the end of the project. I would 1000% be reaching out again to do our backyard. 4 words to sum it up: WOW!!! DAMN!!!! THANK YOU!!!!! (Before and After pics included)

Great product, great prices, great employees. Thanks for the gas, guys, I made it safely home!read more

Went with American Fence to design and fabricate my electric gate. Initial experience was good as…read morethey were helpful regarding design, components and cost. Project is 10k+ after installation costs. Crew shows up on time and starts work to remove existing fence and posts. I get a call during this from American Fence telling me they have to upgrade posts from 4" to 6" at an additional cost of $400! Huh? I call and speak with a manger and he basically says they messed up. I'm waiting for the next sentence that tells me they will make this right. Didn't happen. Manger basically says, "too bad". Wow! Watch out.

Brian's work is amazing! We removed old patio french doors and wanted to replace it with a…read moresitting bay window. We had already done the demo and framing, but needed his expertise. His work was so on point and concise and he left us with a beautiful sitting bay window! So large it had to be cabled to the rafters! Definitely give him a call!

I've had Brian work on several projects including a complete home renovation from down to the…read morestuds. Although he is a contractor he actually does the work himself and holds himself and anyone working for or with him to a very high standard. Unlike the vast majority of contractors/workers I've used in the past, I don't have to worry if I'm not present that he'll cut a corner as he won't jeopardize his reputation by going the easy way out. I've got 3 more projects in the pipleline and I won't bother looking elsewhere as I know with Brian, I'm getting honest work and *very* fair pricing.

Laguna recently remodeled our master bathroom cabinets and counter tops and far exceeded our…read moreexpectations. Our bathroom was previously embarrassing - ugly, dated, ugh. It is beautiful now. Everyone we worked with at Laguna were helpful, kind, respectful, and true craftsmen. We changed a few things and needed a few adjustments and they just took care of it. Our project was within the budget we had hoped and they even told us what they could do to keep it within budget. I highly recommend Laguna.

I am a kitchen designer that know many countertop fabricators, but I used Laguna Granite for my own…read morekitchen remodel. In addition to quartzite countertops, I did a shaped quartzite backsplash behind my stove, with an ogee edge detail; it came out perfectly!