January 13, 7:30 AM my furnace quit working. I called two or three different companies and came…read moreacross Heating And Cooling. They got right back to me and made an appointment within an hour. A service tech was here checking my furnace out. His name was was a real good service tech. They had me up and running within two hours for the new motor. I would recommend heating to anyone that needs air conditioning heating service. They did outstanding prompt by 10:30. My furnace was up and running full till no problem.jack mure

I called on Tuesday around 4:30 and they had a repairman here by 8:15 the next morning. Most…read morecompanies would have sold me a new blower motor when all that was needed was a connection cleaned. These are Honest people to deal with.

Great service & team!! The entire crew was very professional & explained everything. They took the…read moretime to explain how to use the new system. They used Armstrong products and the purchase includes one year free maintenance. Overall- very happy with the service and product! Professional company

Tried to hose me. Quoted $519 just for the parts to replace the control board and $4300 for a new…read morefurnace. Called another company for a second opinion, didn't tell them anything about my All Temp quote, $250 including labor to replace the board and a new furnace, same energy efficiency and BTUs $2300. When I then showed him All Temp's quote, he was amazed that they could even live with themselves, trying to overcharge me because I didn't know any better. Sad and disappointing.

Let me tell you about my experience with Great Lakes...Well it didn't start off good me being a die…read morehard 49ers fan..& Jon the field supervisor/Salesman was a die hard Seahawks fan...as u can see that was a problem between 2 sports fans...but football aside Let's get to the real review!! Jon came in very professional & did an excellent job on explaining the process of buying a new furnace & A/C unit since mine went out early in the week...he came in took all the required measurements & photos of my house & the old unit to make sure I got the right equipment for my home...he showed all the awards that great lakes have acquired over the years...I was sold he was very nice & made me comfy in doing business with Great Lakes...this was Tuesday afternoon!! I was impress with the fast service cause Wednesday morning 8am Elijah my install tech was at my house with his crew to began work...he was also very professional they laid tarps all Through my home as not to track dust & dirt from the install through out my house!!! By 5pm I had heat once again very fast service!!! The next day he returned to install my new A/C unit!! After the install Elijah explained to me how to care for & operate my new furnace & A/C & all the benefits Great Lakes offers to maintain my furnace for years to come...the price was great as I had serval quotes & they came in the lowest.the new furnace runs so quiet u can barely tell it's on!! I am very satisfied with all the quick service 2 days & they were done in & out!! I would most definitely recommend Great Lakes cause they are a great company...even if one of there employees is a Seattle Seahawks fan!!!

Dishonest, and crooked techs even though my tenant had zero authority to authorize a repair which I…read morewas on the phone with him and told him not to repair. The tech fixed the issue and then charged OVER $800 PLUS SERVICE CALL TO REPLACE A $35 PART. $35 was the OEM cost through the company site. When Mr. RITTER was confronted he threatened to sue me while demanding he come take the furnace apart immediately on a Friday night costing me yet again another after hours service call from another company vs returning my call right away during business hours earlier in the week. Avoid at all costs.

This is a great company. They are fantastic all around from first phone call, communication on…read moreroute, professional service and repair. Friendly, pleasant and professional. Very reasonable price delivering a great value. They replaced my old furnace/AC with no problem. Had another need for an addition and they added a mini split which creates a fantastic climate in summer and winter. Great job!!

VERY professional to deal with. James came.over and Installed a new motor and blower in my furnace…read moreon a Sunday morning. Very knowledgeable about what the problem is and what the solution is. Reasonably priced. Murphys law: blower fails on a hot summer Saturday night. Left message on voice mail at 2am. They called back and left voice mail at 8am, Sunday morning. Extremely happy with Ernsperger. James was extremely friendly and helpful.

we had a Navien hot water heater go out with a bad gas valve, and motherboard. James found the gas…read morevalve issue right away, but rather than settle for the easy answer, he went through all of the steps, and found a bad motherboard as well. He came out 3 times and even helped with our venting lines. He squeezed us in between driving to different jobs, so we could get our hot water back. I Highly recommend, not just for the honesty and hard work, but the quality that came with it.

From the owner: Navien has led the industry in tankless hot water heaters and combo boiler units. Now, they have…read moreimplemented the same technology and efficiency within a furnace. The Navien NPF Hydro Furnace uses the transfer of water heat; rather than direct flame, from an internal closed loop system, creating green energy by its efficiency. RP Mechanical has designated its focus completely to Navien products, specifically the implementation of this furnace. The NPF has “smart technology” integrated within a “smart operating device”, located directly on the furnace itself. Join the movement of the future with Navien by RP Mechanical. Financing is available.

Amazing job ! Just replaced our unit…read more The four winds team was helpful and gave be a bunch of options !!

Elliot was amazing. A true gentleman and was quick to come out and help in our emergency! My wife…read moreand I Thank you!!!!

My A/C went out last week and I called Masons Monday AM to ask to be put on the list for service…read more They advised that they could have someone there the next day, I was totally surprised when Felix himself arrived. I had described the problem and knew basically what the problem was. Felix arrived and in 15 minute had the problem located and had a replacement in his van. He and his employees are always courteous on the phone and in person. The service is great and the prices are very respectable. Mason's was highly recommended to me by a by another business associate 25 years ago, and I have no problem doing the same. jad608

Great local business that is truly trying to keep the prices reasonable for their customers. Owner…read moreFelix is as friendly and helpful as he is knowledgable. Staff on the phone has always been personable, prompt, and courteous. Mason's is a top-notch outfit, the likes of which you just don't see much anymore these days. They replaced the A-coil and outdoor condenser unit for our non-working central air, and they did it for substantially less than any other estimate from the well-know big brand names in town. Mason's was highly recommended to me by a co-worker, and I have no problem doing the same. Call Mason's before you decide to go with any other HVAC business, and I bet you won't regret it.

Would've liked to have done business with them. Had a problem he solved and sent pictures to see if…read morethey would be willing to be hired to help. After a couple of calls back to them, I've been ghosted.

I had some challenges with a recent gas-leak repair strikingly similar to Lauren S. When I…read morescheduled the appointment, I was told a written estimate would be provided before work began and that the total cost would likely be around $400-$500, based on a rate of $185 per hour for labor. The final bill, however, was well over $2,000. I was not provided an estimate on site. Two technicians were sent, and it turned out that the billing was calculated at $185 **per person per hour**, including drive time that appeared longer than travel time at rush hour from their headquarters according to Google. After reviewing the invoice, I had to seek legal advice and confirmed through an independent witness that the technicians were on site for only a few hours. We ultimately reached a resolution after considerable back-and-forth. I would recommend asking for a written estimate and a clear explanation of hourly billing before authorizing work. Write down everything and do not proceed unless you have a written estimate you agree with.

Today I had Isaac, from Home Comfort Experts, at the house today for a leak under my sink. In…read moreminutes he had diagnosed the problem. Isaac is very personable and knowledgeable. He was able to take photos and show me exactly where the leak was coming from. After repairing the leak he checked, and double checked, to make sure it was no longer leaking. He did an excellent job. I'm in the Home Comfort cland have been for years. I highly recommend Home Comfort Experts for all your HVAC and Plumbing needs!!

This franchise has proven to be expensive, impossible to reach a human for account management and…read moreincompetent in installing my Cummins generator. I would look elsewhere for your ongoing maintenance and any HVAC or generator repairs or replacements in northern Indiana. I think the account management reps name must be "Helen Wait" because you have to go thru hell and wait for anyone to call you back.