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    Cobin Rhoda H MD

    5.0 (1 review)

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    15 years ago

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    Bergen Medical Associates - Bruises post blood draw.

    Bergen Medical Associates

    4.0(4 reviews)
    0.3 mi

    The doctors are good, but the office staff has made it nearly impossible to access proper care…read more My doctor at Bergen Medical ordered an MRI and told me to see him again to review it in 2 weeks. Unfortunately, it has been 2 weeks and the referrals department refuses to submit the required forms for my insurance's prior authorization. I have gone back and forth with the office, and no one I speak to can provide an answer as to why they won't submit the forms. I was initially told when I called the office that my MRI had been authorized and I could go ahead with scheduling. I scheduled and my husband took the day off to bring me for the scan, but then my insurance told me I was NOT actually approved. I called the office again and I was told yes, the pre-auth process had not even started. I clarified with the referrals department to make sure there was nothing further they needed from me. The woman I spoke to rudely told me that it hadn't been done because she assumed I'd be using Pascack Valley for the scan (even though I had already confirmed with Pascack Valley I was going elsewhere, and was told I could schedule anywhere.) I checked if there was anything else she needed to submit the forms, and she said no and confirmed she'd submit it "now." Days later I call Bergen Medical again, and am told that the pre-auth process STILL has not begun. I am promised to get a call back about this in 2 business days to explain why I am being given the runaround. So of course two business days plus a weekend go by, I call Bergen Medical back, and yet again no one can help me. The forms have STILL not been submitted, despite the multiple calls and confirmation from the referrals department that it had been submitted the week prior. I don't know what else I'm supposed to do when my doctor has ordered a test and his staff won't submit the forms. I am genuinely baffled.

    Such a great practice with amazing doctors and nurses. Everyone is so professional and kind. It's…read morealso convenient to have so many great specialists under one roof. The location is easy to get to with lots of parking. I only took one star off because every time I come, the phlebotomist does a horrible blood draw that bruises up my arm for a week! This is the third draw I've had with the same annoying result. I really just wish he would do a better job so I don't look like I got beat up going to the doctor.

    Philip J Aretsky, MD FACS

    Philip J Aretsky, MD FACS

    1.0(1 review)
    0.8 mi

    Dr. Aretsky is a sweetheart, but the Hearing Center in his office have no regard for their…read morepatients. They neglected to submit to my health insurer the claim for my hearing aid reimbursement for more than three months. It's not a trivial sum of money; the reimbursement my health insurer offers is worth thousands of dollars. I spoke to the office a week ago and was promised that I would hear from the office manager, Anna, that day. I never did. Ever since day my calls have been diverted to the answering service. I asked the service to let Dr. Aretsky know that I have to speak to him urgently, but have heard nothing from anybody. My insurance company tells me that the time for processing my claim expires soon, so I may lose the reimbursement which I am entitled to, and which the Hearing Center assured me before I ordered the hearing aid that I would get. It looks like the only avenue open to me now is an office visit and a scene there.

    From the owner: Dr. Philip J. Aretsky is the owner of the Ridgewood Hearing Center located in Glen Rock, New…read moreJersey. He heads our staff as a Board Certified Ear, Nose & Throat Specialist in addition to providing his services as an Attending Otolaryngologist at The Valley Hospital in Ridgewood. Our patients trust him as a kind and caring professional who always does what is best for his patients. Along with his many years of experience, Dr. Aretsky holds many prestigious certifications including: Fellow of the American College of Surgeons, Fellow of the American Academy of Otolaryngology (Head & Neck Surgery Foundation), Diplomat of the American Board of Otolaryngology, Associate of the Society for Ear, Nose and Throat Advances in Children, and Associate of the Bergen County Society of Otolaryngologists. He was recently appointed as the Staff Ear, Nose & Throat Specialist at the Christian Health Care Center in Wyckoff, NJ. When circumstances require, Dr. Aretsky provides expert witness services at trials and depositions as well as independent medical examinations (IME's) and case reviews.

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    Philip J Aretsky, MD FACS
    Philip J Aretsky, MD FACS
    Philip J Aretsky, MD FACS

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    Cobin Rhoda H MD - physicians - Updated May 2026

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